3130 Troup Highway, Tyler, TX 75701, United States
#21 of 34 hotels in Tyler
Guests' ChoiceBased on 549 hotel reviews
7.2Cleanliness
7.8
Comfort
7.9
Location
8.3
Facilities
7.5
Staff
7.9
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 3 June 2024
Summer
United StatesThe "continental" breakfast that was advertised both online and in-person during check-in, no other than simply cereal and oatmeal! Expected a hot breakfast and didn't even get creamer or real sugar for my coffee. The hotel even went "cheap" on the oatmeal and got great value from Walmart. Highly disappointed in the breakfast options.
The pool is the main attraction that drew us to stay at this hotel.
Stayed in June 2024
Reviewed: 9 May 2024
Jeff
United StatesWI-FI in my room was terrible! Had to go to the lobby for decent service. Not impressed with the breakfast.
Stayed in May 2024
Reviewed: 4 May 2024
Karen
United StatesLoud neighbors upstairs
Comfortable bed convenient to what we needed.
Stayed in May 2024
Reviewed: 27 April 2024
Stevoog85
United StatesThe cold water did not work at all in the bathroom sink, and all the dresser drawers smelled really strong of mold!!
I loved the jacuzzi tub and separate shower stall in the bathroom!
Stayed in April 2024
Reviewed: 16 April 2024
Maria
United StatesThe bed was so comfortable
Stayed in April 2024
Reviewed: 13 April 2024
Jennifer
United StatesThe breakfast was not anything at all
The breakfast was not anything at all
Stayed in April 2024
Reviewed: 13 April 2024
Cori
United StatesThe “breakfast” wasn’t worth picking it over others. Cereal, toast and tiny muffins were it. The towels were very thin and did not absorb much. They also charge a $100 deposit upon check in. We didn’t have any issues getting it back, but it would have been nice to know beforehand about it so that I could budget for it.
It seems reasonably maintained and they did much to make it feel secluded even though it was right off of a main road. The room was clean, so that’s a bonus. The mini fridge was actually a decent size too.
Stayed in March 2024
Reviewed: 11 April 2024
Cynthia
United StatesBreakfast
Breakfast was nothing. Bread, coffee, poor selection.
Stayed in April 2024
Reviewed: 30 March 2024
Jasmin
United StatesIt was clean
Stayed in March 2024
Reviewed: 28 March 2024
James
United StatesGood for the price.
Stayed in February 2024
Reviewed: 12 March 2024
Caprice
United StatesThey charged me for a blood stain on the sheet
Nice clean
Stayed in March 2024
Reviewed: 8 March 2024
Gilbert
United StatesDidn’t eat
Didn’t eat breakfast
Stayed in March 2024
Reviewed: 6 March 2024
Craig
United StatesNot many handicap rooms
Location
Stayed in February 2024
Reviewed: 2 March 2024
William
United StatesThe property needs to let you know up front that they charge an extra $100 deposit. I wasn't expecting that at check in.
Room and bed were comfortable .
Stayed in March 2024
Reviewed: 13 February 2024
Daniel
United StatesOld
Location
Stayed in November 2023
Reviewed: 9 February 2024
David
United StatesThe "breakfast"
Breakfast sucked - especially because it was advertised... used as a part of the marketing. It was OK for kids - but for a breakfast to start your day with - McDonalds was a much better value.
Stayed in February 2024
Reviewed: 24 December 2023
Jackson
United StatesLights in bathroom switch didn't work. Heat didn't heat very well.
The room was spacious
Stayed in November 2023
Reviewed: 5 December 2023
Michael
United StatesAfter reading prior reviews about unrefunded security deposits, I was careful that nothing was missing or broken, yet was still charged for a missing towel . I had to walk back to the room with the clerk after checkout to count the towels, of which none were missing. Beware!
What was described as a breakfast is really a very limited breakfast. Didn't bother with it.
Stayed in December 2023
Reviewed: 25 November 2023
Donna
United StatesThe breakfast is sad but they did have waffles which was the only save. Unfortunately they no longer have this option..... 😕
The rooms are clean and most of all the bed are comfortable. I am a side sleeper and have problems with my hip and back. Stayed two night this trip and did not hurt.
Stayed in November 2023
Reviewed: 24 November 2023
Goggans
United StatesBed was comfortable. Good location
Stayed in November 2023
Reviewed: 6 November 2023
Cynthia
United StatesOverall, the room was clean; however there were a couple of places (like where the trash can was located) where there was grunge on the wall. The electrical outlet in the dressing/sink area was not working, so I had to take my hair dryer into the bedroom/living area. There was no coffee-maker in the room and the disposable water glasses were not wrapped for sanitation.
I arrived late and left early, so I didn't get to eat breakfast at this facility, but there was a coffee machine and a cold beverage machine readily available in the lobby. Location was easy to get in and out of and there was plenty of onsite parking. Check-in clerk was courteous and knowledgeable. I felt safe here while traveling alone.
Stayed in November 2023
Reviewed: 26 October 2023
Jordan
United StatesThey don't offer discounts for extended stays or regular routine trips. The few times I've stayed her, the tubs and sinks don't hold water. The staff are not very engaging or seem to care about your time waiting in line or asking for help with something.
I love the location since it is within close proximity to work.
Stayed in August 2023
Reviewed: 3 October 2023
Marquesha
United StatesThe breakfast needed a little help There were three of us in a room and only given 2 bath towels.
The beds were comfy and it was in a good location. The employees were helpful. We were delayed and got into town after 4am and they still honored our reservation.
Stayed in October 2023
Reviewed: 30 September 2023
David
United StatesNeeded more variety at breakfast.
Stayed in September 2023
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