20515 Highway 59 North, Humble, TX 77338, United States
#10 of 45 hotels in Humble
Guests' ChoiceBased on 205 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
8.8
Facilities
8.8
Staff
8.8
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 27 May 2024
Gabriel
United StatesThe front desk clerk on Sunday morning forgot to add the second key card to our extended stay so when we left the pool we had to walk around the property towards the front to get it corrected and she still didn’t manage to fix it but one key card worked so it was okay. The Sunday morning kitchen lady was very rude so we avoided her at all costs. She made the breakfast lounge feel super rushed even around 9am. She must have had a bad day but please do not take it out on the customers.
Super friendly and helpful staff! Clean! Punctual with all things! Great swim great sleep!
Stayed in May 2024
Reviewed: 28 April 2024
Jon
United KingdomClose to airport and nearby restaurants
Stayed in April 2024
Reviewed: 22 April 2024
Laquanna
United StatesThe pillows are HORRIBLE! I can tolerate a hard mattress but not a soft pillow that deflates soon as you lay on it and I had 2 pillows felt like I had 1 super flat pillow
That it was close to a lot of food places and . Breakfast was good
Stayed in April 2024
Reviewed: 18 April 2024
Jeremy
Trinidad and TobagoParking is limited and when those trucks park up they take up multiple parking spaces...
The very helpful staff the comfortable beds.
Stayed in April 2024
Reviewed: 8 April 2024
Edna
New ZealandCommunications with this hotel non existent. Emailed re shuttle 3 days prior and no response - website and booking.com general Info states " free shuttle". Rang on arrival from airport early evening, no response to calls and another oerson also tried no response. Finally got there and receptionist told me they hadnt had airport shuttle for two years but manager cant get it deleted off website?? Told her no way would I have booked if known that as most other hotels have free shuttle.
Hotel was ok and room ckean
Stayed in April 2024
Reviewed: 22 February 2024
Maksym
GermanyA little noisy from the highway
Good location near airport. Clean, good breakfast , specious room.
Stayed in February 2024
Reviewed: 14 February 2024
James
United StatesNo jacuzzi or hot tub
Location, comfort, cleanliness, breakfast
Stayed in February 2024
Reviewed: 14 February 2024
Gabrielle
United StatesThe hotel was very clean
Stayed in February 2024
Reviewed: 11 January 2024
Alejandro
KuwaitA better view from my room.
Simple very nice breakfast available. The hotel is very clean and the staff was very nice and helpful. The room was spacious and clean.
Stayed in October 2023
Reviewed: 20 November 2023
Roy
United StatesProximity to freeway noise. Front desk hostess was asked if there were any rooms available away from the freeway noise. I was told none were available? Perhaps, but the parking lot appeared to be only moderately occupied? I believe there were additional rooms available on a Monday night. My room couldn't have been any closer to the freeway!
Could be improved...
Stayed in November 2023
Reviewed: 7 October 2023
Jon
United KingdomNothing
Location
Stayed in October 2023
Reviewed: 24 September 2023
Katja
GermanyThe room was facing the street and was pretty loud
Very comfortable beds and great breakfast
Stayed in September 2023
Reviewed: 24 September 2023
Jon
United KingdomIt was convenient for our needs. First night after dying in to Texas
Stayed in September 2023
Reviewed: 21 August 2023
Michael
United StatesNothing
The property was well cared for
Stayed in August 2023
Reviewed: 14 August 2023
Kerri
United StatesNeed more pics in the rooms
The staff was all very kind and helpful the room was clean and good size
Stayed in August 2023
Reviewed: 3 August 2023
Mary
United StatesI did not have cell phone connectivity but was too tired to deal with it. Also, I was not informed in advance of the extra cost to get to the airport at 3:3- to 4:00 am but it was shared costs and mine was $50, a reasonable cost.
Two very accommodating staffers (Qwin & Cortney??) went well beyond their jobs to help me get distilled water for my CPAP (Cortney???) and to set me up for 3:30 am airport transportation (Qwin) and to help me locate dinner and guide me as I was walking in the heat (Qwin). She was following up if I did not return promptly because of the heat.
Stayed in July 2023
Reviewed: 30 July 2023
Beverley
United Statesn/a
No issues, nice location, great customer service!
Stayed in July 2023
Reviewed: 3 July 2023
Rhonda
United StatesBreakfast ended too early on Saturday morning. It ends at 10, we got there at 9:30. All the food was practically gone and nothing was restocked.
Easy to find off the highway. Extremely clean room and amenities. The beds were so comfortable. I used the laundry to wash my son’s basketball uniform and the laundry room was even spotless. I was impressed with the level of cleanliness and obvious care that was take at this hotel.
Stayed in July 2023
Reviewed: 28 June 2023
Amy
United StatesIt was not the best neighborhood, so we were worried about our vehicle. However, we did not have any trouble.
The property was close to the airport. we had an early flight, so this was a high priority for us.
Stayed in June 2023
Reviewed: 13 June 2023
Julio
Nicaraguaclean and comfortable
Stayed in June 2023
Reviewed: 1 June 2023
Latasha
United Statesno bacon for breakfast…
The property was clean and the staff were very friendly.
Stayed in May 2023
Reviewed: 31 May 2023
Mary
United StatesDon't have any complaints 😕
The cleanliness of the hotel 🏨 and the friendly staff. Very quiet and I slept well.
Stayed in May 2023
Reviewed: 27 May 2023
Kv
Qatarfront end and back end staff are very courteous and supportive.
Stayed in May 2023
Reviewed: 14 May 2023
Julie
United StatesLocation. Traffic noise and train noise
Good variety
Stayed in May 2023
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