387 King Street, Historic District, Charleston, SC 29403, United States
#61 of 151 hotels in Charleston
Guests' ChoiceBased on 1764 hotel reviews
8.3Cleanliness
8.6
Comfort
8.8
Location
9.5
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 2 June 2024
Meghan
United StatesIt just took 10 to 15 min to warm up the shower
Beautiful. Great location.
Stayed in June 2024
Reviewed: 1 June 2024
Robin
United StatesBathroom was small in our room. We had a King suite.
Here for our 25th anniversary. Perfect location to walk anywhere. Nice inside. Spacious room on corner so could see views of water from both sides. Food at Swamp Fox for breakfast was amazing.
Stayed in May 2024
Reviewed: 31 May 2024
Gerard
IrelandGreat location
Stayed in May 2024
Reviewed: 31 May 2024
Gerard
IrelandStaff couldn't find my booking and didn't seem to notice the distress this was causing my elderly relatives
Great location with beautiful, charming lobby.
Stayed in May 2024
Reviewed: 31 May 2024
Chiara
ItalyThe room, a superior king bed was spacious and comfortable, but facing a wall. It provided all amenities that added comfort to our stay.
Stayed in May 2024
Reviewed: 30 May 2024
Gordon
United StatesElevators don't go down to ground floor.
Stayed in May 2024
Reviewed: 27 May 2024
Meryl
United StatesSee above
One Elevator was out of service for 5 days during holiday week. It took a long time to get down when people were checking out Front desk person was RUDE and did not care to please people No hot water for first 3 days of our visit Would never go back there
Stayed in May 2024
Reviewed: 23 May 2024
Diana
AustraliaNothing.
Great location. Comfortable and clean room. Room serviced every day. Old world charm.
Stayed in May 2024
Reviewed: 15 May 2024
Orla
IrelandElevators take minimum 10/15 mins to arrive. When checking out with luggage we waited 20 mins for elevators but eventually dragged out engage down the stairs. Met a member of staff who advised the elevator issue has been ongoing further years.
Good location at end/beginning of Jung Strret. 25 min walk to French quarter.
Stayed in May 2024
Reviewed: 13 May 2024
Terry
United StatesBathroom was tiny. No floor space to move around , little shelf above sink.
Lobby is beautiful and comfortable for chatting with people over a coffee or cocktail. Location cannot be beat when attending events in CofC campus.
Stayed in May 2024
Reviewed: 8 May 2024
Richard
United KingdomVery small bathroom, old noisey aircon. We did have the cheapest room, but still £200 a night
Location was fantastic, very friendly staff. Coffee and cookies in reception.
Stayed in May 2024
Reviewed: 7 May 2024
Adamson-norton
United StatesThe lastnight we were there it was very loud when it came time for us to go to bed.
Great location and very comfy bed.
Stayed in May 2024
Reviewed: 7 May 2024
Lynne
United StatesWe didn’t get the room we reserved but they accommodated us the best they could. The sink had a huge crack in it and the soap dish was also chipped.
Close to everything! Valet staff were all great. And Neil at the front desk was amazing!
Stayed in May 2024
Reviewed: 30 April 2024
Tammi
United StatesVery cordial staff, responded quickly when we had an issue with the A/C
Stayed in April 2024
Reviewed: 20 April 2024
Susan
United KingdomThe room was a little outdated. There were a few stains on bedding and towels.
We liked the history of the hotel. Mr Charles was particularly helpful as was the guy in reception.
Stayed in April 2024
Reviewed: 19 April 2024
Elizabeth
United StatesSmall bathrooms.
The bed was super comfortable and we slept well. The view was great and the location was good. The worst part was the small bathrooms.
Stayed in April 2024
Reviewed: 15 April 2024
Eleanor
United KingdomReception staff were great however one person wasn’t so helpful and didn’t appear to be very willing to help answer questions.
Amazing location within downtown Charleston - a great base for exploring the city. Complimentary coffee in the lobby on a morning, perfect!
Stayed in April 2024
Reviewed: 11 April 2024
Terri
United StatesThe history and southern elegance.
Stayed in April 2024
Reviewed: 9 April 2024
Deborah
United StatesBathroom! Small & lacking in size & amenities
Stayed in April 2024
Reviewed: 6 April 2024
Heather
United StatesHistoric hotel but could use some updating or maybe just more cleanliness
Excellent location
Stayed in April 2024
Reviewed: 3 April 2024
Linda
United StatesRoom was exceptionally clean and comfortable. Bathroom was a tad small but well appointed. The location of the hotel is excellent...we could walk everywhere. As well, when needed, Uber/taxi had easy place to pull up to.
Stayed in March 2024
Reviewed: 2 April 2024
Neil
United KingdomA bit tired in places - shower ran hot and cold depending on other users. Elevators very slow. Noisy building with nearby air con units and water pipe work.
Location. Decor. Cleanliness.
Stayed in April 2024
Reviewed: 1 April 2024
Correen
United StatesBathrooms are closets
Stayed in March 2024
Reviewed: 29 March 2024
David
United StatesVery little spaces to unload your luggage since it was on major streets. Very crowded unloading and loading spaces during peak times. Had to circle a couple times looking for a space to unload.
The hotel lobby is beautiful and spacious. The staff was very welcoming and professional. They made you feel right at home and were very accommodating to your needs. The housekeeping was there everyday making sure the room was clean and maintained properly. Very friendly as well. The staff in the Swamp Fox restaurant were excellent. Very attentive and making sure you had anything you wanted. Food was delicious, breakfast, lunch, and dinners.
Stayed in March 2024
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