3720 Westgate Lane 221, Addison, TX 75001, United States
#2 of 22 hotels in Addison
Guests' ChoiceBased on 20 apartment reviews
9.1Cleanliness
9.4
Comfort
9.8
Location
9.8
Facilities
9.5
Staff
9.6
Value for money
9.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 20
Reviewed: 27 April 2024
Tynasha
United StatesThe parking
How clean and neat the property was. Easy access to a lot of stores.
Stayed in April 2024
Reviewed: 19 April 2024
Joe
United StatesBooking.com was a pain, and made the process of retrieving door codes difficult. The host made up for it with their efforts to help. Only other minor thing was the couch is very uncomfortable, but would stay again for sure.
the host was amazing and the location great
Stayed in April 2024
Reviewed: 14 April 2024
Daviona
United StatesOn Saturday the neighbors across the hall was pretty loud at 12-2 am but it was manageable just seems like They were having a party
The apartment was super clean, looks just like the pictures, the area is really nice wasn’t hard to find very well secured loved it !
Stayed in April 2024
Reviewed: 13 April 2024
Brad
United StatesPot smell pretty throughout the campus leading to the apartment. Such is life.
Very clean. Glorious shower. Snacks and coffee provided. Parking pass was useful.
Stayed in April 2024
Reviewed: 4 April 2024
Johnson
United StatesThey forgot to place some essential amenities'. Toilet paper, shampoo, conditioner, soap. But, it appeared to be missed by the cleaning staff. The coffee maker was broken, but the host purchased one and had it dropped off. Other than these small things, it was great!
A wonderful spot with a great host. You have access to the pool and work out area, and barbeque area.
Stayed in March 2024
Reviewed: 18 March 2024
Calissa
United StatesNothing it was an amazing place to stay, will be coming back.
I liked how you had your own uninterrupted space and the place was very quiet and relaxing.
Stayed in March 2024
Reviewed: 5 March 2024
Brandyce
United StatesYou need a code for every little thing—to call the elevator, to push a button inside the elevator. I think that code is going to be ingrained in my memory for weeks lol. The main kicker: the second night, the folks below decided to turn their subwoofers up to an insane level. Since these newer builds tend to have paper-thin walls and zero insulation, nearly every horizontal surface in the unit was vibrating. This went on from 10 PM to 4 or 5 AM. There was a lull and then, bam, 8 AM the party continued downstairs. During these hours, I did what any normal person would do: stomp on the floor a few times (as is the universal code for, “hey, keep it down, please!”). After the first few rounds of stomps, there was some improvement but the music was turned right back up to “excruciatingly ridiculous” after 10-15 minutes. I went down there around 2 AM and planned to make a plea for a sliver of consideration; however, they didn’t answer the door (cowards). I rested on my hope that they’d eventually go to sleep… Nope. At 8 AM (after squandering only 3 hours of spotty sleep), I wrote a note and took it down there to leave on the door… I knocked, waited, no answer again. Left the note and, around 10 AM, the music was lowered so that I could only hear a droning “untsuntsunts.” In short, if you’re noise-sensitive and relish a normal (ish) sleep schedule, you may want to bring earplugs or something just in case. I’m still leaving 5 stars because it’s not the host’s fault that people are so inconsiderate.
The place is clean, inviting, bright, and stocked with all the conveniences of home you could ask for—even a rice cooker and air fryer if that’s your thing! The host was fantastic and, despite getting in late, answered my calls when I couldn’t figure out the keypad system at first (as a note, it wasn’t all that confusing, I was just exhausted and stressed from a long day of travel). The gym is INSANE. Two stories, 3 huge rooms, everything this gym rat could ever ask for. Stellar location — easy to avoid tolls if you’re in a rental car (and have the misfortune of having to deal with DFW, hah).
Stayed in March 2024
Reviewed: 19 January 2024
Rice
United StatesYou have roaches
Provided with everything I neesed
Stayed in January 2024
Reviewed: 31 December 2023
Ekong
United StatesWe really enjoyed the ambiance. It was cozy, as the name implies.
Stayed in December 2023
Reviewed: 25 December 2023
Kim
United StatesLtd unmarked parking spots available for parking. Constant smell of smoke that was so strong had to use candles and fresheners to mask it. The housekeeper came super early and let herself in. I was in bathroom giving my 5 yr old a shower. I told her what time we check out and she left. When I finished and came into front room, the front door had been left propped open. The neighbors smoking is out of hosts control but the housekeeper leaving the door propped open was not OK.
Nice location. Easy to get to highway. Clean and host was nice answered questions. My son appreciated the snacks and I enjoyed the Keurig to make my morning coffee.
Stayed in November 2023
Reviewed: 22 November 2023
Jessica
United StatesBit of a maze to navigate Smelled like weed inside the room when the air or exhaust was on. Seemed unavoidable like it was in the vents.
Very clean, good location, as pictured Host was responsive, pleasant and helpful
Stayed in November 2023
Reviewed: 24 October 2023
Shatae
United StatesI didn't have one issue
Over all the whole apartment was so peaceful and neat and decorated nice it was perfect for me and my husband
Stayed in October 2023
Reviewed: 1 October 2023
Oteika
United StatesEverything was perfect 1000 stars lol
Stayed in September 2023
Reviewed: 24 September 2023
Kirti
IndiaIt was great experience over all, clean place and very polite host.
Stayed in September 2023
Reviewed: 14 February 2024
Kristofer
United StatesBar stool was missing pieces on the foot so it was wobbly and would scratch the floor. So we could not eat together there. The furniture was uncomfortable. Our stay was for medical so a futon is not ideal for relaxing. The chairs legs are wobbly so we could not sit in them and we are not big people. Again the style of chairs are not ideal for a relaxing stay. The property really needs to repair the grills. We had to walk across the property to use two working burners on a grill, n the rain! Lastly, every time we left and came back the apartment smelled like marijuana. We think maybe a neighbor was a heavy user. It just made an un pleasant smell on arrival. Note that “ice maker is off and has to be turned on, please turn to off position on departure”! We ran out of ice because I didn’t know it was turned off.
The property was clean and spacious. It is located in an area that gave easy access to food, shopping and hospital.
Stayed in February 2024
Reviewed: 17 October 2023
Adryonna
United Statesn/a
It felt like we were at home, it was very comfy AND clean, we enjoyed our stay!
Stayed in October 2023
Reviewed: 2 September 2023
Anonymous
United StatesClean, easy access to important places
Stayed in September 2023
Reviewed: 23 February 2024
Phil
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 30 October 2023
Ronnie
United StatesThere are no comments available for this review
Stayed in October 2023
Showing 1 – 20
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content