445 Muir Station Road, Martinez, CA 94553, United States
#4 of 4 hotels in Martinez
Guests' ChoiceBased on 281 hotel reviews
6.9Cleanliness
7.3
Comfort
7.5
Location
8.3
Facilities
7.1
Staff
7.4
Value for money
7.1
Free WiFi
7.5
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End of dialog contentReviewed: 10 June 2024
Delilah
United StatesNot enough towels in the room and when we went to ask for more at the front desk we were only given 2 regular & no wash cloths. Our room mustvof been by the laundry room we heard clingy noise all night
The staff very nice. Good breakfast.
Stayed in June 2024
Reviewed: 28 May 2024
Allison
United StatesWas old and kind of dingy. The cleaning staff started knocking at my door at 8am and continued multiple times right up to just before check out time even though I repeatedly said we were still sleeping. Very annoying. The last time they didn’t even knock and just tried to open the door. Luckily I had the latch lock on.
Good location . Appreciate they changed my dates as requested
Stayed in May 2024
Reviewed: 22 May 2024
Ken
United StatesHouse Keeping. Removed dirty towels and wash cloths on second day of stay and did not replace. Following day left one new wash and no towels. Front Desk gave us two new towels.
American Breakfast. Variety and rotation of the food.
Stayed in May 2024
Reviewed: 12 May 2024
Susan
CanadaVery dated, needs new beds and pillows, as well as replacing of air filters.
Location
Stayed in May 2024
Reviewed: 8 May 2024
Dawn
United StatesKind of a musty smell on 2nd floor. I asked for ground floor in advance, but upon arrival found out we were furthest away from elevator as possible. I have an injury so I really needed to be least walking distance as possible.. Front desk attendant was not helpful in this regard.
Tub and bathroom were immaculately clean as well as the room.
Stayed in April 2024
Reviewed: 27 April 2024
Keith
United StatesFront office has no customer service skills. I called to see if we could check in early and Katherine said we could come as early as 1:30pm. Got there at 1:40 and was told “no rooms available” with no expression. She said it would be ready by 2:00pm. We went for some lunch came back at 2:20pm only to be told “no rooms ready, again”. When I complained I was told “you could have been charged $50 for early check in” unbelievable. Again your front line should be more friendly. Did not feel welcome at all and will not be back. And I understand housekeeping needs to clean rooms just don’t tell your guests that early checkin is available and then it isn’t.
Easy access to freeway.
Stayed in April 2024
Reviewed: 29 March 2024
Joshua
United Statesthe main maid, basically the maid jncharged of all the other maids and only her. she was unfair and Prejudiced. all the rest the staff were very helpful and friendly
most of the staff and the room.wasnt too bad
Stayed in February 2024
Reviewed: 2 January 2024
Jade
United StatesWe don’t really have much feedback. I just wish coffee was available earlier, we had a super early flight and had to get out of the hotel early. Coffee would have been Great!
This was a great stay. Exactly what we needed for the amount of time we were staying in the area. The breakfast area was clean and the food was good. The rooms were spacious and clean. We enjoyed our stay
Stayed in December 2023
Reviewed: 1 January 2024
Carrie
United StatesThe staff and room cleaners where not so good
It was price good
Stayed in December 2023
Reviewed: 29 December 2023
Linda
United StatesHeater fan would not shut off
Price
Stayed in December 2023
Reviewed: 27 December 2023
Laura
United StatesThe room, 212, felt dated. Minor observations, such as the bathroom mirror frame had some damages, the TV remote’s battery cover was missing, the boxspring’s undercover had a large tear. Breakfast was dismal, eggs in particular.
It was near the freeway and my friends’ home, which made it quite convenient.
Stayed in December 2023
Reviewed: 28 November 2023
Craig
United StatesNight check-in staff a bit overwhelmed.
Good, basic, clean accommodations at a cheap price.
Stayed in November 2023
Reviewed: 26 October 2023
Sumarlee
United StatesNone
Close to down town
Stayed in October 2023
Reviewed: 9 October 2023
Adkins
United StatesThis hotel needs renovation. The carpet is old and worn. The paint in the rooms is patched and spotty. The furniture is old, chipped and the rooms are smelly. The pool area was dirty, diapers, chicken wings, dried red punch all over the patio furniture and bees. I booked a room with 2 queen beds 3 adults and a baby. We had two wash cloths and two towels in the room when we arrived. I asked housekeeping in the hallway, if we could have 3 additional washcloths and two additional towels. She called the front desk to ask for permission and said that she could only give me two wash cloths. This was extremely frustrating as we needed to shower and take care of the baby. Also, the staff wasn't pleasant or welcoming at the front desk.
The location, the price and it was safe. This is an older place but the lobby, kitchen area was clean and welcoming. The breakfast was replenished and had an appropriate variety of foods. I appreciated the ability to check in early as a special request after 8 hours in a car.
Stayed in October 2023
Reviewed: 14 July 2023
Laura
United StatesHousekeeping knocked on my door at 8 am! Fortunately I was awake, but I slept poorly so a knock at the door that early was not appreciated. Small matter of a cracked Kleenex cover with a hole in it. Would look much better if the telephone line were not evident.
Great location, overall room and bed quite comfortable.
Stayed in July 2023
Reviewed: 8 May 2023
Vernalisa
United Statesconvenient location, right off the freeway. great breakfast
Stayed in May 2023
Reviewed: 22 April 2023
Marc
United StatesA problem guest running up and down the hall screaming at midnight.
A great breakfast , Comfortable
Stayed in April 2023
Reviewed: 15 April 2023
Makenna
United StatesA little noisy, we were close to the ice maker and could hear cars leaving the parking lot in the early hours
Nice area with plenty of well lit parking, kind and helpful staff, clean and comfortable room. Really enjoyed the breakfast and amenities.
Stayed in April 2023
Reviewed: 14 April 2023
Roxanne
United Statesbeds were not comfortable , worn
breakfast , location
Stayed in April 2023
Reviewed: 26 March 2023
Perry
United StatesWas up all night cause the room next to us was slamming doors all night
Breakfast
Stayed in March 2023
Reviewed: 18 March 2023
Monique
United Statesold, needs update
convenient location, reasonable, good breakfast
Stayed in March 2023
Reviewed: 20 February 2023
Mark
United StatesThe mattresses needed replacement.
Full breakfast
Stayed in February 2023
Reviewed: 17 February 2023
James
United Statessome rooms need updating, a little noisy on the freeway side
location is very good
Stayed in February 2023
Reviewed: 27 November 2022
Sandra
United Statesour neighbors were loud and up all night and the walls are thin
the breakfast was very good!
Stayed in November 2022
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