There is an issue with their setup on booking [dot] com where booking rooms for 6 or more days will say - "Includes round-trip airport shuttle + 50-min massage + early check-in + late check-out". This is a great value add, but unfortunately the hotel doesn't honor this. Booking customer service was useless and didn't provide any resolution. They should update their website as this leaves a bad taste despite it being a good property with good people running it. They provided us with complimentary breakfast, so I appreciate them making an effort. The breakfast consisted of primarily sweet jams and stuff. Having experienced traditional turkish breakfast in Istanbul in multiple breakfast houses, this was a bit disappointing but still good to have some food in the morning. Not every room has AC and this is something to consider if you are booking in summer as the rooms can get warm even at night. We had to keep the window open and blow the fan inwards to bring in cooler air. Overall, ventilation can be limited in a cave room. Minus these small issues, we still enjoyed the stay and hospitality and would recommend the place to others.

The delax cave room was wonderful and a great experience to have. The staff is also wonderful in making your stay very comfortable. The main manager guy is very friendly and helpful in booking any transfer or tour that you may need. The staff ensured that we always had clean towels and tea / coffee in the room. Some part of the property were still under construction, though we didn't see any active construction, so no issues about noise. Overall it was a relaxing and peaceful stay.

Stayed in May 2024

Breakfast was not buffet, food was already on the table. This way most of the food go to waste because nobody eats everything. The quality of the food was good though.

View, room

Stayed in May 2024

Small and neat hotel with cave rooms and fantastic view over the valley with flying ballons. It is worth to wake up at dawn and watch the scenery

Stayed in April 2024

The heat in the rooms, it was hot in the middle of the night 🥵 but that was not a big deal, we just opened the windows.

Everything from the perfect location to watch the hotairballoons early in the morning, breakfast was fantastic. The employees were very welcoming. My favourite of them all was the lovely Melissa. She went beyond her duties to ensure we had our breakfast before heading to the airport, she is a very lovely person.

Stayed in March 2024

The bed’s mattresses were hard to sleep on and the rooms could have better lighting. Also the ac wasn’t working so it was a little hot inside but we opened the windows and it was fine.

The staff were very helpful (especially Ahmed) and breakfast was very good. Also water was always given for free when asked. The building itself is very beautiful with a view of goreme and location is close to various restaurants and to uscher castle.

Stayed in April 2024

Nothing

Location,cleanliness,friendly staff ,breakfast Everything was good about this place

Stayed in March 2024

It felt as if the bathtub was moving while taking a shower..

I think this is the best hotel I've stayed at in my life. The place looks like a small palace. Apart from a balloon ride or atop Uchisar Castle, I don't think you can any better vista over Cappadocia. Their outside terrace is the best place around for viewing the balloons rise during sunrise and they treat you like a sultan for breakfast. And thanks to Melissa for great advice on where to get dinner. Uchisar Castle is also just a 3 minute walk away

Stayed in February 2024

The hotel was quiet so I could enjoy the ambience to myself. They upgrade me for free to a suite which was beautiful. The deep soaking tub was amazing. Great breakfasts and friendly staff. The location is also good in Ulchiser which is more quiet than Goreme. Visit the castle 7mins walk away and the Valetine coffee shop next door was also good

Stayed in February 2024

Bit far distance to main town. But restaurants and available nearby within 150 meters.

Nice rooms and staff. Staff were very helpful and cooperative. Helpful for booking activities and transfers. Cave Rooms were big and neat

Stayed in February 2024

Nothing

Charming hotel with cavelike quarters, terrace & hilltop views. Staffs are very friendly and helpful. Entrance of this quiet hotel is literally just In front of the road so no need to drag your suitcases to so many stairs and narrow alley roads. The free breakfast will give you a jump start for your long day tour. Rooms are very clean with free fruits, nuts and hot coffee and tea anytime. You can oversee the balloons from their common terraces. 3-5min walk to bus station and restaurants around. 10 min walk to Uchisar castle and loads of gift shops around.

Stayed in January 2024

Big, spacious room and bathroom. The hotel has incredible views from the terraces. Very tasty breakfast. The staff was very friendly and helpful.

Stayed in January 2024

Beautiful view to the vale , lovely terrace very comfortable, amazing breakfast

Clean , spacious, very welcome , feeling family , staff very always smiling and make you feel home

Stayed in January 2024

The staffs are really friendly

Stayed in January 2024

that’s my 5th time in cappadocia, however it was best. starting from the decision of reservation till the end of journey, supercool. many thanks to chef Okan too. he did everything without considering extra things. hope to see you next time..

Stayed in December 2023

Maybe put phone in room so that easier for guest to contact reception

Location was excellent, room was spacious and unique. They helped us to carry our luggage to room. View from terrace was amazing. Breakfast is good. They served the breakfast. I would recommend this hotel

Stayed in November 2023

Everything was perfect!

Stayed in December 2023

Kettle was not clean to boil water. Water from the bathroom basin was not clear all the time. Not sure why this happens but it didn't smell funny, nor did me and my husband got sick.

Large room with seperate space for lounge, comfortable bed, relatively nice breakfast, more quiet location but also still walking distance to restaurants and the Uçhisar Castle. The outdoor area had great views of the Uçhisar valley. Great value for money. The room was slightly dusty but this is given because it is a cave hotel, there is no way it's going to be as spot free as a modern hotel. Expect this when staying at any cave hotel.

Stayed in November 2023

Everything was amazing

Perfect place to stay, great location and very good value for money

Stayed in November 2023

None

The view and the breakfast

Stayed in November 2023

The staff is super kind and helpful!

Stayed in November 2023

They are very helpfull Location is great Wire from room is outstanding

Stayed in November 2023

Nothing

Great location next to uchisar castle..and great views from the terraces. Comfortable rooms with jacuzzi in the bathroom . Great breakfast too

Stayed in October 2023

The hotel was very clean and the staff very friendly and responsive. Helpful with guide tours too. View of sunrise and sunset was amazing. Worth the stay!

Stayed in November 2023

The property has amazing views and the rooms are large and beautiful. Breakfast is yummy and served in the traditional Turkish style. The staff who worked at this hotel we incredible and extremely friendly. We felt very welcomed and comfortable at the hotel! Also, arranging a taxi to Goreme, activities during your stay, and airport transfer are very easy to do with the hotel reception. I would recommend this place to all!

Stayed in November 2023