Av. Habib Bourguiba, Tunis Centre , 1001 Tunis, Tunisia
#18 of 52 hotels in Tunis
Guests' ChoiceBased on 1234 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
9.2
Facilities
8.1
Staff
8.7
Value for money
8.2
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 16, 2024
Valentina
Italyla tv in camera
il breakfast
Stayed in June 2024
Reviewed: June 9, 2024
Seok
United Kingdomlocation
Stayed in March 2024
Reviewed: June 9, 2024
Faria
United States of AmericaBad smell coming from sink (basin), I saw cockroach around bathroom and there were mosquitoes in the room!
Location and restaurant
Stayed in June 2024
Reviewed: June 4, 2024
Sofia
SwedenThe breakfast was nice but found a piece of hair on it and also there were flies around (yes they were sitting on the food) so it kind of made me lost my appetite!
Big applause for the wonderful people working there! The room was clean and nice. We could easily exchange money and also leave our bags after the check out.
Stayed in June 2024
Reviewed: May 31, 2024
Nabil
United KingdomGreat staff. Very helpful.
Stayed in May 2024
Reviewed: May 29, 2024
Fatma
Tunisiano door for closet or ironing equipment nor room service no lunch or dinner option but many restaurants are available near the hotel no facilities like gym or swimming pool
The location is great if you have business or tasks to do around Tunis the staff are very friendly and helpful I want to thank them all the breakfast is delicious and there's a variety to pick from
Stayed in May 2024
Reviewed: May 16, 2024
Caroline
United KingdomThere were no tea making facilities:-( and the shower head was broken which was very dangerous.
It was spotlessly clean and the cleaners were very friendly. Towels were changed everyday Which was a wonderful touch.
Stayed in May 2024
Reviewed: May 12, 2024
Assunta
ItalyMore items in the room for example writing paper more TV channels
Breakfast was excellent! Location excellent.
Stayed in May 2024
Reviewed: May 8, 2024
Nabil
United KingdomThere is no air-conditioning in early May (which is when I visited) but apparently this is the case everywhere due to some government directives to preserve energy!
This hotel is in the heart of Tunis downtown. It has a collection of rotating staff at reception who are very helpful and well-mannered. Th hotel's staff overall (from the cleaners to the managers) are wonderful Tunisian people.
Stayed in May 2024
Reviewed: May 6, 2024
Richard
United KingdomProblems using the tv were reported but not resolved
Lovely Art Nouveau decor Central location in a pleasant avenue
Stayed in May 2024
Reviewed: May 4, 2024
Emma
FinlandMy tip is to contact the hotel before you arrive to make sure your reservation is intact - I travelled with a small group, and the hotel had lost several of our reservations when we arrived. Staff were very helpful in arranging alternative accommodation nearby, and the Carlton porter even carried my bag to the next hotel. (I had booked two stays at the Carlton on either end of a tour of Southern Tunisia, and my reservation for the second stay worked with no issues).
The Carlton is great value for money. The location is excellent, with just a short walk to the Medina. The rooms are functional and neat, the wifi free and mostly operational, and the breakfast has a wide selection of tasty things. Staff are friendly and professional.
Stayed in April 2024
Reviewed: May 3, 2024
Mohammed
United KingdomThe staff were very helpful
Stayed in May 2024
Reviewed: May 2, 2024
Sofia
GreeceShuttle service is not worth it. Driver was quite late and it was double price compared to a bolt taxi. Room could be cleaner. Pillows uncomfortable.
Nice hotel. Friendly staff. Location safe and very convenient. Excellent breakfast.
Stayed in May 2024
Reviewed: May 2, 2024
Talal
Germanycalm location with a lot of tourists One can find all his daily necessities (banks, malls, etc..) walking just 4 to 7 minutes away from the hotel Hotel's position: strategic for all needs
Room: super team service, especially with Mme Shafiqa Omiri Location: excellent and high class zone Breakfast: very good and rich of tunesian specialities
Stayed in May 2024
Reviewed: May 1, 2024
Zoe
SpainThe matress was too hard for my taste. The fire alarm went off twice during our stay. Once in the morning and another time at night.
The breakfast was delicious with a lot of choice. Fresh juices. Crepes and omelettes made on the spot. Location couldn't be more centric. Staff was very friendly and helpful. The room was very clean and it had a nice big balcony.
Stayed in April 2024
Reviewed: April 29, 2024
Peter
United KingdomThere was a large staff car park right behind the hotel which was not available to guests, which is a shame as it was virtually empty during our 3 night stay.
Friendly helpful staff, great location and breakfast was exceptional with a wide range of choices, definitely a 5 star hotel breakfast. The balcony was a huge plus as was the central location. The security was excellent. The history of the hotel and interior art displays were very interesting. We really enjoyed our stay and would return if visiting Tunis again.
Stayed in April 2024
Reviewed: April 29, 2024
Gonçalo
IrelandView was not great. They don’t let you bring people to the rooms unfortunately. Security is too stick in my opinion
Breakfast was superb
Stayed in April 2024
Reviewed: April 29, 2024
Adebola
NigeriaThe hotel was close to transportation, shops, and cafes. The staff were friendly and spoke English
Stayed in April 2024
Reviewed: April 28, 2024
Fahad
OmanPrice
Location
Stayed in April 2024
Reviewed: April 26, 2024
Sarah
United KingdomThere was a mixup over where I needed to meet the shuttle taxi at the airport so I had to catch a local cab late at night which isn't ideal for a lone female traveller. Other than that, all was good.
The location couldn't be better, right in the heart of Tunis and convenient for restaurants and shopping. The staff were very helpful and I loved the authentic Tunisian breakfast buffet.
Stayed in April 2024
Reviewed: April 23, 2024
Mahmood
OmanNo kettle or tea or coffee facility in the room
The hotel in the heart of the city and nearby the old town market bizzar. The breakfast pretty good
Stayed in April 2024
Reviewed: April 15, 2024
Joe
JordanNo Cold AC ! Only after May! This was shocking ! They asked me to open the window 🪟 and all 🪰 Joined me :)
The area is the best I assume!
Stayed in April 2024
Reviewed: April 14, 2024
Mustansir
United KingdomExcellent location
Stayed in April 2024
Reviewed: April 8, 2024
Kyriakos
GreeceThe lack of late check-out, half-day reservation.
The location is excellent and the staff very friendly.
Stayed in April 2024
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