4/1 Moo1 Tambol Maenam, Koh Samui, 84330 Mae Nam, Thailand
#14 of 64 hotels in Mae Nam
Guests' ChoiceBased on 132 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.2
Staff
9.6
Value for money
8.4
Free Wifi
8.8
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End of dialog contentReviewed: May 24, 2024
David
ThailandWe have been vacationing in Koh Samui for twenty-four years and this was our best stay. W Hotel is charming and lobby pool adds a nice touch, especially for the nightly fire dancers. Our room was surprising large compared to other top Samui hotels and included a private pool and spectacular view of the ocean over the adjacent forest canopy. I cannot begin to praise the staff enough. The buggy drivers were always helpful and during one rain storm they delivered us directly to our car in the parking garage thus avoiding a transfer in the rain in front of the hotel. The driver waited and then guided us out to the access road which was another nice touch. Food, especially the Thai options were delicious and surpassed the dinner we had at a nearby resort that has a lengthy discourse on the high quality of their chef and Thai food on their web site. We had several meals in our pool villa and the service was excellent and it was lovely to enjoy our private dining from our own deck overlooking the beautiful view. We also returned this trip for another excellent Japanese meal at the featured restaurant, Namu. It is not surprising why they continue to win awards after you enjoy their lobster with spicy noodles. Service was never farther than a call away and our requests were frequently handled by Aimee who is not only super-efficient but also charming. She met and exceeded our requests and also provided shopping tips and restaurant recommendations, It was interesting to compare our years of visiting Samui with here more recent experiences. W Hotel provides lovely rooms, great dining experience and an unmatched excellent staff and I would highly recommend staying there.
Stayed in May 2024
Reviewed: May 2, 2024
Tomer
IsraelEverything
Stayed in April 2024
Reviewed: April 29, 2024
Thanh
NetherlandsOnly setback were the occasional mosquito bites, despite the regular fumigation in the resort area.
The room is beautiful and the service is amazing! We had a wonderful stay at W. Everything went well from the moment we checked in until we checked out. Reservation Team, Welcome Team, Food & Beverage Team (thank you Gift and May and everyone in F&B team for taking good care of us), the cooks at the Kitchen Table, including a very yummy customized Indian vegetarian main course by the Indian master chef, Buggy team and the people at the beach (Boss) are super friendly. Everyone always checked up on us and helped out with whatever we need. Big compliments!
Stayed in April 2024
Reviewed: April 2, 2024
J
IndiaWE WERE NOT PROPERLY GUIDED ABOUT THE RESORT AND THE AREA OF INTERSTS AROUND. CERTAIN THINGS ABOUT THE RESORT WE CAME TO KNOW AT THE TIME OF CHECKOUT REST IT WAS A WONDERFUL EXPERIENCE STAYING AT THE RESORT.
Stayed in March 2024
Reviewed: March 10, 2024
Jack
United KingdomNothing
Lovely staff and area
Stayed in December 2023
Reviewed: March 8, 2024
Claudio
Italyroom beach breakfast services
Stayed in March 2024
Reviewed: March 7, 2024
Arina
RussiaLocation of the hotel is very good. We lived in Tropical villa which was very private and silent. I would Especially like to mention the excellent service, always supportive stuff. Thank you for these days of leisure.
Stayed in March 2024
Reviewed: March 1, 2024
Marah
Kuwaitnothing
everything , especially the service
Stayed in February 2024
Reviewed: February 27, 2024
Christiaan
NetherlandsSome maintenance could be done here and there. But overall the place looks amazing and it did not disturb the overall experience.
We stayed at W Samui for 2 nights at the end of our trip around the Samui archipelago. It served as a perfect finale for our journey. The hotel is beautifully situated on a private beach, offering picturesque views throughout the resort that tempt you to capture them in a photo. Our Tropical Oasis room is one of the most beautiful and spacious hotel rooms I have ever stayed in. And I should not forget to mention it features a private pool, which of course is amazing. The front desk can be easily reached via WhatsApp or the Line app, ensuring efficient communication for any queries or special needs. The food and drinks we enjoyed were delicious, and the staff were consistently super friendly and helpful. To conclude this review I must highlight Ammie, who went above and beyond in her warm and friendly care for our family. From assisting us at check-in to recommending various resort activities, such as Fire shows at Woobar and sunset dinners on the beach, she ensured we had the best experience possible. She also took special care of our 4-year-old son providing him with an occasional cookie or ice cream. And even personally crafting a beautiful souvenir for him that he absolutely loved. Thanks W Samui and Ammie for the amazing end of our journey.
Stayed in February 2024
Reviewed: February 16, 2024
Ronen
IsraelJust awesome! 👍
Stayed in February 2024
Reviewed: February 9, 2024
Shimrit
IsraelI liked everything
In one word: WOW! The service was above all our expectations. The room is very big & comfort and the design is amazing
Stayed in February 2024
Reviewed: February 1, 2024
Muhammad
PakistanLiterally everything, this is definitely the best W that I have stayed at so far. The staff is extremely nice, helpful and will go over and above to help you. The view and services were all amazing. I'll always stay here whenever I am n Koh Samui.
Stayed in January 2024
Reviewed: January 21, 2024
Emir
Turkeybeach
hotel really nice clean just have 1 problem beach 🏖️ another people from outside can to cone easily to hotel beach free this just bad because everyone family and need feel safe but another inside hotel really nice 😌 Instagram ( 00miid )
Stayed in January 2024
Reviewed: January 18, 2024
Wright
AustraliaGreat and helpful staff.. wonderful spa experience!
Stayed in January 2024
Reviewed: January 18, 2024
Craig
United KingdomThe shampoo thing in the room is weird
Its location is amazing , brilliant views over the ocean , lovely lovely staff from reception to housekeeping and beach guys , the massage lady at the beach is the best one we have ever used ( at least 10 times in 6 days )
Stayed in January 2024
Reviewed: December 27, 2023
Aldubaili
United Arab EmiratesI loved how hospitable every single staff was
Stayed in December 2023
Reviewed: December 25, 2023
Helen
Thailand-
- Friendly, helpful, and approachable staff - Beautiful beach - Great food - Easy communication (before and after stay)
Stayed in December 2023
Reviewed: December 23, 2023
Madugula
IndiaLocation & staff was exceptional
Stayed in December 2023
Reviewed: December 16, 2023
Manal
KuwaitSome facilities are outdated
The food was amazing
Stayed in December 2023
Reviewed: October 30, 2023
Christian
DenmarkWe missed a big common pool, and the beach grill was closed.
Fantastic staff and nice rooms.
Stayed in October 2023
Reviewed: October 13, 2023
Chiu
TaiwanNone
Extra large private swimming pool
Stayed in October 2023
Reviewed: September 21, 2023
Mubarak
KuwaitNothings every thing was perfect عجيبين بالخدمة
Very very friendly Always smiling
Stayed in September 2023
Reviewed: August 30, 2023
Askhat
United States of AmericaManager Ma Li, is the best one. Thanks to her and all W staff!!!
Stayed in August 2023
Reviewed: August 18, 2023
Don
New ZealandA couple of small areas of the room could do with a refresh, but nothing major.
Beautiful grounds and private hotel beach. The gym was great as were the classes each morning. The staff at the W are absolutely amazing, incredibly friendly and attentive, they go above and beyond to make the stay special. I can honestly say that staying at the W was perfect from booking right the way through. One of the best holidays we have had.
Stayed in August 2023
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