The hotel was a bit old, so there were some parts of rusted metal coming out when we used the jacuzzi. The beach towls had some stains and we did not want to use them.

The location of the hotel was perfect, just in front of the beach and it was very easy to access to a long-tail boat that brings us to Ao Nang beach. Our condo was not located behind the main street of Railay, so it was quieter at night. There was a very nice cocktail bar just next to the hotel and they even serve their cocktails to the hotel guest if you would like to stay at hotel area where it has a beautiful view of the beach, especially at the time of sunset.

Stayed in April 2024

There was a awfull smell coming from the air conditioning they moved us

Lovely spot amazing views

Stayed in April 2024

all was great!

great hotel, best to stay by the long pool. great valu for money!! clean, nice rooms we had 2 connecting rooms traveled with 3 kids it was perfect!

Stayed in April 2024

They weren’t great at replacing towels, on a minor thing.

Location so close to Railay beach and shops and bars. The breakfast was so varied and the staff were lovely. The pool outside our room was fantastic.

Stayed in April 2024

The downside of a pool in a very lush setting was the amount of leaves and flowers (and the odd bee) that filled the pool quickly. They need a more functional filtration system in place. I would still 100% go back!

The location, staff and everything about the beautifully kept grounds. We saw so much wildlife from monkeys to lizards. It's very lush and peaceful.

Stayed in April 2024

Like my last stay the door is a little bit tricky to close and the spa bath complex and not fully functional but without asking for it to be repaired can’t really complain.

Great fauna and outdoor environment and very short walk to the beach. Well anointed room. Staff were all informative and helpful.

Stayed in April 2024

Beach was full of jellyfish so couldn’t go swimming and it was a little crowded during peak times but nice once all the longboats departed

Beautiful room, lots of space, we had the front villa closet to the beach and had direct access to the pool which was great. Pool at the back was also beautiful and very peaceful Great to be right next to the walking street.

Stayed in April 2024

Perfect place to stay in Railway, the restaurant could be better.

Stayed in April 2024

Reception claimed they were unaware of me booking extra beds for my children - unsure if this was true as I had communicated directly with the hotel regarding this. They did sort extra beds no worries but we were charged extra than quoted through booking. Service in the restaurant was very very slow and disorganised.

Big clean rooms. Nice pool. Excellent location

Stayed in April 2024

They were a little short of sun loungers around the pool but if people didn’t lay towels on them to reserve for the whole day it would be fine. More of a problem with the guests rather than hotel.

Great staff , breakfast was good and it was in a great location.

Stayed in April 2024

We arrived super early as we had a flight change, but they were adamant we had to stick to the 2pm check in time. This was until we queries that other parties arriving later seemed to be getting checked in straight away, and then they allowed us to have our room. This was really frustrating as we were so tired after having travelled a lot, we really needed to relax. Restaurant not great, they struggled at peak times, including breakfast.

Location was perfect. Room nice and spacious. Difficult to charge devices since the electric turns off as soon as you leave the room, as only one key provided. This was really annoying. Pool was lovely.

Stayed in April 2024

Breakfast could be better

The pool and the village overall are beautiful

Stayed in April 2024

Beds very hard. Rooms a little tired in places.

Great location, nice pool area and gardens. Rooms a good size.

Stayed in April 2024

Great location, very good breakfast. Large size of rooms. Clean. I recommend this place for staying on Railay Beach.

Stayed in March 2024

The villa was very comfortable with jacuzzi and table in the garden. The gardeners are taking care of trees and plants so good. Very beautiful garden. Nice swimming pool to refresh when the sea had low tide. Breakfast options is not so big, but it was enough for us. Breakfast area with the great sea view.

Stayed in March 2024

The beach where it’s located had a lot of boats parked most of the time.

The location was amazing. The villas were very nice.

Stayed in March 2024

The rooms are really spacious, the pool is really big, so you will not experience crowds there. The location is amazing, directly at the beach.

Stayed in March 2024

We thought every room was right next to the pool - this was not the case. The rooms could use some renovation.

Location is amazing and rooms are spacious

Stayed in March 2024

Poor tv options for the kid. Cleaning was not good, bottles and ashtray was not removed from the balcony.

Balcony, swimming pool, breakfast, staff reacting to other guests disturbance at the evening, well maintained plants in the territory, extra bed for child was included.

Stayed in February 2024

Bit overpriced and run down : wifi did not work 1 entire day, tv apparently smart but you could not connect it to any mobile- we tried several (both iOS and android) tv in the jacuzzi room did not work. Breakfast was average but with great view. Hotel could be great with a bit of work!

We stayed in the jacuzzi villa and it was very comfortable- the jacuzzi did not work at the beginning but hotel team fixed it. Good airconditioni g. Close to the beach. Nice swimming pools- perfect for kids! Beautiful garden - really nicely kept. Good breakfast location

Stayed in March 2024

Restaurant and Breakfast were not so good. Seem to be Understaffed? Breakfast should start at 7.00 am. However not everything was ready at 7 am. As the location is only possible to reach by boat it could get difficult after 7 pm as there is very limited boat service.

Room Service, Pool, Location to Railey west beach is great. However it's difficult to get there: only by boat and it's a long way with all the luggage from Railey East Pier!

Stayed in February 2024

Staff were just incredibly horrible. As soon as we checked in at the front desk. Im not used to this kind of treatment in Thailand. Incredibly not helpful, rude and ignoring us. Hated it. If you don't mind the rude staff at the front desk then the place is gorgeous. ( people who helped us with suitcases were sweet it was just those working at the front desk that i absolutely hated)

Love the location, loved the overall beauty of nature.

Stayed in February 2024

Railay should attend to the surrounding paths near the resort, a few of which are rather smelly! In particular access to the resort from the pier. Could a more efficient way of transporting luggage ( and less agile guests) be found perhaps from/to the pier (a golf buggy?) Drainage in our toilet was slow.

Contrary to a few reviews, the breakfast was good. Fruit did run out but was replenished when requested 😊. Lovely swimming pools too! This is my second review ( as we took 2 rooms) so only adding a few points I missed.

Stayed in February 2024

No laundry or coffee shop on site but available close by

Beautiful pool surrounded by gardens and trees with shade and sun and visiting monkeys

Stayed in February 2024