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Reviews of Railay Bay Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

145 M.2 Ao-Nang , Muang District, Krabi, 81000 Railay Beach, Thailand

#6 of 18 hotels in Railay Beach

Guests' Choice

Review Score

Based on 1123 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.9

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: February 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage with Spa Bath
    • Stayed 5 nights
    • Submitted from a mobile device

    One room wasn’t made up with two beds as requested but the staff quickly made the changes we needed. Very happy

    Very happy with everything.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    We had a lovely relaxing stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Pool was too crowded and no de k chairs at the second pool. Too many day trippers in the restaurant. No I’ve provided to guests. Breakfast could be better.

    Great location, nice room and resort, friendly staff

    Stayed in January 2024

  • Reviewed: February 23, 2024

    7.0
    West Railay is the place to stay, beautiful location
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Cottage with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    Cottages were nice but a little tired

    Great location, excellent beachfront breakfast.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Great place to stay but avoid eating there. Many cheaper and better options close
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very poor meals at the restaurant. Really bad flavor and expensive

    Nice and clean room

    Stayed in February 2024

  • Reviewed: February 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Cottage with Spa Bath
    • Stayed 7 nights

    a bit crowded, less classy than pictured (stay at Rayavadee instead)

    location

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    loved our stay
    • Leisure trip
    • Family with young children
    • One Bedroom Luxury Pool Villa
    • Stayed 2 nights

    Hotel right on the beach and near cafes

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Very good, relaxing stay , surrounded by very beautiful nature.
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    The variety of food during the breakfast could be better. People reserving sun beds around the swimming pool for the entire day- if you come later than 9 am. you see all of them reserved but most of them are actually empty.

    Location was just excellent in front of the beautiful beach, walking distance to small street with plenty of local restaurants and small shops , beautiful sunsets, very nice private villas, monkeys visitors in the mornings and evenings;)Would definitely stay next time there.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    One of the nicest places to stay in Railay, given the location and the quality of the rooms.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 4 nights

    It would have been nice if room service regularly collected their used dishes every evening because one doesn't want to keep dirty dishes in the room overnight, but putting them outside the door attracts _hordes_ of monkeys (!). Also some of the design decisions are questionable - little things like the cumbersome wooden door bolts, lack of trash bins on the pathways, etc. Not so bad as to impact our enjoyment, just mildly annoying that no one thought these things through beforehand. But all minor quibbles, overall it's a great place, good value.

    The layout of the grounds and how the various buildings are situated is nicely spread out and very attractive. Nice feeling of privacy, even though it is a big resort. Lovely view from the restaurant! Staff went out of their way to accommodate special requests.

    Stayed in January 2024

  • Reviewed: February 14, 2024

    8.0
    Perfect place for a long weekend
    • Leisure trip
    • Family with young children
    • One Bedroom Luxury Pool Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathrooms by the pool need to be renovated.

    Amazing location right on the beach

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    Railay beach is amazing and so glad we went but it is very busy. The resort and pool were a haven from the crowds.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The resort was busy .

    Very spacious room, lovely poll area.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    Paradise!Amazing location, walking distance to everything. Excellent client service.
    • Leisure trip
    • Couple
    • Deluxe Cottage with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower in the room was not working properly. Not enough chairs around the pool.

    Location, amazing staff, beautiful resort with very nice surroundings

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Fantastic location pity for the noise of the boats
    • Leisure trip
    • Couple
    • One Bedroom Luxury Pool Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise of the boats Breakfast is ok.

    Loved the room and the location.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    7.0
    Good hotel for family vacation away from the crowd .
    • Leisure trip
    • Family with young children
    • Deluxe Cottage with Garden View
    • Stayed 4 nights

    The place needs maintainance .We booked three rooms , and every room somehow had a problem.One of the room toilet flush was not working well, another room AC was not working most of the time , and the other room had a very bad smells feels like the smell coming from the drainage system .Though the staffs were made aware of these flaws but i think that is not in their power to fix things overnight .

    It was a perfect location for a family vacation.The ambience around the resort was perfect and it was very clean all around .The breakfast was good and the staffs were very prompt to all our needs .

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Very enjoyable.
    • Leisure trip
    • Couple
    • Deluxe Cottage with Garden View
    • Stayed 6 nights
    • Submitted from a mobile device

    Rooms need updating

    Excellent staff experience couldn’t do enough for you at all times.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    We had a memorable stay and enjoyed a delicious Christmas dinner on the beach.
    • Leisure trip
    • Family with young children
    • Deluxe Cottage with Garden View
    • Stayed 6 nights

    The reception staff were reluctant to make special arrangements to accommodate two children. They wanted to provide only one small bed and suggested that the other child sleep in the bed with my wife and I. Fortunately my brother and sister-in-law were booked in as well and we convinced staff to carry a second bed from their room. The restaurant is quite expensive so we took all our meals in the tourist area.

    Stayed in December 2023

  • Reviewed: February 5, 2024

    8.0
    Nice stay in handy location
    • Leisure trip
    • Couple
    • One-Bedroom Cottage with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely pool, very warm! Great location

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast staff not friendly

    Location

    Stayed in January 2024

  • Reviewed: February 4, 2024

    8.0
    Hotel was great. Number of long boats/day trippers made beach unenjoyable. Would not return.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Water was lukewarm; couldn't take a hot bath at end of day. Ferry service to get to Railay was horrible (not hotel's fault).

    Breakfast was good - especially the coffee. Mini bar being included in price was a bonus.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    we had an amazing stay at Railay mixed with relaxation by beach/pool side aswell as exploring caves
    • Leisure trip
    • Family with young children
    • Deluxe Cottage with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool looked larger on the pictures but it was still lovely even with it being quite busy! there probably could of been more sunbeds but we managed to get for most of the holiday. The main restaurant prices are expensive, however the strip is a short walk away which has loads of restaurants and food places to choose from so wasn't an issue. there was only 1 pool toilet so that wasn't great but you could just walk couple mins.

    The location was amazing and so close to the Krabi strip. The room was super lovely with great Aircon and privacy off the main walk paths. The pool on the beach side was stunning. Overall our expectations were exceeded and we had a fantastic time

    Stayed in February 2024

  • Reviewed: February 1, 2024

    7.0
    Good spot to enjoy Railay Bay & island hop
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool area on the beach was a little dated and people who weren’t guests were allowed to use the pool & chairs. There was never any chairs available throughout the day. The second pool was beautiful and quiet however full of mismatched and broken furniture around it and couldn’t get any drinks or service around it. The resort itself is quite expensive. Breakfast is a let down, the club sandwich has spam not bacon.

    Property location on Railay bay is optimal and beautiful to enjoy the space and surrounding islands. The resort transfer from Krabi is a must! Don’t get stuck dragging your luggage through the sand! Book the somewhat overpriced transfer, longtail to Railay bay east, then tractor from the water to the island then buggy around to reception on the west side. A good location to island hop, keep in mind the jellyfish are seasonal/ tidal.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One Bedroom Luxury Pool Villa
    • Stayed 8 nights

    Breakfast, unfortunately, leaves much to be desired, most dishes are of poor quality and not tasty.

    The location of the hotel is great. The rooms are of a high standard and very clean.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    7.0
    Beautiful location and good restaurants but resort needs updating.
    • Leisure trip
    • Couple
    • One-Bedroom Cottage with Spa Bath
    • Stayed 6 nights
    • Submitted from a mobile device

    Poor choice of western and eastern breakfast.

    Breakfast was disappointing. Location was fantastic.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    9.0
    Very nearly perfect!!!
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    No available lounge chairs/umbrellas for the beach.

    Beautiful resort in the perfect location. Large, comfortable, well appointed rooms with included minibar items that were replenished daily. Close access to an action packed street with nightlife and good restaurants. THE MONKEYS!!! I know some people think they are a nuisance but to me that was something that drew me to this place (in addition to the amazing views and great beach). Good breakfast. Definately would recommend this place

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    Loved our stay here the staff were great very helpful. Located right on the beach, loved our luxury pool villa which giv
    • Leisure trip
    • Couple
    • One Bedroom Luxury Pool Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    The fish cakes

    Staff, location. We had a luxury pool villa which was big comfy and was lovely to be able to escape the hustle & bustle of the beach.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Cottage with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was very hard. Food and drinks on the pricier side.

    Location is amazing. Railay is one of the nicest beaches in Thailand. Private transfer service was excellent and interesting. Golf buggy to take luggage and ourselves to the pier, tractor with trailer to take you out into the water to be met with a long tail. Long tail to the next pier where a tuk tuk picked us up and took us to the office to be transferred to private mini van with air con and water.

    Stayed in January 2024

Showing 76 - 100

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