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Reviews of Railay Phutawan Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

516 Moo 2 Ao Nang Muang Krabi, 81000 Railay Beach, Thailand

#2 of 18 hotels in Railay Beach

Guests' Choice

Review Score

Based on 1163 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.7

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 21, 2024

    10
    Amazing views and very chilled
    • Leisure trip
    • Travelers with friends
    • Superior Twin- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    Bring mosquito repellent 😬

    The breakfast, the pool was amazing with amazing views, staff was very helpful. They do a shuttle service for your bags.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Twin- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately the breakfast, while delicious, was severely lacking in food and staff. One morning we arrived with an hour of service to go to find that many of the dishes were finished and were not being restocked, and we were still waiting for our scrambled eggs from the egg station when we left over 30 minutes later. The pool needs some attention with tiles falling out and steps with dangerous pieces falling off. Some extra shade by the pool would also be welcome. Similarly, in our room the airconditioner and tv were quite old and for the price being charged we would hope these are replaced soon. The TVs seem incapable of casting from a phone or successfully using apps (like Netflix) which was disappointkng after a long day and the airconditioner was very loud and not that effective which impacted our sleep.

    Amazing location, tucked away at the top of Railay with a convenient shuttle service to help you with bags. The view from the pool was gorgeous, the rooms were clean and our bathroom has been recently renovated which was a nice surprise from the pictures online.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Nice stay in the hills
    • Leisure trip
    • Group
    • Garden Cottage- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    Limited beds around the pool. Pool bar voucher does not include all drinks. Bathroom needs modernising. Air con only in bedroom. Shuttle bus not at suitable times so be prepared to walk. Downhill is fine, but uphill is a bit steep.

    Cute bungalows, with very comfy bed. Nice pool area with amazing views. Plenty of options for breakfast, the green curry was really nice.

    Stayed in April 2024

  • Reviewed: May 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double with Balcony- Free Beach Shuttle
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent hotel. The cleanliness, the rooms, the location were wonderful. But above all the amazing staff who were professional, dedicated and kind. It is important for us to especially mention Lif from the reception who was extremely kind and responded to everything we wanted.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Outstanding resort!
    • Leisure trip
    • Couple
    • Superior Twin- Free Beach Shuttle
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, everything was great :)

    Fantastic resort. Everywhere was very clean and the staff were wonderful. Infinity pool had one of the best views we've seen. Location is great, a 5 minute walk to the walking street and 10 minutes from the beach. Shuttles offered every 2 hours as well. Food here is great, we regretted going into the town one night as the food at the hotel was better! Some of the comfiest beds we have slept on. Very good A/C. Room was spotlessly cleaned everyday. Wouldn't stay anywhere else in Railay. Also, cocktails & mango smoothies were fabulous!

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Garden Cottage- Free Beach Shuttle
    • Stayed 1 night
    • Submitted from a mobile device

    It was the most amazing accommodation that we have ever in our lives! Everything is amazing; the room, the pool, the view, the breakfast and of course the stuff! Thank you guys.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Worth visit
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Grand Seaview- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    The staff services The view from the room

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Best view of the limestone cliffs and the beach
    • Leisure trip
    • Travelers with friends
    • Deluxe Double with Balcony- Free Beach Shuttle
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    This resort is just a short stroll from the west beach. The receptionists there were very kind and helpful as well. The resort provides free shuttle service every 2 hours. The breakfast was amazing with a variety of local delicacies. Room was clean and comfy. The best part is the pool, overlooking the limestone cliffs and the sea, so serene!

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Awesome 🤩
    • Leisure trip
    • Couple
    • Deluxe Double with Balcony- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast buffet was not good.

    Pool, staff, hotel area is beautiful. Dinner was delicious. Views are insane.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Great pool and view, hotel room areas and lobbies need decorating.
    • Leisure trip
    • Couple
    • Superior Double- Free Beach Shuttle
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel rooms and stairs/lobbies are in need of decoration. The cocktails were poor.

    The pool and views were amazing. Great breakfast.

    Stayed in March 2024

  • Reviewed: May 10, 2024

    10
    superb! would recommend
    • Leisure trip
    • Couple
    • Superior Double- Free Beach Shuttle
    • Stayed 1 night
    • Submitted from a mobile device

    nothing! It was perfect

    the atmosphere was amazing, the layout was perfect! All of the staff were so incredibly helpful,welcoming, polite and just a pleasure to speak to.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Decent!
    • Leisure trip
    • Couple
    • Superior Twin- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    There are places closer to the beaches. Prices could be fairer. Cocktail game needs serious improvement.

    Beautiful pool and close to the mountain scenery.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    10
    Next time we would Book this Resort again!!! Perfect located in Railay to chill and relax with super view
    • Leisure trip
    • Couple
    • Deluxe Double with Pool& Cliff View- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    Service,Location,Room

    Stayed in April 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double with Pool& Cliff View- Free Beach Shuttle
    • Stayed 3 nights
    • Submitted from a mobile device

    Un po' fastidiose le vespe a colazione

    Posizione e location top

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Garden Cottage- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    The location in Railey is breathtaking. The view from the swimming pool is amazing, Very friendly and kind staff and the bungalows are just perfect. Totally recommended.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Comfortable accommodation with post card views from the pool
    • Leisure trip
    • Couple
    • Garden Cottage- Free Beach Shuttle
    • Stayed 1 night

    The buffet breakfast was good however there was a lack of fans in the dining room. We arrived 30 minutes before breakfast concluded and missed out on the majority of dishes as they were not replenished.

    There is a beautiful view from the infinity pool looking past a rock climbing wall and down to the sea. The room was very cool and comfortable and felt private. The shuttle was very regular and easy to use.

    Stayed in April 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double with Pool& Cliff View- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool could have used some resurfacing in the steps. The tiny pebbles and tile on the steps were broken, which made it rough on the feet when exiting the pool. There were a large number of bees in the breakfast area and as a result, we had to eat in our room (I’m allergic to bee stings). Had they covered the fruit, I think they would have lessened the attraction.

    The rooms were very spacious, the view was lovely and the pool staff were very pleasant

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Beautiful property, stunning views, incredible staff
    • Leisure trip
    • Family with young children
    • Deluxe Double Grand Seaview- Free Beach Shuttle
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely stunning property, our room faced the pool and the mountains and was beautiful and view was incredible. Whole property was so relaxing. The bar staff were phenomenal, they made the experience with how friendly they were. Would stay again in a heart beat. Was a little bit up from the beaches however there was a transfer included up to the property and they offered to organise our onwards transport which happened smoothly.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    A beautiful hotel with awesome staff! The rooms are nice, the pool has a gorgeous view, and the vibe is just right.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    Lounge by the pool and watch rock climbers all day long
    • Leisure trip
    • Couple
    • Garden Cottage- Free Beach Shuttle
    • Stayed 5 nights
    • Submitted from a mobile device

    Bathrooms are a bit small and worn.

    Breakfast was ok. Service was nice. AC ok. Drinks in the mini bar are basically the same price as in the mini mart at the village.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double- Free Beach Shuttle
    • Stayed 1 night
    • Submitted from a mobile device

    On the pricier side but definitely worth it for a nice treat. There was a problem with wasps at breakfast and we couldn’t sit and enjoy it as we were surrounded by wasps

    The views are stunning and the whole hotel its self is lovely. Staff are also very attentive and would always offer to take us down to the main but if the island as it’s quite a walk.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double- Free Beach Shuttle
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room was clean but very shabby, it seemed quite cheeky to take a cash deposit (barely mentioned on booking.com) for a room that was not in great condition. The food at the restaurant was more expensive than elsewhere on Railay so we didn't eat there.

    Nice pool area and lovely staff. A quiet place to stay when you want to get off the beach. Beautiful views and a nice place to enjoy a cocktail at the end of the evening. Breakfast was nice and they made an effort to find me gluten free options.

    Stayed in March 2024

  • Reviewed: April 29, 2024

    9.0
    Beautiful, well kept hotel
    • Leisure trip
    • Solo traveler
    • Deluxe Double with Balcony- Free Beach Shuttle
    • Stayed 3 nights
    • Submitted from a mobile device

    The shuttle running once every two hours wasn’t the most helpful unless you want to plan your whole day around the shuttle schedule. I didn’t end up using it much — every hour or half would be better!

    Loved the view from the pool! The staff was lovely! Really cozy room and well kept property!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double with Pool& Cliff View- Free Beach Shuttle
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was a little lackluster

    Really amazing staff and lovely property on the edge of Railay. Rooms had great amenities. Pool was great and the food at the restaurant was excellent. Free shuttle service to the hill was appreciated despite being infrequent

    Stayed in April 2024

Showing 1 - 25

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