the place was wonderful the Jacozi on the balcony was somting else

Stayed in April 2024

No large mirror in room

The pool the room was lovely the staff

Stayed in May 2024

weak water pressure. Dirt on the balcony

View

Stayed in May 2024

Limited breakfast choice but it met our needs.

Excellent views across the coastline, great pool for a family and the service from the staff was excellent.

Stayed in April 2024

The hotel needs more attention to detail. There were broken sun loungers with some wood and screws sticking out. Door could not lock onto the balcony from the bathroom. Rooms on the 3rd floor have no elevator and 6 flights of stairs. The breakfast was terrible If they made some small changes and made the breakfast much better it could be an amazing hotel but it sticks in the 3 Star range for me due to that. The room service I orders was also terrible. Overcooked pasta. terrible pizza and even the starters were awful. Having said that I would return but would book without breakfast and would not eat there.

Lovely pool area and great views. Rooms are good size and the spa pool was a nice touch on the balcony

Stayed in March 2024

Breakfast

Room near the pools, sea view

Stayed in April 2024

I thought it a little petty being charged for a face flannel that my wife got makeup on.

Very welcoming and helpful staff. Very clean in the room and communal areas. The poolside restaurant good though a little slow at times. The breakfast is great and caters for varied tastes. The location is nicely placed just out of the main beach area which means there is a lovely view and somewhat quieter. The sea view room was definitely worth the extra though if not too fit the stairs could cause a problem.

Stayed in April 2024

When checking-in, the staff is requesting you to pay 3.000 THB as deposit which I recommend paying them in cash in order to get them back at check-out. I didn't have them in cash so I paid by card and now, after a week since we checked-out, they still didn't refund me the money - it takes up to 2 weeks, as I have been told by the staff.

The room was really big, clean and comfortable. The mini-bar had everything you needed, which was great. The breakfast was good, had some new elements each morning. The pool and the garden are really beautiful. Overall speaking, it is a good deal in Kata Beach.

Stayed in April 2024

The staff were sometimes not very easy to communicate with, and unfortuntely they seemed to not have enough staff working on the day we checked in. Which meant they didn't have our room ready on time. They did let us use the pool while we waited.

The room was great, it was large and spacious, very comfortable bed, and we had a chaise lounge and a breakfast table, also outside we had a balcony with a beach day bed connecting to the pool. The bathroom was big and very clean. TV had more than 100 channels including HBO and other really good movie channels.

Stayed in April 2024

Water pressure was an issue as the suite is on the top floor so the water supply to shower, tap and jacuzzi was intermittent. No lift to the suite so have to go up several flights of stairs. The buffet breakfast in the resort is mediocre for a five star hotel.

The suite was spacious with a fabulous sea view. The staff were polite and friendly.

Stayed in April 2024

Nothing except for the steep and narrow uphill footpath from Kata Beach. They do have a shuttle service though

Great location and views. Good breakfast too and the beds are large, comfortable, and well serviced

Stayed in March 2024

Charge for drinking water in the room - you get two glass bottles per day but with the heating these go fast

Large rooms, comfortable bed, pool is lovely, great views to the beach and Buddha. Staff are helpful

Stayed in March 2024

Breakfast was included in our stay however very limited breakfast only had it the once. The location is on a hill so walking up the hill is very challenging especially in the heat. No lifts in the resort mainly due to the open space and it being on a hill but staff were very supportive with the luggage.

I booked the honeymoon suit, it was spacious and comfortable. The pool area is great. Shuttle service to the beach was convenient

Stayed in March 2024

The hill.

The breakfast, the seaview

Stayed in March 2024

Breakfast can be better.

Loved the room and the view from the room. Complete privacy. Staff was great they let me check in so early and I am so grateful for that

Stayed in February 2024

Location bit tough for family

Was ok

Stayed in February 2024

The location on a road with a 45-degree incline made it impossible to walk to and from the hotel. Reaching the street required a taxi or shuttle.

The hotel was upscale and clean. Pools and room were spotless.

Stayed in February 2024

Being told you had to leave a deposit and then in the room was a huge list of fines if something got damaged, eg teaspoon, flannel etc ! The hotel is situated up a very steep hill, taxis started to mount each night when returning Not many sun beds and mostly in the shade all day

The breakfast was very nice, and the staff very friendly Very reliable beach transfer shuttle

Stayed in February 2024

Shuttle service should be promoted more with more rides after 17h30. Stagnant water at garden rooms on patio must be cleaned to avoid smelling badly. Overall my stay was great.

Loved the friendly staff.

Stayed in February 2024

They charge you extra to remove stains from linnen and towels. This was really exessive and if we knew this we would have taken photos of all the towels and linnen before we left. Felt like a money making scheme.

Great views and comfortable rooms.

Stayed in January 2024

The bus services up and down the hill could be more regular. Wifi did not work well in my room either.

Amazing view of Kata Beach from the Honeymoon Suite I had. Pool was really nice.

Stayed in January 2024

The location on a hill means you're very sweaty by the time you get back, unless you take a taxi. The air conditioning is right above your head, so we both got sick as we couldn't turn it off in 28 degrees. WiFi didn't work properly most of the time, so you wouldn't be able to work from here. Some parts of the hotel are in need of maintenance.

Nice view, comfortable bedrooms, decent breakfast, great staff.

Stayed in January 2024

The pool area is dirty . The whole 10 days we were there , the same stains on the floor (bird pooh and chocolate) were still there. Breakfast is very minimal for a 5 star hotel. Some of the reception staff were unhelpful bordering on rude .

The room was lovely .. the staff at the pool and the cleaners were lovely .. the view by the pool Was amazing

Stayed in January 2024

The pool was small, due to the layout sun beds didn’t receive sun all day, we also only got a sun bed once due to people saving them from early hours. Our room was also quite warm the air con didn’t seem to work fully

Very friendly staff, the bed was huge we loved it, location made it easy to get to the main towns and beaches and a lovely breakfast

Stayed in January 2024