No staff interaction. Air con in room was broken - was reported but nothing was done to fix it. Toiletries not replenished

Breakfast was standard to dull - no variety Location was very good

Stayed in June 2024

Restaurant needs to improve food quality

Great location, nice staff

Stayed in June 2024

Nothing

Everything! We booked a lake view room worth the money bled is so magical and the hotel offers panoramic views. Rich buffet breakfast and a lovely swimming pool on last floor with panoramic views. Couldn’t ask for more.

Stayed in June 2024

1 rude staff member when checking us in who didnt seem to want to help at all (don't think this is the norm though) but all other staff members were lovely

Room was amazing with a view right over the lake. I would definitely stay here again

Stayed in June 2024

Only thing wrong was the orange juice at breakfast!

Everything except the orange juice!

Stayed in June 2024

Nothing

The views, the location and the breakfast

Stayed in June 2024

It accommodates large tour groups which can make the buffet meals crowed.

Location

Stayed in May 2024

The room was nice. Everything in Bled was walkable.

Stayed in May 2024

N/A

The property is in a beautiful location over looking lake Bled. It has many facilities such as a swimming pool, sauna and the option to hire out bikes.

Stayed in May 2024

It would be better if the room we had was more spacious.

Location, breakfast, lake view from the hotel and the spacious interior of the hotel.

Stayed in May 2024

Ants in the room. Coffee running out at breakfast and staff unaware. Not always easy to find someone to request refill.

Location

Stayed in May 2024

/

Spa expirience (pilling & massage for us as a couple) that was sensational.

Stayed in May 2024

Nothing

Location and views are excellent. Breakfast very good. In summary great staying

Stayed in May 2024

The staff was very friendly and helpful. The hotels location was perfect for our time in Bled. We had an included breakfast which as very nice.

Stayed in May 2024

Use of sauna was not included in the price. Could be noisy on the weekends as crowds party till late so sleeping with open windows may keep you awake. Also the cathedral on the other side of the lake starts ringing bells at 6 am and continues every 15 minutes until late. But both are not the hotel’s fault

Amazing location, comfortable rooms, excellent breakfast. Direct access to the lake. The swimming pool was stunning and is definitely a great activity.

Stayed in May 2024

Staff attitude at lounge/bar is poor and off-putting. All bar staff tended to be very abrupt and came across as rude. They do not specialise in good customer service nor do they help with a smile, you really are left to your own devices! They do not even bring your drinks to your table, they make you stand & wait while they make them and take them yourself. Never have we experienced this anywhere else, and we have travelled many places!

Location was perfect, room was comfortable and breakfast was adequate.. Reception staff were helpful when asked for information.

Stayed in May 2024

Air conditioning on the top floor could be more efficient. The design of the room interior won't allow to store too many things, but this is only a slight inconvenience.

The location of the hotel is special, right on the lake shore with a direct view to the castle on the cliff. The room is standard for a 4-star hotel with option of having lakeview for additional fee. Our request for a baby cot was fulfilled without any issues. We really appreciate it. The employees looked and behaved nicely, were incredibly supportive if we had questions. It is good to see that the employees in the restaurant are since years the same, friendly people serving us guests with a smile on their faces. The breakfast is over the top in all manners. You can find whatever You desire - we loved the waffles and the pancakes ;)

Stayed in May 2024

The camp bed for a 10 year old was simply not fit for purpose. We put his age on the booking but the bed was awful. He could not sleep on it....

The swimming pool and the staff were both really good.

Stayed in May 2024

The food wasn’t great, could be improved.

The location is superb, right on the lake and all the activities.

Stayed in May 2024

We had a room with a view. The view was outstanding. Breakfast buffet also excellent. Staff very helpful.j

Stayed in May 2024

Great location, spacious rooms, excellent breakfast, well maintained indor swimming pool.

Stayed in May 2024

Shower drain was slightly blocked so bathroom floor started flooding if on for longer than 5 mins. There was an ant infestation in the bathroom too.

View over lake bled was incredible! Breakfast buffet was good with plenty of choice. Beds were comfortable.

Stayed in May 2024

Everything

Stayed in May 2024

The pervasive smell of cigarette smoke from guests smoking on their balconies.

Location, view, and breakfast was really good.

Stayed in May 2024