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Reviews of Grandeur East

Al Jawharah District,Makkah street , Al Olayya, 31952 Al Khobar, Saudi Arabia

#115 of 182 hotels in Al Khobar

Guests' Choice

Review Score

Based on 72 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.3

  • Free Wifi

    7.4

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Showing 1 - 25

  • Reviewed: September 22, 2023

    7.0
    Good
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It could be better if there is an Iron and microwave.

    Stayed in September 2023

  • Reviewed: August 9, 2023

    7.0
    Hotel needs a bit more improvement but you get what you pay for.
    • Business trip
    • Family with young children
    • Executive Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not fully prepared when we arrived for check-in. Water in the shower was very hot and no option for cold water. AC is weak. Checkout time should be longer and later for the convenience of the guests. Kitchen utilities are dirty.

    The apartment is big enough for a family. The swimming pool is nice and there is available gym and massage center at the ground level of the hotel. The staffs are accomodating and somehow helpfull in their own way.

    Stayed in August 2023

  • Reviewed: April 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Seems like an old hotel and Needs some maintenance. Breakfast was ok. The floor i was staying on had some odd smell as soon as you came out of elevator.

    Location, Price. Good staff. the guy responsible for check-in was very friendly and welcoming.

    Stayed in April 2023

  • Reviewed: September 27, 2022

    6.0
    Improve on the services specially the swimming pool attendants and receptionist
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    1. They have an indoor pool, which is good but very rude attitude of receptionist and the swimming Trainor. 2. The bell boys are very very nice 3. Very near to shopping and restaurants, near the city

    1. I have a bad experience in the room services because the room we got shares A/C with another room, and the other room dislikes cold temperature (19 degrees), they complain to the 2nd shift concierge and this is very annoying specially when you are asleep and they suddenly wakes you up just to inform you to adjust the temperature to 25 degrees and/or turn of the A/C for 1-hour, very absurd!! 2. Rude swimming pool attendant, specially the receptionist and the swimming instructor

    Stayed in September 2022

  • Reviewed: July 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Near corniche

    Near food court

    Stayed in July 2022

  • Reviewed: June 27, 2022

    8.0
    Value priced hotel in downtown Khobar that delivers!
    • Leisure trip
    • Group
    • Executive Two-Bedroom Suite
    • Stayed 2 nights

    Breakfast was a little lacking, although the made to order eggs were awesome. Check-in took a long time. But, totally worth it for the price, comfort, and location.

    Simple, clean, and efficient is what you get at Grandeur East. Incredibly comfortable bed, plenty of hot water, easy access in and out, and the price is right. Access to the professional gym and pool next door is a plus. I highly recommend Grandeur East as a value priced hotel that delivers!

    Stayed in June 2022

  • Reviewed: June 19, 2022

    7.0
    Good
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    No regular cleaning

    Good room

    Stayed in June 2022

  • Reviewed: May 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Royal Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    AC wasn’t working in middle bedroom of appt 539 towels were not provided 539 wasn’t ready for check in until 5:30 pm

    pool and location

    Stayed in May 2022

  • Reviewed: December 5, 2021

    8.0
    Great and Satisfying
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    The parking behind the hotel and basement parking both was small and difficult to find a spot for your vehicle..

    The room was clean, furniture was in good condition, toilet and bathroom is clean also, generally its comfy clean place.

    Stayed in December 2021

  • Reviewed: August 10, 2021

    6.0
    not bad
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no grocery shop nearby small parking

    Stayed in August 2021

  • Reviewed: July 29, 2021

    8.0
    Overall it was perfect.
    • Business trip
    • Family with young children
    • Executive Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    They have lesser staff and technician for quick maintenance if required.

    It was Two bedroom apartment with two toilets and a living room.

    Stayed in July 2021

  • Reviewed: July 29, 2023

    5.0
    You need more improve
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    First of all the hotel is good but there are services like swimming pools in the gym and the timing was so bad nobody can adjust on like this timing I think this hotel does not belong to the swimming pool and other services.

    Location is good and staff was very cooperative

    Stayed in July 2023

  • Reviewed: March 18, 2023

    1.0
    worst
    • Leisure trip
    • Family with young children
    • Royal Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    rude staff. clickbait only. everything is not free.

    none. the booking we booked is not the same we saw in the photos. below expectations. the rooms are not good. the swimming pool they said its free. and now girls are need to pay. and also the gym.

    Stayed in March 2023

  • Reviewed: March 3, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 3 nights

    1. The room services were quite tough. When I asked for the room to be cleaned, I was told to inquire at the reception, and it was delayed because the staff was cleaning the next room.. 2. There was only one old towel in the toilet, and the washbasin in the kitchen was too smelly and nasty, making it unpleasant to use. 3. The toilet had an unpleasant odor, which made for an uncomfortable experience. 4. The mini-box keypad security was locked, and I was unable to use it during my stay. 5. My previous stay at your hotel was pleasant, and I had high expectations this time as well. Unfortunately, this experience did not meet my expectations. 6. I also noticed that the tissue provided in the room was of low quality and had a bad smell, which made it difficult to use.

    1. The receptionist was polite and helpful, and made the check-in process easy and efficient. 2. The hotel's location is great, and provided convenient access to nearby amenities and attractions. 3. The room was suitable for one person and provided a comfortable space to rest.

    Stayed in February 2023

  • Reviewed: November 21, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I reserve on 17-18 Nov from booking , but I receive massage that I cancelled !? I didn’t cancel and I stay on the hotel !?

    Stayed in November 2022

  • Reviewed: October 16, 2022

    1.0
    Very Poor
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    All facilities and toiler

    Rooms are good

    Stayed in October 2022

  • Reviewed: September 25, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Washrrom amenities were not clean.

    Location was superb. Staff was very friendly. Check-in was quick and smooth.. room was clean.

    Stayed in September 2022

  • Reviewed: September 25, 2022

    9.0
    value for money
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights

    juice

    everything fine

    Stayed in September 2022

  • Reviewed: August 11, 2022

    5.0
    Good except the deceitful maintenance guy.
    • Leisure trip
    • Group
    • Deluxe Single Room
    • Stayed 3 nights

    The timer setting of aircondition is on 1 hour. After 1 hour the A/C will shut down. I asked the maintenance to reset the timer which he pretended to fixed but actually not.

    Location is ideal but the parking is a bit compromised.

    Stayed in July 2022

  • Reviewed: July 19, 2022

    10
    Nice place with quiet enjoying relaxing room.
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There's no close by grocery store.

    Very nice place. Clean and quiet. Friendly staff. Enough space for parking. Gym is available.

    Stayed in June 2022

  • Reviewed: May 13, 2022

    10
    Exceptional
    • Couple
    • Executive Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Hotel

    Stayed in May 2022

  • Reviewed: May 8, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very near to mall and corniche The room is clean and very comfortable Nice place to stay Staffs are welcoming and friendly

    Stayed in May 2022

  • Reviewed: May 6, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nice hotel

    Stayed in May 2022

  • Reviewed: May 4, 2022

    5.0
    Fair
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I dont like the staff they are not approachable

    Location is near in the city

    Stayed in May 2022

Showing 1 - 25

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