“Very helpful and friendly staff. Hotel provided transportation between hotel and train station. The breakfast is really good with freshly baked bread!”
“Spacious, comfortable apartment. Secure parking. Although there was no conventional check-in, there was a very helpful and friendly guy on hand to greet you and sort out any problems.”
“Cheap hotel as compare to others hotel in St. Moritz but the location is far from the main station. You need to take another train to the station near the hotel. It is 15 minutes walk from the station.”
“I would like to commend the quality service of staff Federica and Incorvaia... both very helpful and excellent in what they do - this is feedback of Raja Alshakar”
“We were scheduled to leave early and explained we would not be there for breakfast. The lady checking us I immediately offered to have a “to go” breakfast waiting for us on the front desk when we left in the am! And there it was —just before 7 am! So thoughtful. We also enjoyed a lovely dinner in the main dining room. It is a gorgeous venue and our waitress and the manager, Elsa, were delightful! The food was excellent, as was the service.”
“I chose this hotel for our short stay in St. Moritz on the recommendation of the Man in Seat 61 website, as he says he always stays here, and I can certainly see why - the hotel is very conveniently located for those arriving by train, as well as anyone planning to take the Bernina Express.
The hotel has a kind of family atmosphere, it's large enough to have all required amenities but not so large as to be impersonal. The staff we encountered were without exception very friendly and helpful, and the bar (the largest whisky bar in the world, apparently) is a great attraction, all the bar staff know quite a lot about whisky! The view from the restaurant over the lake is spectacular, and if you're there off-season as we were and reserve a table, you're very likely to get a window seat. Our room was one without a lake view but was still spacious and well-equipped, with wooden floor and furniture in a sort of chalet-style look. The shower was very good.
We were visiting in the middle of a two-week trip, and I'd essentially run out of clothes so I requested the 24-hour laundry service. I gather that housekeeping were a little unhappy at the volume, and the service certainly came at a price, but they treated my high-Street-anywhere clothes with as much respect as if they'd been from the Big-brand shops in St Moritz town centre. I was very happy with the beautifully neat, clean, pressed and folded clothes that came back.
I would definitely stay here again, and my only regret is that I wasn't able to tip better for the exceptional service we had (though the staff were as gracious about the tip as they were about everything else). I highly recommend this hotel.”
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
