“Very helpful and friendly staff. Hotel provided transportation between hotel and train station. The breakfast is really good with freshly baked bread!”
“I chose this hotel for our short stay in St. Moritz on the recommendation of the Man in Seat 61 website, as he says he always stays here, and I can certainly see why - the hotel is very conveniently located for those arriving by train, as well as anyone planning to take the Bernina Express.
The hotel has a kind of family atmosphere, it's large enough to have all required amenities but not so large as to be impersonal. The staff we encountered were without exception very friendly and helpful, and the bar (the largest whisky bar in the world, apparently) is a great attraction, all the bar staff know quite a lot about whisky! The view from the restaurant over the lake is spectacular, and if you're there off-season as we were and reserve a table, you're very likely to get a window seat. Our room was one without a lake view but was still spacious and well-equipped, with wooden floor and furniture in a sort of chalet-style look. The shower was very good.
We were visiting in the middle of a two-week trip, and I'd essentially run out of clothes so I requested the 24-hour laundry service. I gather that housekeeping were a little unhappy at the volume, and the service certainly came at a price, but they treated my high-Street-anywhere clothes with as much respect as if they'd been from the Big-brand shops in St Moritz town centre. I was very happy with the beautifully neat, clean, pressed and folded clothes that came back.
I would definitely stay here again, and my only regret is that I wasn't able to tip better for the exceptional service we had (though the staff were as gracious about the tip as they were about everything else). I highly recommend this hotel.”
“Very cozy hotel, with nice, well decorated and newly renovated rooms. breakfast was fantastic. Centrally located - you cannot miss it. Staff was nice and helpful”
“Spacious, comfortable apartment. Secure parking. Although there was no conventional check-in, there was a very helpful and friendly guy on hand to greet you and sort out any problems.”
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