Rua Dom Duarte 3, Santa Maria Maior, 1100-198 Lisbon, Portugal
#41 of 507 B&Bs and Inns in Lisbon
Guests' ChoiceBased on 1127 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.7
Value for money
8.8
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 June 2024
Mark
United KingdomNothing really
We stayed for one night for a quick visit to Lisbon. The staff were very friendly and welcoming and gave a quick list of the best things to do in Lisbon. The room was excellent value, immaculate and had good air conditioning. It is in a great location for everything in the city centre
Stayed in June 2024
Reviewed: 18 June 2024
Elizabeth
United KingdomWhen you arrive the front door is off the street between 2 shoe shops and it opens onto a rather dreary hall BUT don't be put off because 3 floors up in the lift and it's all very different!
Fantastic location just off Rossio square, we could walk easily to everything. The room was gorgeous, well fitted out with lots of character but also a very comfy bed, great shower and lots of space- the perfect combination! Breakfast was fantastic and the staff were all lovely and very helpful.
Stayed in June 2024
Reviewed: 15 June 2024
Raafat
CanadaThe location was very close to the city center . The room was spacious with all what you needed for the holidays. The staff is very friendly and helpful. Breakfast has a lot of variety and they provide excellent Gluten Free options.
Stayed in June 2024
Reviewed: 14 June 2024
Juanita
CanadaNothing
Everything was awesome. Amazing staff especially Carol.. her energy and vibe is outstanding!!! All friendly staff The room was amazing, very clean and comfortable!! Breakfast was delicious.. great location. Would give this hotel 100%
Stayed in June 2024
Reviewed: 13 June 2024
David
United KingdomStaff very helpful and pleasant. Room very clean and bright. Breakfast excellent.
Stayed in June 2024
Reviewed: 13 June 2024
Nabila
South AfricaExcellent staff, so centrally located and loved the feel of the guesthouse. Booked a Superior double and it was really spcious.
Stayed in June 2024
Reviewed: 12 June 2024
Marie-line
United StatesGreat staff. Beautiful room (#507, more like an apartment). Central.
Stayed in June 2024
Reviewed: 11 June 2024
Livia
SlovakiaAmazing staff and breakfast!
Stayed in June 2024
Reviewed: 9 June 2024
Marshall
United StatesAmazing place and the staff was 5 ⭐️! The breakfast spread was so incredible. We will be booking another stay very soon.
Stayed in June 2024
Reviewed: 9 June 2024
Brunella
ItalyThe entrance is well described by other guests and I confirm that it is really awful. I suggest a restyling (even if in common with the shop) and the use of different curtains in the evening when the shop is closed. Another suggestion is to repair the little problem they have with furnitures (i.e.handles, etc) and use of carpets in the common spaces to reduce noises in common areas.
Tesouro da Baixa is not an ordinary hotel, it is a way of life. I appreciated the interiors, the different rooms, the view, the position, the light inside the space, the staff that wad friendly and respectful, more rigorous than in other hotels and the cleanliness. Day by day you would feel increasingly in harmony with the place.
Stayed in May 2024
Reviewed: 9 June 2024
Rudolf
United StatesIt's not the hotel 's fault but be prepared for street noises during the night. That's usually the problem when you stay in the center of activities. Bring ear plugs with you, we did.
Walking distance from everything you want to see in Lisbon. Excellent breakfast with a variety of options Clean and comfortable room Young and friendly staff
Stayed in June 2024
Reviewed: 2 June 2024
David
Czech RepublicA bit noisy given the location in the middle of town
Short distance from the airport.
Stayed in May 2024
Reviewed: 2 June 2024
Daphne
United StatesFew minor, minor complaints: -Phone system. Couldn't call room-to-room, couldn't always call ppl downstairs -No toilet paper in the lobby bathroom, only kleenexes. That's very comfortable. -Not a lot of towels to work with
Breakfast was amazing, and how novel for a hotel to let you have what's leftover from the refrigerator for snakes. Bed was very comfortable, staff was amazing, loved the teas. Helpful guidebooks
Stayed in May 2024
Reviewed: 30 May 2024
Kennedy
CanadaLean and unique, enter inbetween shoe stores! Rooms were small but comfortable.
Stayed in May 2024
Reviewed: 29 May 2024
Tung
United StatesThe location is perfect. There’s a metro station right outside the hotel with access to all the popular sites. The hotel is within a block of the popular square and meeting points for tour guides, yet it’s very quiet at night. While the location is perfect, my favorite part of this hotel is the staff. Claudia and her group are very helpful and in some ways better than some of the concierge I’ve interacted with at the Ritz, Four Seasons or Intercontinental. The rooms are modern with rain shower heads but retain the charm of a classic European villa.
Stayed in May 2024
Reviewed: 25 May 2024
Cathy
United StatesWe were not prepared for the challenge of unloading and finding a place to park the car over night. It was a Friday afternoon and there was a lot of traffic. However, there is a parking garage in the square. They only accepted Portuguese debit and credit cards, so if you're from another country, you will need to pay in cash. There is an ATM directly across the street from the hotel.
The location is directly below the castle, so it was just a 15 walk to reach the entrance. The hotel is right next to a square that had typical food, crafts and jewelry vendors. It was right in the heart of the historic section.
Stayed in May 2024
Reviewed: 23 May 2024
Jane
PortugalThere are no negative comments.
Location, friendliness, helpful staff. Delicious breakfast.
Stayed in May 2024
Reviewed: 22 May 2024
Ee
SingaporeThe bathroom is a little small. As i stayed on the same floor as the reception and breakfast area, I could hear people walking about and talking.
Staff were very friendly, breakfast was great! Location was convenient and good! Room was big and clean.
Stayed in May 2024
Reviewed: 22 May 2024
Jagdeep
IndiaThere was nothing no to not like
The staff were exceptional the location fantastic and it was like a home away from home. That is how comfortable we were. The breakfast was extraordinary and a welcome departure from what one sees and gets at even luxury hotels.
Stayed in May 2024
Reviewed: 19 May 2024
Jacqueline
AustraliaBreakfast had plenty of options . Location was very good quiet comfy bed good shower. The staff were all fantastic obviously well trained in customer service. Nothing was a bother first rate.
Stayed in May 2024
Reviewed: 16 May 2024
Monika
United StatesSuch a beautiful place! The staff was so nice and helpful. The room was clean and in excellent condition. The breakfast was plentiful and delicious. The location was perfect for all the attractions a newcomer to Lisbon would want to visit! Would stay here again in a heartbeat!
Stayed in May 2024
Reviewed: 15 May 2024
Helen
United StatesBreakfast and staff and location was perfect.
Cute and quint little place in the middle of the city, convenient to everywhere. Loved it and will stay again.
Stayed in May 2024
Reviewed: 15 May 2024
Suzanne
IrelandThe lift is small and a little dirty
Relaxed atmosphere. Great staff.
Stayed in May 2024
Reviewed: 14 May 2024
Herb
United StatesElevator broke last day
Everything
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content