Pool was a bit small, but it is in the centre Thought menu was too complicated

In centre of everything and staff were so friendly

Stayed in June 2024

Location and decor

Stayed in June 2024

Everything was fabulous, location, service, food - highly recommended!

Stayed in May 2024

The pool was small and I initially thought it was a jacuzzi which would have been better and I would have used considering the size.

Location was perfect and within walking distance of most things. The Breakfast was delicious and very fresh.

Stayed in May 2024

Everything was wonderful. The staff were fantastic, so helpful and friendly. Rooms were great, facilities were great and everyone was so lovely. Perfect location for exploration!

Stayed in May 2024

Nothing. It was all super and very enjoyable indeed. Highly recommended.

This hotel was really nice. It felt exotic. The staff were very friendly. The location was perfect, in a traffic free pedestrianised, paved ‘road’. The room and en-suite shower and bathroom were excellent. It was a special occasion for us and the hotel very kindly left a bottle of champagne in an ice bucket in our room. A short walk down to the river and the Eiffel designed bridge. What an absolute great place to stay. Highly recommended.

Stayed in May 2024

the room wasn't that clean in fact a dirty sock was left from. the last guest and was still there until we left also they would not let us have a late checkout on departure - the first time ive ever been refused this from a hotel the front desk staff were not very helpful or friendly in fact were quite fierce

location was good although not being able to take taxi or uber direct to the front door was an issue especially at night

Stayed in May 2024

Our room had a sewage smell from the toilet. We asked for it to be fixed, but the problem didn’t go away.

Beautiful property and great location.

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Loved it all except our room was very dark. I’m all for ambiance but sometimes one does need to see. Some ceiling lights would have been useful @ 05.00 packing up to go to airport.

Excellent location. Amazing, amazing building

Stayed in May 2024

Location, comfort, service, attitude!

Stayed in May 2024

Nothing keep up the good work.

Great location, friendly helpful staff, modern with old world charm.

Stayed in May 2024

There is a turn down service at night where they leave a chocolate on the bed and I feel that it might be a good idea to put the slippers out beside the bed at the same time so you are aware that they are there rather than hiding them in a drawer you may never use. Also only discovered the kettle on the last day, because that too is hiding on a top shelf in the dimly lit closet so it’s hard to see.

This is a beautifully restored building in an excellent location. Hotel has a small gym, pool sauna and steam room. We didn’t use these facilities but they are there if you want them. There is a nice lounge/ bar area beside the reception desk. The breakfast buffet is plentiful, excellent variety and quality and everything delicious. In addition to the buffet there is a menu of different egg dishes, pancakes and waffles made to order. The breakfast is served in the Bistro, which is the hotel’s restaurant in the evening and is a series of 3 adjoining rooms, 1 with the buffet and the other 2 with seating. It was a very pleasant area to enjoy a superb breakfast. Our room was very nice and had a beautiful large walkout patio, which unfortunately we didn’t use due to the inclement rainy weather.

Stayed in May 2024

Room quite small.

Excellent service. Breakfast superb. Fabulous location. Nice garden.

Stayed in May 2024

Comfortable bed, updated historic building, good restaurant and bar, great location and city views

Stayed in March 2024

A bit expensive for what it offers

A wonderful old building centrally located! Lovely lobby! Excellent breakfast!

Stayed in May 2024

Nothing.

Stunning property with spacious upgraded rooms. The location was wonderful, the amenities were exceptional and the staff were great. The spa was beautiful. I didn’t want to leave.

Stayed in April 2024

The fact that we only stayed 2 nights! LOL! There is nothing that I don't like in this hotel!

I love love this hotel!!! Just stepping inside is a beautiful experience on its own. I loved the architecture and the tastefully done interior design, they surely were able to work around an existing building. I loved the vaulted ceilings, the art pieces and just about everything in the hotel. Our room, with modern design, was a good size, with lots of space and a big balcony that looked out to the town and Vila Nova de Gaia and a little glimpse of the Duoro river. If it weren't too cold, we would have loved to stay and have our morning coffee there. The bathroom and toilet was also of good size. I loved that we had a coffee machine in the room. The hotel had a spa and a pool, which unfortunately I was not able to use because we were there for only 2 nights. But I would have loved to spend some relaxing time there. My most favorite part is the breakfast!!! The restaurant is just lovely, high ceiling, tastefully done interiors, everyday we had a table by the window that was overlooking Rua das Flores and we had those beautiful azulejos for a view in the morning! I kept thinking "where else would you want to be but here!" Needless to say, the breakfast spread was very good, lots of choices from breads to fruits, to pastries, to a variety of cheese and savoury items! I loved how it seemed to be so quiet in this place, just how I love to start my day. The hotel staff had been amazing! Very friendly and very happy to suggest places around Porto. They directed us to the best place to have the francesinha. :) The hotel is also in a very good location. It is along a pedestrianized shopping street but it wasn't too noisy (or at least we didn't feel it was like that). Even though it is on a pedestrianized street, there are taxis which have permits to drive thru this street and the hotel can help you with that. There are plenty of shops and places to eat. It is walking distance to just about everywhere!

Stayed in April 2024

Fantastic location on a lively pedestrian street. Very large well appointed rooms. Staff helped with reservations for dinner and Douro Valley tour. Overall great experience!

Stayed in April 2024

Top location …. Top design … top quality

Stayed in April 2024

Great hotel, perfect service. Amazing BF

Stayed in April 2024

Nothing

Lovely comfortable bed An old building lovingly refurbished Very friendly attentive staff

Stayed in April 2024

Nothing negative.

Everything. Beautiful room, bathroom. It was close to everything

Stayed in February 2024

Don’t rush people out of breakfast

Excellent breakfast! However, we felt extremely rushed. My husband and I as well as another couple came down to breakfast on the later side but still within the appropriate time of service. We were told to take our food and the doors to the food were closing and we could not access anything after - not a 5 star service

Stayed in March 2024