Punta Engaño Road, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines
#28 of 69 hotels in Mactan
Guests' ChoiceBased on 688 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
7.6
Facilities
7.9
Staff
8.6
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 13 March 2023
Jennifer
PhilippinesWith the room facilities. The toilet sink is clogged and the water heater is not working in our room always hot even we put it on cold.
Breakfast is good. But the room i requested to be near to each other was met at first but unfortunately the aircondition is not working so one room was transfered far from the other room of my family. There is no sky cable we were not able to watch tv because there is no sky cable.
Stayed in March 2023
Reviewed: 9 March 2023
Maureen
PhilippinesThe only issue I had was that they don't extend checkout beyond 12 Lastly the service is a bit slow when you're in the cabanas (for lack.pf a better word) on the artificial beach.
The breakfast great, the lunch is awesome as well. We had the Seaview room and I stayed with my 7yo son and he wants to go back again.
Stayed in March 2023
Reviewed: 8 March 2023
Sumkhuu
AustraliaThe rooms bathroom toilet was broken and leaking and the ceiling light was broken.
Firstly the breakfast buffet was very nice with different varieties of food you can choose at your will and the outside had a great view. Secondly the room was very nice.It was nice and clean, good space, and great ocean view. Lastly the facilities were nice the pool and the beach also very enjoyable overall good experience.
Stayed in February 2023
Reviewed: 7 March 2023
Nadja
Germanysmell of mould on our 4 th floor and room restaurant was short staffed and did not have everything on the menu. staff who was there were perfect.
staff free breakfast pool and own beach
Stayed in February 2023
Reviewed: 5 March 2023
Victoria
AustraliaI liked the facilities, restpectful staff, good service.
The swimming pool
Stayed in March 2023
Reviewed: 4 March 2023
Remi
AustraliaWe booked 15xrooms there for our upcoming wedding and be resort put some of the guest on the aisle of the building facing a Major construction work with heavy noise throughout the night. Nobody could sleep..... it is a disgrace be resort is offering those rooms ... Also staff is very noisy in the morning ... yelling in the comon area from 7am and waking up all guests....
The restaurant with yummy food The breakfast buffet - one of the best of the island The swimming pool
Stayed in February 2023
Reviewed: 3 March 2023
Clara
AustraliaBeach was okay, have to wear shoes when going swimming. there was also 2 weddings and construction next door while we stayed there, so it was a bit noisy
nice staff, gave us a new room as the first one was too noisy. Salt restaurant was amazing, good food and drinks. location was okay, not too many restaurants near by
Stayed in February 2023
Reviewed: 27 February 2023
Natalia
Germanythe room smelled with a fungus that was on the wall. the smell was really very strong. the pillows are with fungus as well. breakfast was not tasty.
not far from the airport
Stayed in February 2023
Reviewed: 27 February 2023
Chitkasem
Thailand-
-
Stayed in February 2023
Reviewed: 23 February 2023
György
HungaryThe hotel was really nice, the staff was professional and extremely kind. They helped us out with anything we needed. The breakfast was amazing, a huge variety of local and continental meals. The pool and the garden was very clean and green, just like our room. We highly recommend it!
Stayed in February 2023
Reviewed: 18 February 2023
Elaine
Philippineslack of toiletries and bath floor mat
very accessible to the beach and pool. loved the inflatables
Stayed in February 2023
Reviewed: 15 February 2023
Terry
United StatesVery loud movie night that went from 6:00pm till 10:30pm outdoor speakers was very loud , couldn’t hear the tv over the movie , second night I did ask for the speakers to be turned down which they did !!!
Good breakfast, helpful staff
Stayed in February 2023
Reviewed: 14 February 2023
Manolito
QatarI cannot use the facilities properly as there is a pictorial going on so we have to clear the pool when they are using it.
The view and the friendly staffs.
Stayed in February 2023
Reviewed: 10 February 2023
Janice
United Statesthe bath tub was not cleaned, i found hair.
The room was spacious.
Stayed in January 2023
Reviewed: 9 February 2023
Sekol
AustriaRooms. Sheets were stained, floors were really dirty/stained and a strange smell in the rooms air.
Beautiful view on a coast from the reception, friendly staff, they prepared breakfast extra for us due to our early morning departure, nice outdoor premises.
Stayed in February 2023
Reviewed: 8 February 2023
Darina
Czech RepublicA reserved sea area overgrown with seaweed. No cheeses and yogurts for breakfast.
Quiet place, nice beach, good restaurant.
Stayed in February 2023
Reviewed: 7 February 2023
Mohammad
Saudi ArabiaAC outdoor unit in the window
view
Stayed in February 2023
Reviewed: 7 February 2023
David
PhilippinesHotel had too many stairs.
Stayed in December 2022
Reviewed: 5 February 2023
Opa
Germanygood locastion
all is good
Stayed in January 2023
Reviewed: 5 February 2023
Peter
United KingdomDid not go to the Hotel restaurant after first night Service charge was included and the meal we had not really enjoyable. Also, they insisted a review form filled out. So we ate out (in Machtan Newtown) which is six minutes in a taxi However breakfast was always good with a few types of eggs (which always seem a safe bet when not used to challenging local cuisines or water) Getting there in a taxi past one way road works rather eventful -that slow have food and water vendors to cater for ‘stopped’ traffic (Philippines desperately needs an integrated transport system such as tramway but developing country with the most genial people have ever met)
Did island hopping and this was best hotel we stayed in. Basically because of location. The hotel has lovely palm trees framing a warm sea. The staff were excellent if you had any problems. There is a new location nearby called Machtan Newtown which has excellent ethnically diverse restaurants
Stayed in January 2023
Reviewed: 28 January 2023
James
Hong KongNot enough options for food. Many menu items were not available, which made finding meals for our children especially difficult. it was quite frustrating since there were few other options for eating nearby.
Beautiful pool. Friendly staff. Private beach (manicured each morning) with relaxing seating pods.
Stayed in January 2023
Reviewed: 25 January 2023
Chantelle
Hong Kongthe restaurant had limited availability of food.
the staff was exceptionally friendly and helpful. the beach was wonderful and the pool amazing.
Stayed in January 2023
Reviewed: 21 January 2023
Esra
Turkeybreakfast not so favourable for Europeans should have some more western variety
location
Stayed in January 2023
Reviewed: 16 January 2023
Michael
United Arab Emiratesbathroom and balcony
beech and food
Stayed in January 2023
Reviewed: 13 January 2023
Lorna
United StatesWe wish the food is hot!
The room is clean and the outside is great.
Stayed in January 2023
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