22-26 Albert Street, 1010 Auckland, New Zealand
#82 of 182 hotels in Auckland
Guests' ChoiceBased on 617 hotel reviews
8.0Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
8.8
Value for money
7.7
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 19, 2024
Nicola
New ZealandThe $60 parking fee.
Location. But difficult to get to with road works around hotel
Stayed in May 2024
Reviewed: May 13, 2024
Donnah
United States of AmericaExcellent breakfast with healthy options and great location. The staff was very attentive!!
Stayed in April 2024
Reviewed: May 5, 2024
Donna
New ZealandStaff were amazing from the time you walked through the door, to the breakfast staff. Venue is perfectly located to explore the city and to the buses and trains to go further afield.
Stayed in May 2024
Reviewed: May 1, 2024
Tak
AustraliaN/A
It is clean, room is large, many nice facilities.
Stayed in May 2024
Reviewed: April 29, 2024
Pam
New ZealandView from window not as good this time
Friendly staff, perfect location
Stayed in April 2024
Reviewed: April 28, 2024
Tina
New ZealandThe room is a bit too dark, not enough lightings. Compared to the other Marriott hotels we stayed before, the buffet breakfast is pretty average, very limited options.
handy location and good size of the room
Stayed in April 2024
Reviewed: April 28, 2024
Michael
New ZealandN/a
Great facilities, excellant staff.
Stayed in April 2024
Reviewed: April 20, 2024
Sujit
IndiaAll was good.
Good location and a modern clean hotel.
Stayed in March 2024
Reviewed: April 19, 2024
Susan
United States of AmericaLoud construction going on in the lobby
The lobby area was nice and the location was central to the city
Stayed in March 2024
Reviewed: April 18, 2024
Umresh
IndiaGood Location. Good, cheeful and helpful staff.
Stayed in March 2024
Reviewed: April 14, 2024
Carley
New ZealandDirty floors in bathroom hair behind doors etc
Good food and great service
Stayed in April 2024
Reviewed: April 13, 2024
Hollis
United States of AmericaOur bed was not comfortable. The pool area was very messy and dirty with tons of towels and cups out.
The location is great! The staff are incredibly friendly and helpful.
Stayed in March 2024
Reviewed: April 12, 2024
Husen
IndonesiaNone
Hotel helped us to check-in earlier. It was a great hospitality after long-hours flight from Bali. The staff were very friendly. The location was close to good restaurants and walking distance to Port and other tourist destinations
Stayed in April 2024
Reviewed: April 6, 2024
Patrick
Hong KongLong wait time for check in and out, some renovation at the hotel, very cold water in pool,
Location and comfy beds, good breakfast
Stayed in March 2024
Reviewed: April 6, 2024
Maria
Hong KongLovely room and very comfortable bed. Great location.
Stayed in March 2024
Reviewed: April 2, 2024
Alexandra
CanadaService for breakfast drinks was very slow. So you had almost finished breakfast before you got coffee. Am sure this will improve when they finish the refit.
Staff were very helpful and giving us a late checkout was huge.
Stayed in April 2024
Reviewed: March 31, 2024
Abhishek
AustraliaBreakfast had very limited options Also charging for a barista made coffee as an extra for the breakfast. At least provide one barista made coffee per person included in the breakfast
Location Comfort Rooms Amenities
Stayed in March 2024
Reviewed: March 22, 2024
Richard
United KingdomComfortable room, great breakfast
Stayed in March 2024
Reviewed: March 21, 2024
Samaria
AustraliaNoise across the road - night club. Renovations. Room service menu - butter chicken didn’t taste good.
Clean, well maintained, nice pool & gym.
Stayed in March 2024
Reviewed: March 18, 2024
Cuttler
AustraliaWas very busy but expected due to high season
Location was perfect - close to lovely restaurants and the beautiful harbour
Stayed in March 2024
Reviewed: March 17, 2024
Joan
New ZealandA bit impersonal and needs doing up
Good location Nice pool and gym area
Stayed in March 2024
Reviewed: March 17, 2024
Richard
New ZealandNeeds double glazing in rooms as woken for two hours by noise from town.
Good room.
Stayed in March 2024
Reviewed: March 16, 2024
Samuel
AustraliaBreakfast was very average.
Comfortable
Stayed in March 2024
Reviewed: March 16, 2024
Liliana
ChileThere was too much construction noise because a remodeling
Quality acommodation, great location
Stayed in March 2024
Spa, Belgium
Bangkok, Thailand
Shunyi, China
Venice, Italy
Brussels, Belgium
Mumbai, India
Batu, Indonesia
Waidring, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content