93 Beach Street, 9300 Queenstown, New Zealand
#45 of 84 hotels in Queenstown
Guests' ChoiceBased on 1677 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.7
Facilities
8.1
Staff
9.1
Value for money
7.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 16, 2024
Sandra
AustraliaShower over bath
Great location, comfortable room, great views
Stayed in June 2024
Reviewed: June 14, 2024
Kam
Hong KongThe room seems a bit dated, renovation upgrade should be considered in near future.
The staff service were excellent, especially Juan, the conceige, always render the best to help me out of uncertainties, and eager to provide the tourism information around Queenstown, thank you very much.
Stayed in June 2024
Reviewed: June 14, 2024
Lynda
New ZealandGreat location
Stayed in May 2024
Reviewed: June 14, 2024
Caitlin
AustraliaOur coffee pods kept getting topped up with decaf instead of regular. Parking was a bit steep at $30 per night.
Clean, did what we needed it to do for our trip.
Stayed in June 2024
Reviewed: June 11, 2024
Daerzk
AustraliaIt all went well, no issues.
Amazing view.
Stayed in April 2024
Reviewed: June 5, 2024
Fiona
New ZealandLoved the location, and proximity to activities and restaurants.
Stayed in June 2024
Reviewed: June 5, 2024
Dianne
AustraliaBathroom a little tired but clean
Excellent location. Comfortable beds and pillows
Stayed in May 2024
Reviewed: June 3, 2024
Alan
New ZealandLocation and room view are the only reasons we go to this hotel.
Stayed in June 2024
Reviewed: June 3, 2024
Nic
New ZealandN/a
Location, friendly staff, breakfasts v good
Stayed in June 2024
Reviewed: June 3, 2024
Mylair
AustraliaBeds were a bit hard.
Amazing location with beautiful views!
Stayed in May 2024
Reviewed: June 2, 2024
Saaliha
New ZealandThe heating venting system. It too a while to heat up but overall it was warm. I was hoping for a proper water view but got to see a lot of trees and branches. The exit by our room was convenient with stairs leading towards town but we could get back in so we had to go around.
The property was neat and beautiful. Right by town which is amazing.
Stayed in May 2024
Reviewed: May 31, 2024
Marisa
Australianeed to improve on how to make a good cup of coffee. need to improve on room service menu with selections
central location excellent beds comfortable and warm great view not that we were out on the balcony that much pickup for tour buses and local bus route right outside the front door great restaurant menu
Stayed in May 2024
Reviewed: May 31, 2024
Kim
AustraliaBathrooms need an upgrade
The location was perfect. Size and comfort was very good.
Stayed in May 2024
Reviewed: May 31, 2024
Tony
New ZealandNeeded to be higher. Rm 109 had no view of the Lake.
Martin on front desk was good
Stayed in May 2024
Reviewed: May 29, 2024
Michael
AustraliaThe hotel is showing some signs of age and there was some work going on internally, so a bit of noise. I don’t like showers in bathtubs. They make it quite difficult to have a really good shower without shooting water everywhere.
Top location and staff. We got really well looked after and very well attended when my wife became ill. thanks to staff for going above and beyond!
Stayed in May 2024
Reviewed: May 27, 2024
Mark
New ZealandNothing
Location
Stayed in April 2024
Reviewed: May 27, 2024
Lex
AustraliaRanger Burger from Room Service was not cooked. Outside was obviously seared on a hot grill but under this was red uncooked meat.
Stayed in May 2024
Reviewed: May 23, 2024
Christine
New ZealandIf you pay for a Lake View ask to be floor 4 or higher, we were on floor two and bed was on the wrong side of the room so for the most part it was a mountain view above roof tops, very disappointing
Great location
Stayed in May 2024
Reviewed: May 22, 2024
Marion
New ZealandThere wasn’t really anything that we didn’t like.
The breakfast gave a very good range of food, all good quality. Staff exceptionally friendly and helpful.
Stayed in May 2024
Reviewed: May 20, 2024
Nina
New ZealandIt was very dated particularly the bathroom. When you are paying $ like that I don’t expect a shower head over a bath with a shower curtain. Bloody awful when it sticks to you mid shower. Some of the curtains had come off the track and some areas looked a bit rough.
Location and views were incredible. Very central to everything. Comfy bed and pillows
Stayed in April 2024
Reviewed: May 18, 2024
Qiufan
New ZealandThe room and facility is a bit dated. The first room we stayed was stinky, and a locked door besides the mirror seemed a bit unsafe as you don't know if anyone can access your room from that door. After a night of stay in that stinky room, we were then swapped to level 1, this level was way better than level 5 of the building. If we were staying in this room from beginning I would rate this hotel 5/5.
The location is great. Staffs are very nice and helpful. A big thank you to them!
Stayed in April 2024
Reviewed: May 14, 2024
Maureen
United KingdomI booked the room with Lake and Mountain views, I got a side room with a slither of a view, I paid good money for the room and told the staff when she helped us with luggage that I was really disappointed with what they allocated us. I got a response of that it has the view... Don't put the view as a generic in the booking description if it's not the view that the prices says it is then put the view that matches the price. Really deceitful. I felt cheated.
Location was wonderful. But my view was very very disappointing
Stayed in May 2024
Reviewed: May 12, 2024
Kay
New ZealandLocation
Stayed in May 2024
Reviewed: May 10, 2024
Ireland
New ZealandI have to say nothing as every thing I needed was there.
Plenty to choose from with breakfast and location of hotel was brilliant as directly opposite Steamer Wharf.
Stayed in May 2024
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