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  5. Reviews of Grand Museum Hotel, BW Signature Collection

Reviews of Grand Museum Hotel, BW Signature Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Phoenixstraat 50-A, 2611 AM Delft, Netherlands

#26 of 40 hotels in Delft

Guests' Choice

Review Score

Based on 438 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.4

  • Free Wifi

    8.4

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Showing 1 - 25

  • Reviewed: June 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    The bathroom sink would not drain. Had to prop the stopper up. Bathroom had an odd smell.

    Location was great. Easy walk from train station. Next to the old church and close to attractions. Room was small but comfortable. Breakfast was excellent. Good selection of food on white tablecloth and delft salt and pepper shakers. Would stay here again.

    Stayed in April 2024

  • Reviewed: May 21, 2024

    8.0
    We had a wonderful stay and would love to stay at Grand Museum Hotel again!
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 4 nights

    Our room was very spacious with a comfy bed as well as a couch and big tv. The hotel lobby was just so beautiful and the location was awesome.

    Stayed in April 2024

  • Reviewed: May 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is perfect, right next to the old church. It's walkable to the central area. When I walked into the hotel, I always smelled rose fragrance. It was so relaxing.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Large, quiet room near the town center.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    There are MANY steps in this hotel - our room was up a flight, down 4-5 steps, down a few more, then up 6-8 once we got into the room. Not unusual for a hotel in an older building, but inconvenient when carrying luggage. A refrigerator in room would have been nice too. Bathroom had a musty smell.

    Location was pretty good, just a few blocks from the main square in Delft. The room was quite large.

    Stayed in April 2024

  • Reviewed: May 13, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    The hotel's location was fantastic, just a hop from the train station. Breakfast had plenty of tasty options, but the omelet didn't quite hit the spot. The room, on the ground floor with a street view, was clean and cozy. However, until the street cleared of people and cyclists, it wasn't very quiet; fortunately, it quietened down later in the night.

    Stayed in April 2024

  • Reviewed: May 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the lighting in the room could have been brighter.

    We had a beautiful large room. The breakfast was good and the location also.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Cosy and sunny days in Delft for work travel!
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    Nothing, really; the building is a bit tight (not spacious), but this is, I guess, how one expects it in the Netherlands if it is in the city center.

    Location, breakfast is cosy and friendly

    Stayed in April 2024

  • Reviewed: May 6, 2024

    9.0
    Best location you can ask for in Delft
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    I feel that the breakfast could be improved, especially considering the price. With a bit more variety and options, it could truly elevate the morning dining experience.

    The Museumhotel in Delft is a gem with its unbeatable location and charming decor that really sets the mood for your stay. Sure, the single room might be a tad small, but honestly, once you're out and about exploring or soaking in the atmosphere of Delft, you won't even notice. It's all about the experience, and this place nails it!

    Stayed in May 2024

  • Reviewed: May 3, 2024

    7.0
    Not bad
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Limited room facilities. No fridge

    Location, price

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Good hotel, but next time in Delft I might try a different one.
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights

    The noise insulation provided by the historic single-pane windows is poor. It was better after I checked the window and made sure that it was closed. Apparently, the previous user had problems with the window's mechanism. Still, it was possible to clearly hear the conversation of pedestrians and cyclists passing by on the street below the windows. This wasn't a real issue because I slept well and neither voices nor church bells woke me up. The line at check-in was very long and I had to wait a significant time although I had used the online check-in. Unexpectedly, I had to choose specific time for breakfast for each day, and this time was different for different days as on some days the most convenient time was already blocked by a large group. It would have been good to receive a written reminder of these breakfast times. Breakfast apparently costs 20€ when not included in the room price.

    Great location in the center of Delft and close enough to the train station. Good breakfast.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    There was a big water stain on one side of the room, and the windows directly faced a lane connecting to the city centre. This meant people could see into the room, so I had drawn the curtains throughout my stay for privacy.

    Historic hotel, with extremely welcoming, attentive, and cheerful staff. My room had comfy bed and had all that I needed for a two-night stay. Surprisingly, given the location and the nights I chose to stay at the hotel (close to the King's day festivities), outside noise was minimal.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No body soap in room and no Iron but everything else was perfect. I survived..

    Location was better than perfect. However, the bells from the nearby church rang every hour... Even during the night. However, who cares when you snore even louder? 😁 If you don't, get some earplugs

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night

    Location was perfect. In city center, walking distance to train station. Nice breakfast. Elevator a definite plus.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Very enjoyable stay for us.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was beautiful, quiet and spacious. Excellent coffee maker. Staff friendly and helpful. 24 hour desk so late check in was easy. 10minute or less walk to the train station. Hotel is on the edge of old town Delft so a short walk to see the sights.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Great time in Delft. Lovely city.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The eclectic decor. Very unique. Also room overlooking the canal. They allowed early check-in when the room was available.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    The bed had a double mattress, so it was too soft and felt uncomfortable. My room was not in the main residence, so it didn't feel as being in a hotel. There were tea/coffee facilities in the room, but unfortunately no water in the room (it was available for purchase in a vending machine at the building entrance, which was not practical

    Very central but also super close to the station. The main building is a little treasure, the breakfast residence is also very nice and cosy. Staff was very helpful.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Full of charm ,character, everything you need within easy walking distance. everyone very friendly
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Basic facilities in the room, not a coffee drinker so not sure how the machine worked, a kettle would have been handy but not a big problem.

    Perfect location, easy to walk to from station and right in the city.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Great
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleanliness of the bathroom

    Location

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    why not give that room in the first place..?!?!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    why not give that room in the first place..?!?!

    Well, after first giving me a room which was not clean, not possible to get fresh air in and toilet not working and two single beda…there was a change to a great room with double bed, fresh air, clean and toilet working…why not give that room in the first place..?!?!

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    A weird stay but with some real high points
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    I asked for a twin room for me and my son and we seem to have been given the honeymoon suite which featured a queen bed, a giant leather couch and a shower with no shower curtain or door. Great for romance perhaps but not really for our party though we were so exhausted from our flight we just fell asleep. If we had planned a longer stay or weren't completely jetlagged we would have asked to change our room.

    Short easy walk from the train station, atmospheric buildings right next to a gorgeous canal. We opted to pay for breakfast as nothing was open early on New Years and it was very tasty and the breakfast staff were quite friendly. The front desk person was very friendly but didn't have much in the way of useful information about what might or might not be open. The room had stunningly weird but interesting decor.

    Stayed in January 2024

  • Reviewed: March 17, 2024

    8.0
    Very good hotel in excellent location, I will rcertainly choose it again, when in Delft.
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights

    Not working desk lamp in my room

    The general atmosphere of the hotel (Delft-as-it-was before) and of staff being forthcoming ad friendly

    Stayed in March 2024

  • Reviewed: February 12, 2024

    9.0
    Almost perfect.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Handicap parking only for 3 hours. I had to be able to change the blue card every 3 hours. From 8.00 to 21.00

    Nice, clean and comfortable. Close to city center.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Room service

    Breakfast is too expensive, especially for large family

    Stayed in January 2024

  • Reviewed: December 8, 2023

    9.0
    The hotel provided everything we needed and helped make it a special week away
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A mirror in the bedroom would’ve been useful

    Warm, comfortable, quiet, aesthetically pleasing, great location

    Stayed in December 2023

Showing 1 - 25

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