2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, 26100 Kuantan, Malaysia
#24 of 76 hotels in Kuantan
Guests' ChoiceBased on 2990 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
8.1
Staff
8.6
Value for money
7.5
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 6, 2024
Suziana
Malaysiaeverything is very good and i enjoy every facilities that they provide.
Stayed in June 2024
Reviewed: June 6, 2024
Genie67
MalaysiaThe breakfast spread could be better
Beach
Stayed in June 2024
Reviewed: June 6, 2024
Azura
MalaysiaMake up room very late . Hope to improve
School holiday crowded . Haveto go to hall due to no space but 2nd day ok
Stayed in June 2024
Reviewed: June 5, 2024
Nur
Malaysiathe lobby could do an upgrade but its not a big deal
i like that the rooms are new , clean. and the staff ate very efficient considering it was a public holiday
Stayed in June 2024
Reviewed: June 4, 2024
Nik
MalaysiaPool and beach
Stayed in May 2024
Reviewed: June 4, 2024
Muhammad
MalaysiaSome of the public areas seemed neglected.
The staff were friendly, and the room was clean and comfortable. Great location and amenities.
Stayed in June 2024
Reviewed: June 4, 2024
Hurul
MalaysiaLocation, nice view beachfront suitable for family vacation, friendly staff and will repeat again
Stayed in June 2024
Reviewed: June 4, 2024
Fiz
MalaysiaLess food option
The view and the beach
Stayed in June 2024
Reviewed: June 4, 2024
Nicholas
United KingdomCommunication from staff
Pool, Gym, Room
Stayed in June 2024
Reviewed: June 3, 2024
Mohd
MalaysiaNil
Its location up to the facilities and the staffs are exceptional.
Stayed in May 2024
Reviewed: June 2, 2024
Emily
MalaysiaI hope to have more items in the games room that can cater to adults too.
Like the scenery and the beautiful access to the beach. Enjoyed some activities and ATV at the beach accompanied by the cool breeze and sound of the ocean. The room is comfy and nicely fit for 2 of us. Love that all the appliances provided were working great.
Stayed in June 2024
Reviewed: June 2, 2024
Nadwah
Malaysiaall was perfect. we don't need to scan the card to access to the floor which makes everything easy the staff was also super nice and tolerable
Room was clean. Shower gel, conditioning shampoo, hand wash & hand lotion smell so nice! Left my laptop in the room. Make a phone call and reception detected the laptop swiftly. Excellent service by everyone though we need to wait a bit during check in due to school holiday. kids love the pool. there're many restaurants nearby.
Stayed in June 2024
Reviewed: June 2, 2024
Pei
Malaysiano
pool
Stayed in May 2024
Reviewed: June 1, 2024
Dato’
MalaysiaIt was school holiday. Too many families and kids. Pool are dirty. No good service at restaurant.
Room is new and clean.
Stayed in May 2024
Reviewed: May 31, 2024
Kundan
Malaysiaeverything was nice but not any activitues on beach side
Stayed in May 2024
Reviewed: May 30, 2024
Mohd
MalaysiaBreakfast buffet dining area is small and understaff to cater needs. Takes a lot of time to get a decent eggs . Nobody station at noodles area. If hotel could build more on beach area to cover from scorching sun. Bigger parking area as well
Room is clean . Scenery is majestic. Kids loving the pool.
Stayed in May 2024
Reviewed: May 30, 2024
Izz
MalaysiaThe pool too deep 😅
Wonderful trip. The room, the surrounding, the process of check in & out, the food- everything is superb.
Stayed in May 2024
Reviewed: May 30, 2024
Azizul
MalaysiaPools have no shade. Quite difficult to enjoy on sunny days. Breakfast spread was quite simple; nothing fancy. Breakfast place was quite small; can be very crowded during peak hours and no place to sit. Since lobby is at first floor and parking at ground, always have to walk up the stairs to go up.
Location, which is quite near of the beach. Views of the hotel and surrounding from the rooms. Availability of kids room to enjoy themself. Pools for adults and kids. Spa and massage facility.
Stayed in May 2024
Reviewed: May 29, 2024
Phillip
United KingdomThe corridor was not carpeted and any sounds made echoed quite loudly along the length and consequently could be heard inside the room.
Check-in was hassle free and we were quickly in our room. The room was, clean and with everything we needed and appeared reasonably new. Nice Balcony and reasonable view from the side of the hotel including partially the sea and beach. The hotel had a good beach front and well appointed pool with Sun shades and loungers with decent mattresses. It appeared to cater seminars and company meeting as well as for parties of all-inclusive international guests who stayed a few days before departing by coach presumably as part of a tour.
Stayed in May 2024
Reviewed: May 21, 2024
Jasminder
MalaysiaThe room was newly renovated and comfortable.
Stayed in May 2024
Reviewed: May 20, 2024
Hidayah
United Arab EmiratesThe room my parent stayed was new, they did renovated the hotel and all the rooms are in good condition compared to before when we came last 2 years. The breakfast were ok, if there were more choices it will be good.
Stayed in May 2024
Reviewed: May 20, 2024
Nurul
MalaysiaIt’s amazing place if you bring your kids here. Have swimming pool and beach also. Kids room and very plusere place for me and my family. Sure I’ll repeat again
Stayed in May 2024
Reviewed: May 19, 2024
Melissa
MalaysiaOn the second day of my stay, the electrical system in my room repeatedly malfunctioned, causing the power to trip. I promptly reported the issue to the hotel staff and requested a room change, which they subsequently provided.
The property is conveniently situated in close proximity to my workplace. The aesthetically pleasing design and the presence of multiple swimming pools were greatly admired by my family. The family room was exceptionally impressive, featuring thoughtful design elements and individual rooms equipped with their own amenities.
Stayed in May 2024
Reviewed: May 19, 2024
Nursyazwin
MalaysiaNil
Pool 💯 room 💯 breakfast 💯
Stayed in May 2024
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