Tanjung Malai, Pantai Tengah, 07000 Pantai Cenang, Malaysia
#94 of 127 hotels in Pantai Cenang
Guests' ChoiceBased on 1159 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
8.2
Facilities
7.6
Staff
8.5
Value for money
7.9
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 7, 2024
Vicneswaran
MalaysiaIts 3 star and should not be given 4 star.
Stayed in June 2024
Reviewed: June 5, 2024
Jumat
SingaporeThe staff are very polite and very helpful
Stayed in June 2024
Reviewed: June 2, 2024
Francis
QatarThey gave me a standard room as per my booking. But in toilet there is no toiletry, we booked for 3 (including my child age 11years) they gave only two toilets. Toilet was old model and shelves are missing and basic things are missing in Room no. 1247. I think the restaurant staff was not trained staff they don’t know how to deal with customer. We paid for breakfast during our check in and the reception staff confirmed that Room no. Is enough to have breakfast but in the morning the restaurant staff forced us to bring the breakfast bill receipt to have breakfast in the restaurant.
Location and rooms are good.
Stayed in June 2024
Reviewed: May 27, 2024
Siti
MalaysiaN.A
Perfect location
Stayed in May 2024
Reviewed: May 23, 2024
Seruji
MalaysiaLimited toiletries (e g given only 1 set of body wash despite we registered 2 pax for the room). The bathroom is too small/congested thus not comfortable during bathing. Small towel were also not available. Other than that, it was fine.
Good location with nice sea view.
Stayed in May 2024
Reviewed: May 21, 2024
Raquelcruz1988
South KoreaSome parts of the facilities need to be updated, like a fresh coat of paint.
Room was good, some part gave the feeling they needed to be updated like the paint in the bathrooms. The infinity pool was the main reason why I booked this place and it delivered. I also liked that there offered many activities you can book to on the hotel to make your stay more enjoyable.
Stayed in April 2024
Reviewed: May 11, 2024
Vijanth
MalaysiaI am not being divisive- there is one incident where one Arab tourist who stays in the same hotel makes a threatening call to my son who just cautious his son to be careful playing stones. Educate some of your tourists when deals with locals or have some auxiliary police.
The staff and the chef and the location - very nice
Stayed in May 2024
Reviewed: May 6, 2024
Indirasaha
Singaporethe location and view are perfect
Stayed in March 2024
Reviewed: April 30, 2024
Toqa
EgyptMaybe the flies over the food and all food kind of all spicy
Pool is amazinggggggg withe the best view and the room is big
Stayed in April 2024
Reviewed: April 27, 2024
Maciej
United KingdomThe karaoke/live music nights from 8pm to midnight, 6 days a week. Even If you don't like it you don't have a choice. So loudly that we had to keep away from bar/restaurant and pool area.
Great view from the balcony. Fantastic pool where you want to hang on all day. It's a bit outdated, definitely not the luxury resort but the price is not luxury too. The restaurants in here are quite medium. Staff very friendly.
Stayed in April 2024
Reviewed: April 25, 2024
Sayeem
BangladeshCompare to room , bathroom and toilets very small sizes. For healthy man difficult to use bathroom and toilets.
Room was big, sea view excellent
Stayed in April 2024
Reviewed: April 25, 2024
Ong
MalaysiaMaybe can do some touch up of property. Bedsheet and towel maybe used for too long, there’s dirty on both.
view is pretty good, sea view room. Overall is nice. Island hoping location was great, under hotel provided packages.
Stayed in April 2024
Reviewed: April 21, 2024
Jasmin
MalaysiaThe pool and environment
Stayed in April 2024
Reviewed: April 18, 2024
Barbara
AustraliaBreakfast could be improved, there was no good coffee… and location wise is a bit far from everything but it was a pleasant stay.
It’s a big resort with lots of facilities, the room was ok, we picked the smallest one so not much in it but the bigger ones where much better. We had buffet dinner one night and it was really good. 2 pools, one with a beautiful view, stunning.
Stayed in March 2024
Reviewed: April 14, 2024
Faroque
BangladeshFar from coty
Excellent location
Stayed in April 2024
Reviewed: April 8, 2024
Shannon
United KingdomThe hotel just needs a slight revamp, bit of paint, some furniture replaced, it is a bit run down, but the pool area is still stunning. Shower was only hot water in the morning oddly, I am sure the staff would have sorted it if I asked but I didn’t.
The property is pretty unique and I loved the pier feel that the restraint and pool were located at. The pool sunrise view is beautiful and I don’t think you could top this feature of the hotel. It was handy for sunset cruises as they depart from the hotel. The hotel arrange a free shuttle to and from the beach which was a great addition
Stayed in April 2024
Reviewed: April 7, 2024
Barbara
AustraliaFar away from town but it’s ok, breakfast could have better coffee!
Great resort. Everything you need is there, the rooms are good and comfortable. Pool is nice and double options.
Stayed in March 2024
Reviewed: March 28, 2024
Natia
GermanyI felt a bit uncomfortable when I saw a lizard in my room two times, however, I tried to accept this as I reminded myself that I was on the island.
The hotel has a very good location and stunning views.
Stayed in January 2024
Reviewed: March 13, 2024
Iftekhar
BangladeshThe towels were old.
The view was amazing.
Stayed in March 2024
Reviewed: March 11, 2024
Wishwa
Sri LankaRoom was pretty basic and it has connecting room with another room..
Location
Stayed in March 2024
Reviewed: March 2, 2024
David
SpainLocation
Stayed in February 2024
Reviewed: March 1, 2024
Rosmida
Malaysia-
-
Stayed in February 2024
Reviewed: February 29, 2024
Mauro
ItalyRooms a bit dated and worn out, outdoor band playing up until midnight far too loud as volume could be heard in the room 1
Room seaview and pool bay view unbeatable, great entertainment each night with a super fun band, elegant swimming pool and outdoor facilities and restaurants
Stayed in February 2024
Reviewed: February 11, 2024
Ying
MalaysiaThe shower was broken, couldn’t take a shower
Good view
Stayed in December 2023
Lille, France
Antalya, Turkey
Padang, Indonesia
Panama City, Panama
Barcelona, Spain
Pantelleria, Italy
Monopoli, Italy
Pattaya South, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content