Friendly and available staff. Very clean rooms and great position located in the city center.

Stayed in April 2024

Wall to a neighbouring room was partly just some wood. Every word (if spoken or tv) from the other room could be heard all day and night. Bed linen surely were washed - but not really clean as apparently heavily used already.

Incredibly close to many tourist area and to ADO station. Big room. Aircon and fan. Nice staff.

Stayed in April 2024

Nothing

The owners are so friendly and their little restaurant next door is so delicious! The beds are comfy, the wooden furniture is beautiful, the blankets and curtains are lovely cotton with earth shades. The hotel has a giant tree in the center courtyard where you can relax. It is quiet so no street noise yet well located. We could walk to the bus station and ferry dock as well as to the collectivo station to go to Cenote Azul and Punta Esmeralda. The price point is also excellent.

Stayed in March 2024

Not their fault, but it is located next to the smaller planes airport, so during the daylight hours you could hear them taking off sometimes during the day.

In past years at this hotel there was a breakfast available right there for free or minimal price. This time there nearest (continental type offering) was next door and was not as extensive in options. I'm not sure whether it is affiliated or not. There is a taxi stand at the end of the block so cabs were easily obtained day or night at any hour.

Stayed in March 2024

no hot water in shower that you have to use a key to unlock to get into building than you use the same key to lock same door from inside than another key to get into the room

mostly quiet at night close to beach

Stayed in February 2024

Beds and linens were decent and clean but are showing their age too much. Room size was basic standard, decent for just sleeping. Wifi did work, but seemed spotty in the evening when all traveller's were back in their rooms??

Location was good, close to everything you need but quiet at night. Bakery next door serving brewed coffee...nice! Hot water worked, it just took some time to get there!

Stayed in February 2024

Wifi was weak

Located away from noisy areas of Playa Del Carmen

Stayed in February 2024

Staff were all very friendly and accommodating. Every day we came back to a very clean room with animal towels.

Stayed in February 2024

Location

Stayed in January 2024

WiFi connection

Very friendly and helpful staff, excellent location

Stayed in January 2024

The water in the shower was not consistent, sometimes only very bot water cane out, and sometimes no water came out, but that was during the busy periods. Just a recommendation, it would be nice to have one English movie channel and one English news channel on the tv, as all channels were in Spanish, except MTV, the music channel.

The staff was very friendly, especially the lady in the kitchen was very helpful and spoke good English. The breakfast for 100 pesos was delicious. The hotel was central and close to the beach, restaurants and main tourist areas. The parking was very convenient right in front of the hotel. The room was a nice size. The free filtered water was nice to have. We will be back and I definitely recommend this nuce hotel for budget conscious travelers.

Stayed in December 2023

Nothing

Everything!

Stayed in September 2023

Nothing

Everything!

Stayed in September 2023

Not enough towels.

It is conveniently located near the downtown. It is well worth the money.

Stayed in June 2023

No internet during the days. only during evenings.

Big bottle of water inkluded (water for maybe a couple of weeks). Good location at taxistation and close to ferry and ADO bus station.

Stayed in August 2023

Excellent location, less than 5 mins walk to ADO Bus Station and 5th Avenue. Had the benefit of enjoying the lively and noisy 5th Avenue, but with the ability to return to a quiet hotel for a good nights sleep. Staff were very friendly and helpful. The Chamber Maid's origami with bathroom towels suprised and delighted us each day. Would definitely stay here again.

Stayed in July 2023

They should provide a bottle of water

The location is very convenient.

Stayed in June 2023

Totally happy

Nice location nice and comfy rooms friendly staff

Stayed in April 2023

The beds are a little hard, but nothing that’s not manageable for a couple of nights.

Really friendly staff and a great location for what we needed.

Stayed in April 2023

Big, comfortable, quiet room. Nice interior courtyard garden.

Stayed in March 2023

only thing I would maybe do to the room I was in was update the shower a bit ( still worked and was hot etc!)

amazing location! Carlos (owner) and his staff are super friendly and very helpful. they also kindly kept our luggage for two days while we visited another place down the coast. there is an amazing turtle ornament collection in the reception which I meant to take a pic of- collected over years! nice big room also!

Stayed in March 2023

I liked everything

location was fantastic. so close to 5th ave and the ferry pier and ADO terminal. Yet it was in a quiet neighborhood

Stayed in March 2023

Roomy. Clean. Comfy and Quiet room Hot water Friendly staff Central location. Right near a mall and ferry to Cozamel You have use of a communal kitchen area Taco lady right outside 😋 👍🏽

Stayed in January 2023

The people there are very helpful and nice.

Stayed in February 2023