Good morning it seemed very stranger to us for the price we paid, we asked to the reception for body cream and they didnt have and also in the room we looked a hair drayer and there was none in the room.

When we got to the Hotel we received a good welcome. The room very comfortable and good Tv channels. The Staffs attention is very good.at ease

Stayed in April 2024

Ghost hotel, hardly any other guests that we saw. There was no one in the restaurant so we ate elsewhere. Pool music playing all afternoon up until 8pm when we phoned to reception to have it stopped. Would rather listen to the waves on the beach

Great location, very nice facilities

Stayed in January 2024

Location

Stayed in August 2023

No internet

Stayed in August 2023

The customer service from the receptionists wasn’t that great. We placed the door tag to request cleaning and 2x they didn’t go clean our room. We had to go talk to the receptionist to ask for cleaning.

The room was spacious,we ended up with an ocean view, two balconies. The location was perfect on the beach.

Stayed in August 2023

Not enough space in Front of the beach

Staff friendly

Stayed in July 2023

Great service

Stayed in June 2023

El checo in ,check out.muy recortado..

Su alberca,instalaciones

Stayed in April 2023

Great views and access to a lovely beach.

Stayed in February 2023

TV reception is bad, but I went to Mazatlan to enjoy the beach and the beautiful city. Not to watch tv. Not a big deal.

The hotel has great staff. They take COVID very seriously. The doorman at the entrance makes sure people comply prior to entering the lobby. We stayed in two different rooms in a week and noticed that the north wing rooms were better. ( Electrical plugs, bathroom ) The breakfast is great with a wonderful view and there is a duet with a guitar and keyboard who play and sing really well. That adds very much to the breakfast experience. We were there during the high season and still had a very good experience. Thank you so much Quijote Inn !! We will be back.

Stayed in July 2022

Overall mist of the experience was good the only issue I had was that days before I got to the hotel, I called to notify that I was not going to make it on Monday that i will be a day late and the person that I spoke with said that there was no problem and a day would be deducted from the charge, but when I left and questioned the final charge Monday was included in the final bill I I tried to dispute the charge but off course, did not happen, basically I was charged for the whole week even though I was a day short

We never had breakfast there since they didn't offer one, the pool and rooms are good and clean, location is not at the main central area but also not too far, the family really enjoyed their time at location,

Stayed in June 2022

The first room we had on the south side of the building did not have electrical plugs in the bedroom. Only in the bathroom. The shower floor was somehow inclined away from the drain. This caused the shower floor to flood. Light and fan switches are outdated.

Breakfast is very good. It is well served and with one of the best views. The staff was prompt and friendly. Additionally they had two very talented musicians who played beautiful songs. Not too loud, not too quiet. They added so much more to the breakfast experience.

Stayed in July 2022

We found a bug in one of the countertops. One of the mattresses was in really bad shape.

Immediate attention when we requested something to the lobby. Great location to move around the bay.

Stayed in July 2022

Some noisy people.

Every thing.

Stayed in March 2022

It had rooms with plenty of space, the kitchen with dishes available.

Stayed in January 2022

The floor was not as clean as should be, the TV is really small and was not working

The space and the distribution of the room

Stayed in September 2021

Cable e Internet

Ambiente

Stayed in September 2021

They charge you for everything!!! My dad hurt himself in the restroom with the doorknob and was bleeding and stained the sheets and they wanted me to pay for it, there was someone else that had to paid because she stained a towel with her mascara and another one that was getting charged because she stained a pillowcase with her hair dye!!!

pool and location

Stayed in August 2021

Parking lot

The pool

Stayed in July 2021

No cuidan equipaje

Pie de playa

Stayed in July 2021

Not a lot of hot water in our rooms

Clean and quiet. Great location

Stayed in May 2024

Everything

Stayed in May 2024

No complains..

Everything beautiful.

Stayed in November 2023

I'm upset with my experience with this hotel. We booked 7 nights for my in-laws. On day 2, one of their hotel staff members stole $600 from their room. We reported the incident, and hotel didn't do anything. My in-laws were upset and didn't feel safe. They checked out of the hotel book another hotel. This hotel wouldn't give us credit for the 5 days. Horrible service. I'm going to report to the general manager of this hotel. This is not right!

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Stayed in November 2023