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Reviews of LUV Tulum 3 stars

Carretera Tulum Boca Paila Km 7.6, 77780 Tulum, Mexico

#26 of 228 hotels in Tulum

Guests' Choice

Review Score

Based on 39 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    9.8

  • Facilities

    8.8

  • Staff

    9.8

  • Value for money

    8.9

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: August 21, 2024

    10
    Loved it! I can't wait to go back!
    • Leisure trip
    • Solo traveler
    • Beachfront King Superior
    • Stayed 3 nights

    Really wish I could have stayed longer. Everything was perfect! Will definitely be back.

    Stayed in August 2024

  • Reviewed: July 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Jungle Suites
    • Stayed 5 nights
    • Submitted from a mobile device

    I had a pleasant stay at LUV with my family, traveling with two kids aged six and three. Even though we arrived just after a hurricane, the hotel did their best go give us the best stay.

    Stayed in July 2024

  • Reviewed: June 6, 2024

    9.0
    Overall very pleased with our stay, we got to relax and enjoy the beach which was all we wanted.
    • Leisure trip
    • Couple
    • Beachfront King Superior
    • Stayed 5 nights
    • Submitted from a mobile device

    Some minor things could use more maintenance, like the lock on the door to our room was rusted out, but they promptly replaced it as soon as we brought it up. There was a lovely little area with tables and chairs behind our palapa but it seemed like it hadn’t been used for a while so the chairs and tables could’ve used a wipe.

    The location was great, far away enough from the busier sections of the hotel zone so it felt very peaceful and quiet. The rooms are simple, clean and comfortable. It really did feel like Tulum from several years ago. The beach in front of the property was probably the best part of the whole stretch of beaches, and the staff did a great job keeping the sargassum in check.

    Stayed in June 2024

  • Reviewed: May 8, 2024

    9.0
    A stay in paradise
    • Leisure trip
    • Travelers with friends
    • Beachfront King Superior
    • Stayed 3 nights
    • Submitted from a mobile device

    AC

    Beautiful property

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Lovely location, well appointed comfortable rooms.
    • Leisure trip
    • Couple
    • Beachfront King Standard
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing, except the price of the drinks..

    Set in a superb location, almost facing out to the sea, well appointed room with en-suite.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Excelente 💥come back 🎯
    • Leisure trip
    • Couple
    • Beachfront King Standard
    • Stayed 2 nights
    • Submitted from a mobile device

    No Frigerator😜

    Everything was Perfection 😉

    Stayed in April 2024

  • Reviewed: February 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Small charming boutique hotel

    Stayed in February 2024

  • Reviewed: February 1, 2024

    10
    The most beautiful views in Tulum were during our stay in Luv. Since we arrived the attetion we received was excelent.
    • Leisure trip
    • Couple
    • Beachfront King Superior
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    The staff were so polite and cool

    Stayed in January 2024

  • Reviewed: February 1, 2024

    10
    Super nice And friendly
    • Couple
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely place to stay, highly recommended is a unique experience nothing like other places around, service is very profesional. Breakfast included is very good and the rooms are what they offer.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    10
    Un lugar para regresar con gusto
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 1 night

    Magical Place is like Tulum 15 years ago, the staff is amazing , the room is cozy and has a feeling of home , beach is fantastic, food is a reasonable price and delicious. I highly recommend this place for whom ever wants to go to the original Tulum

    Stayed in January 2024

  • Reviewed: February 1, 2024

    10
    Beautiful, unique, the original tulum experience
    • Leisure trip
    • Solo traveler
    • Jungle Suites
    • Stayed 1 night
    • Submitted from a mobile device

    This place is absolutely beautiful , the staff is amazing . I’ve stayed in many hotels at tulum beach but this hotel really feels like the original tulum !

    Stayed in January 2024

  • Reviewed: February 1, 2024

    10
    Special
    • Leisure trip
    • Group
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Wish we could have stayed longer !

    Incredible private beach, privileged position close to everything, but still peaceful. The staff are helpful and friendly and create a fun & relaxed atmosphere. Our room was the closest to the sea in all Tulum.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Beautiful location - kind, hardworking and helpful staff.

    Stayed in January 2024

  • Reviewed: May 1, 2023

    9.0
    An intimate getaway with a spectacular private beach.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 5 nights

    Each "room/suite" is a private cabin with a thatched roof, which isn't an issue in and of itself however, it does little to keep out bugs and mice. But that also just comes with being in the jungle- just something to keep in mind! There's also no AC, but all the doors are screened so you can sleep with them open and enjoy the ocean breeze.

    My partner and I were looking for a smaller, affordable, no-frills (but romantic) hotel with a private beach, and not only was LUV Tulum perfect for this, but it exceeded all of our expectations. The entire staff was friendly and accommodating, and was always happy to give us recommendations for places to go, things to do, etc. The food and drinks were delicious, and the continental breakfast, while light, was great. LUV is a small place, which makes the whole experience feel more catered and intimate. The beach and facilities were kept extremely clean and the hotel made a point of cleaning the excess seaweed (sargasso) each morning. We went on one of the hotel's private excursions to the Coba ruins and the jungle and it was SO fun. Could not recommend this place enough. We will be back for sure!

    Stayed in April 2023

  • Reviewed: April 7, 2023

    10
    Extraordinary, beautiful, relaxing
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 5 nights

    Everything was perfect, from the initial greeting by Carlos, the warm welcome at the bar, the beautifully furnished room, lazily swinging in the hammock, and walking on the beach.

    Stayed in April 2023

  • Reviewed: March 23, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    perfect location, our room was exactly on the beach, even though it was seaweed season, they were cleaning it actively. staff was super nice and friendly, breakfast include was quite small and basic, but that is the only downside if I have to point anything out. otherwise amazing experience

    Stayed in March 2023

  • Reviewed: March 6, 2023

    10
    Please take me back!!!
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything! Perfect paradise! Staff was amazing!

    Stayed in March 2023

  • Reviewed: January 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    Nice, friendly staff in hotel and bar Kindly let us to check-out later, as we have late evening transatlantic flight, appreciated. Beach was cleaned early in the morning, earlier than neighbors did

    Stayed in January 2023

  • Reviewed: September 16, 2022

    10
    the most relaxing, peaceful, and exceptional stay!
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    so quaint and personable. by far the best staff and best place to be in Tulum!

    Stayed in September 2022

  • Reviewed: July 29, 2022

    8.0
    I would go again, or would recommend to a friend
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Air conditioning was missing.

    The location on beach and the area was very good. The beach team and room staff all very good. The only thing that was missing was air conditioning. But it was a great location and the atmosphere was top. Small location for Romantik break.

    Stayed in July 2022

  • Reviewed: July 23, 2022

    9.0
    Beautiful hotel right on the beach!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    - They didn’t clean the sargasso often

    - Amazing location right on the beach - The staff was very nice - The room was absolutely perfect - There was not many people

    Stayed in June 2022

  • Reviewed: May 22, 2022

    10
    Great spot, will be back.
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    No AC, but it’s an eco hotel.

    Family owned, sustainable food menu, eco hotel, ocean front, central.

    Stayed in May 2022

  • Reviewed: May 7, 2022

    10
    My stay was more than I could’ve dreamed of… I can’t wait to come back!
    • Leisure trip
    • Solo traveler
    • King Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    gorgeous rooms! kind, helpful, attentive staff! beautiful section of private beach! quiet, clean, relaxing.

    Stayed in May 2022

  • Reviewed: April 26, 2022

    10
    We had a fantastic stay and would recommend LUV to anyone we know. Thank you so much!!
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    We loved everything about our stay. the staff were exceptional, the location was a dream, and the room/courtyard/beach were just lovely.

    Stayed in April 2022

Showing 1 - 25

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