5, Avenue Marie Therese, Ville Haute, 2132 Luxembourg, Luxembourg
#35 of 62 hotels in Luxembourg
Guests' ChoiceBased on 1206 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
9.0
Facilities
8.0
Staff
8.6
Value for money
7.7
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 4, 2024
Jens
DenmarkThe breakfast could have been better. Not the best selection of bread and not the best coffee.
The overall experience on the hotel was very nice. Nice facilities and pleassant personnel. A bit crowded on the parking lot, but alright.
Stayed in May 2024
Reviewed: June 3, 2024
Lynette
PanamaBit difficult to find the entrance as it is located behind other buildings
Stayed in May 2024
Reviewed: June 2, 2024
Donald
IrelandRoad sinage could be better .Very easy miss the hotel from opposite side of the road.
Stayed in June 2024
Reviewed: June 1, 2024
Parthasarathi
IndiaClean and comfortable
Stayed in May 2024
Reviewed: June 1, 2024
Pamela
South AfricaNoisy. I requested quiet rooms but found them disruptively noisy with noise coming from both the reception entrance and the parking . Uncomfortable beds- mattresses lacked support and pillows were thin and some smelt not so clean( pillow cases were clean but could smell through them) Shelves for clothes were too high to reach without climbing up on furniture
Location Staff helpful and friendly Rooms spacious and well equipped With improvement of bed comfort and reduction of noise and therefore better sleep experience, it would be exceptional.
Stayed in May 2024
Reviewed: May 27, 2024
Langham
LuxembourgWas nothing extraordinary, nothing to complain about
All went well as always. Not first time I have stopped
Stayed in May 2024
Reviewed: May 27, 2024
Giselle
GermanyPillows and there was a small licking on the bathroom sink, but nothing too bad
Location
Stayed in April 2024
Reviewed: May 21, 2024
Yasemin
TurkeyPillows were so uncomfortable. We should have asked for a new one or a second one for each.
Location is superb! We were able to walk to the city center in 10 minutes. There are also lots of bus and/or tramway options in 5 minute walk. Staff was very friendly. It was so rainy so we needed to use hotel umbreallas and they were totally okay with that. Next time we checked umbrella box, there were way more umbrellas than before for the guests.
Stayed in May 2024
Reviewed: May 21, 2024
Katherine
IrelandExcellent location!
Stayed in May 2024
Reviewed: May 20, 2024
Fernandes
GermanyLocation is really good and facilities are nice
Stayed in May 2024
Reviewed: May 19, 2024
Mariya
NetherlandsNo door for the shower lol. If you are alone it is not a problem, but if it is two of you in the room and you want to take a shower let's say early morning, and your partner is sleeping yet big chances you will awake him/her. No slippers Price for breakfast. The breakfast itself is good though quite standard, nothing fancy (scrambled eggs, bacon, croissants etc) and it was 21 eur per person. Though.. Luxembourg is quite expensive country itself. But not a complain rather observation.
Located around parks, nice view to the old city, quiet, clean, shoes cleaners on the floor, elevators and wide doors (when you have strolley with the baby this is handy :-) The staff could provide me with umbrella as it was heavy rainy. Very nice from their side
Stayed in May 2024
Reviewed: May 15, 2024
Ingun
NorwayWe wanted to sit outside to eat brakfast in the beautiful weather, but it was not possible
Almost everything
Stayed in May 2024
Reviewed: May 14, 2024
Valeriya
United States of AmericaOutdated, when the water runs there is a foul smell from the pipes. But location was great. Good breakfast but I think expensive
Great location close to old city
Stayed in May 2024
Reviewed: May 12, 2024
Henry
United States of AmericaIn general hotel is OK. Location is not bad. Balconies need work, water pressure. Some floor tiles missing or out of place.
Stayed in May 2024
Reviewed: May 12, 2024
Alexandria
United KingdomThe shower/bathroom didn’t have a door so lacks privacy. The shower kept turning in the holder so the floor was soaked - it was easier to hold it and shower yourself. Sounds silly, but the safe was above the fridge so all my electronics were really warm when I took them out of the safe.
Excellent location - just 10mins walk into the centre. Clean rooms, comfortable bed, separate toilet.
Stayed in May 2024
Reviewed: May 10, 2024
Huys
BelgiumHet geheel
Stayed in April 2024
Reviewed: May 5, 2024
Alesia
Czech RepublicIt would be better and more ecological to install a liquid soap instead of a small package of it.
Good stay next to the city center with parking in the garage. In the room you will find a free bottle of water which was great. They're also two tea bags, a kettle and a coffee. The restaurant next to the hotel is good and you can have dinner there for a fair price.
Stayed in May 2024
Reviewed: May 4, 2024
Carol
United KingdomBreakfast could be better with fresh bread to slice and tea/coffee served at the table.
Great location, parking on site and dog friendly.
Stayed in April 2024
Reviewed: May 4, 2024
Stephen
United KingdomThere are no doors on the shower room - just had to make sure that the teenage children we were travelling with knew when we were having a shower to save their discomfort! Luckily, the toilet is separate, with a door.
Easy walking distance to centre of town but away from the main area in a quiet complex. Staff were extremely helpful and our requests were accommodated. The rooms were comfortable with tea and coffee making equipment. Our rooms were on the ground floor, close to the entrance, but we weren't disturbed by any noise. We managed to find parking easily on the upper level, without using the underground car park.
Stayed in April 2024
Reviewed: April 20, 2024
Suzanne
United KingdomThe pillows. Just awful! Went flat. We asked for more, which wasn't any problem as Christophe on reception brought them to us straight away. But even 3 was barely enough.
Great location. 5 mins from Adolphe Bridge, 10 mins from main square. Plenty of parking ( for a fee) Very quick WiFi. Friendly helpful staff on the reception. Large powerful shower. Fridge and kettle in the room so us Brits could make tea! Although bring your own mugs as there are only paper cups. Tasty food at the restaurant next door which was reasonably priced. Waiters were friendly and enjoyed a joke.
Stayed in April 2024
Reviewed: April 15, 2024
Oznc
NetherlandsPillows were too soft
Cozy room with a nice balcony
Stayed in April 2024
Reviewed: April 13, 2024
Vdh24
BelgiumThe gentleman at the reception was very kind and helpful. He gave us helpful information where to visit in the city. The room was clean and quiet with a bigger than average size. The paid parking at site makes it easier if you travel by your car.
Stayed in March 2024
Reviewed: April 8, 2024
Vita
Latvia1)The reception guy sent us to Park and Ride parking from which local bus N17 to city centre is not operating on Sundays! Prescious time lost. 2)We left the room 2 hours before check out time. Would be nice to offer your guests small extra parking time (you have even underground parking) at least till check in time when other guests can arrive.
Comfy bed, clean room
Stayed in April 2024
Reviewed: April 6, 2024
Wouter
BelgiumParking was not free, and was on the expensive side, but this is to be expected with this location
Great room, with a great location, with about a 5 minutes walk to the city centre
Stayed in April 2024
Ivry-sur-Seine, France
Ilfracombe, UK
Hawkshead, UK
Belz, France
Barcelona, Spain
Vejle, Denmark
Halle an der Saale, Germany
Alicante, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content