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  4. Reviews of Best Western Plus Grand Hotel Victor Hugo

Reviews of Best Western Plus Grand Hotel Victor Hugo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenue Victor Hugo, 3-5, Limpertsberg, 1750 Luxembourg, Luxembourg

#36 of 62 hotels in Luxembourg

Guests' Choice

Review Score

Based on 555 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted from a mobile device

    The desk lamp is not working.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    My No. 1 choice when having a night out @ the theater in Luxembourg
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s my third stay here. It could me more often as I book it every time I have a theater night with my husband ( we live in Metz but we appreciate more the cultural offer of Luxembourg city). I book it every time I can have a room at 180 euros a night. It’s a bit pricy ( and there is no breakfast included) but it’s our no. 1 option when the price allows it ! The receptionist is a darling . My husband was late so she helped me with a corset top! I recommend it !

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    Relax
    • Leisure trip
    • Solo traveler
    • Classic Single Room - Annex Building
    • Stayed 1 night
    • Submitted from a mobile device

    A bit old fashioned

    Good location, close to the theatre and public transport

    Stayed in March 2024

  • Reviewed: May 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted from a mobile device

    Good location. Friendly staff. Public Parking available close to hotel.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Classic Single Room - Annex Building
    • Stayed 1 night
    • Submitted from a mobile device

    Great

    Good central location

    Stayed in May 2024

  • Reviewed: May 5, 2024

    7.0
    Central location but rooms need modernisation
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All rooms of a whole floor are cleaned at the same time. All doors are open even though all personal belongings are still in the room. The cleaning time is between 11:00 am and 03:00 pm so you do not have access to your room each day during that time. The furniture of the room was very old and some things were broken. The AC had been fixed with tape on the ceiling which is located right above your head while sleeping.

    The room was very clean and the location is very good positioned. Tram and Bus stops are very close. The city centre is in reachable distance by food.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Floors were a bit cold

    Beds were nice

    Stayed in March 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 2 nights

    Wifi was not functional during our stay. We have asked twice for solutions but it could not be fixed.

    Good location and quiet room.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Good hotel in Luxembourg
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 3 nights

    Good location, well connected with bus and trams to the airport and to the centre (public transport is free as well). The centre can be reached walking as well and it's a very nice walk. The room was big, clean, comfortable. The bathroom was ok too, the bed was comfortable. I haven't tried the breakfast. There are a few restaurants and cafe' nearby, I liked the Japanese restaurant just on the opposite side of the road. I'd say that it's a good hotel, would recommend.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 3 nights
    • Submitted from a mobile device

    It would be nice if a disabled lift could be put in

    Good room, good position, great staff

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Classic Double Room - Annex Building
    • Stayed 1 night

    Room was facing the street and noisy in the morning

    Friendly welcome, clean room, good breakfast, close to city centre

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Incredible experience in Luxembourg
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All good. Nothing to improve.

    It is closed to the center. Breakfast was very good. It was clean and quiet.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice staff, central and quiet location, clean room.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted from a mobile device

    Very good location, friendly staff, clean and proper rooms.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I wish they had instructions on how to use the metal blinds, as they could be difficult to pull down.

    The staff were very friendly and helpful. The rooms were very clean and every morning they were efficient in resetting the room.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    As overall, if air condition issues are resolved, it’s perfect place to stay
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 3 nights
    • Submitted from a mobile device

    Room didn’t have air conditioning and was too hot although we managed somehow by keeping windows open. View of our room was blocked and didn’t have proper light during day

    It was clean and located 5mins Centre. Staff are very friendly and helpful. WiFi connection is very good. There are a lot of parks , restaurants and nature areas nearby hotel, nice bathroom facilities as well

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The location was perfect The staff was really friendly and the rooms were clean

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    A great value for the money
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    As many hotels these days, the room didn’t have an iron. It’s always a little frustrating to go to the reception and ask for one, however, it’s only a minor con.

    We had a great one night stay at Best Western Plus. The room had everything you would need for a comfortable stay. All the sightings are reachable by foot, the public transport stops are also near the hotel.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    A great place, only lacking soundproofing
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    I would have expected soundproofing, from this type of hotel. I was disappointed at how little this has been taken into account. You're basically at the mercy of your neighbours, which is generally fine, but of course it could be bad very easily. I had no problems at all during my stay, but I would hear anything going on in the rooms nearby.

    The hotel is great and is precisely what you would expect in terms of quality, apart from the soundproofing, which is non existent. Staff has been most helpful and friendly, and the location is superb, right in front of a public transport stop. The rooms facing the backyard are also very peaceful, and there's anything you'd need in the room. Pristine clean.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Classic Single Room - Annex Building
    • Stayed 1 night
    • Submitted from a mobile device

    Room hair dryer was broken and when it was raining at night you could hear the drops falling on something metallic probably.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    Comfortable stay in Luxemburg.
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted from a mobile device

    The room felt a little small but that is a question of taste.

    Nice staff, convenient location. Clean. Nice bathroom.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Sauna not on which was a shame took 2 hours to put on and get warm

    Nice room and bath

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    A nice 15 minute walk to the centre. Lovely staff and room was clean. I was able to check in early which was nice as I had such a early flight.

    Stayed in February 2024

  • Reviewed: March 19, 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    No food service at night

    Friendly staff, excellent location

    Stayed in March 2024

Showing 1 - 25

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