1 Anse Chastanet Road, P.O. Box 7000 Soufrière, Saint Lucia
#21 of 26 hotels in Soufrière
Guests' ChoiceBased on 25 hotel reviews
8.6Cleanliness
8.9
Comfort
9.4
Location
9.2
Facilities
9.0
Staff
8.6
Value for money
7.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 9, 2024
Sharon
United States of AmericaNeeded more room ventilation, one floor fan was frustrating, we had to move it all around the room. The ceiling fans were helpful, for the price of the location, they should upgrade the quality of their floor fans, there are so many better options.
location, the people, the snorkeling and the food were wonderful!
Stayed in May 2024
Reviewed: December 23, 2023
Amane
United States of AmericaIf we have to find negatives, a road to get to the resort is in a terrible condition. We heard that this is a way to make the beaches inaccessible to non guests (apparently, all beaches in St Lucia are public) and to keep resort guests trapped within the resort. Also, mosquitoes are nuisance.
Absolutely fantastic beaches and surroundings that make all sorts of water and land activities possible. We loved that the resort did not put any music on the beaches. Above all, the staff at the resort and scuba center were just amazing!!
Stayed in December 2023
Reviewed: December 19, 2023
Kristýna
SwitzerlandStaff at the beach bar can get tired if you order too much
Great food and location
Stayed in November 2023
Reviewed: November 26, 2023
Ian
United KingdomMore storage for clothes in the room would have been useful. The omission of a pool is obviously a part of the concept but we would have liked the choice of using one.
Food was good, the service was excellent. The staff were friendly, professional and efficient. They were proud of their resort and made us feel very welcome. The location was spectacular.
Stayed in November 2023
Reviewed: July 15, 2023
Joanne
United Kingdomfelt a little impersonal / over commercialised No effort made whatsoever if you are celebrating a special occasion - not even permitted to reserve a nice table due to the first come first serve policy( unless you pay ludicrous amounts for private dining / jade mountain upgrade) which means having to cut the day short to get to dinner by 7pm or risk turning up with no decent tables ( or even any table available on creole night which is shocking as management should be able to work out how many guests are staying and therefore how many tables required !) Excursions more expensive than other resorts Not enough storage in room
Stunning location, good food, variety of activities. Fact they kept non residents away from main beach area
Stayed in July 2023
Reviewed: November 24, 2022
Jacqueline
United KingdomExcellent food choices.
Stayed in November 2022
Reviewed: May 29, 2022
Wendy
United States of AmericaLots of stairs! It’s the only way to get the beautiful views though! would have liked a little more variety on the dinner menu.
Beautiful property! Amazing views! Staff was incredibly friendly and attentive.
Stayed in May 2022
Reviewed: May 14, 2022
Michael
United States of AmericaSome of the staff have an attitude problem. Major problem was transfer to Castries, expressly told management that I couldn't taking pounding in a small boat. Said no problem. Time for departure comes they have a small local taxi that pounds in the waves. You can use your emanation to figure how that went.
Food was very good, beach was wonderful may need water shoes for entry as small rocks bear shore. Dive shop on site. You definitely get a workout up and down all the stairs which is good.
Stayed in April 2022
Reviewed: October 24, 2021
Catherine
United KingdomFor us nothing.
Setting and tranquility. Individuality, Amazing staff who were always happy to help. We felt very safe which is important at the moment. Everything was well organised without being overly intrusive. Normally we like to travel independently wherever we are on holiday, but realising that it would probably not be possible at the moment we chose Anse Chastanet as we had visited before and knew it was somewhere we could happily spend a couple of weeks.
Stayed in October 2021
Reviewed: September 29, 2021
Lisa
United KingdomOur Deluxe hillside room (14B) overlooks the road, as the room is open on one side each morning around 7am we would be woken up by the shuttle bus and other guests walking and talking down to breakfast. Also, we got engaged on the trip and my fiancée arranged the perfect proposal through the resort, so they knew about it, but didn’t offer us a congratulatory glass of bubbly - you have to pay for everything yourself here! For comparison, we went up to Jade Mountain for my fiancees birthday dinner the night before and we’re showered with champagne on arrival, chocolates and dessert by our fabulous server (Ned)! Didn’t ruin the experience at all, but was noted.
Beach is amazing, best snorkelling in the carribean right off the beach. The water sports facilities are great and are included in your stay. Food is really good here too, a little pricey (as per the carribean). Staff are mostly really attentive and helpful. Our room was upgraded to a hillside Deluxe, which was amazing, I’d definitely book this type of room next time! There’s also a shuttle that runs upon request and will take you up and down the resort as the steps to the beach can be a little exhausting. The resort offers lots of excursions and trips - we did the sunset cruise on the SuziQ sailing boat and saw pilot whales. On our last night, we saw some baby turtles hatch on the beach and scramble towards the ocean! Overall, a truly memorable and special stay. We got engaged here so will absolutely be returning for anniversaries! ❤️
Stayed in September 2021
Reviewed: November 21, 2023
Paola
United KingdomAfter a heavy down pour raw sewage was dumped into the Bay Area turning the water visibly brown for the day. Some clearly was from the hotel, the owner should invest in proper waste disposal, the high prices in the resort should accommodate this. I will not be returning
Lovely location, nice beach and good quality food
Stayed in November 2023
Reviewed: November 12, 2023
Michael
United KingdomHotel needs a refurbishment Food not good
Not a lot
Stayed in November 2023
Reviewed: May 4, 2024
Melissa
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: December 10, 2023
Alexandra
RomaniaThere are no comments available for this review
Stayed in December 2023
Reviewed: November 13, 2023
Igor
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Reviewed: November 1, 2023
Andrew
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: May 9, 2023
Abraham
United KingdomThere are no comments available for this review
Stayed in March 2023
Reviewed: May 8, 2023
Randy
United States of AmericaThere are no comments available for this review
Stayed in May 2023
Reviewed: December 9, 2022
Owen
United KingdomThere are no comments available for this review
Stayed in December 2022
Reviewed: December 13, 2021
Maggie
United States of AmericaThere are no comments available for this review
Stayed in December 2021
Reviewed: October 18, 2021
Aleksandr
United KingdomThere are no comments available for this review
Stayed in September 2021
Reviewed: October 9, 2021
Mark
United KingdomThere are no comments available for this review
Stayed in September 2021
Reviewed: September 23, 2021
Megan
United States of AmericaThere are no comments available for this review
Stayed in September 2021
Reviewed: June 10, 2022
Catherine
United States of AmericaThere are no comments available for this review
Stayed in May 2022
Showing 1 - 25
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