Abylay Hana Prospekt 27/1, 050004 Almaty, Kazakhstan
#73 of 189 hotels in Almaty
Guests' ChoiceBased on 243 hotel reviews
8.3Cleanliness
8.5
Comfort
8.1
Location
9.1
Facilities
8.0
Staff
9.0
Value for money
8.6
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Mariam
MalaysiaPlease change the mattress cover
Time for check in and check out is flexicble
Stayed in May 2024
Reviewed: May 7, 2024
Mira
RussiaFriendly staff,they clean and change linen the room every 3 days… Highly recommended😊
Stayed in February 2024
Reviewed: May 5, 2024
Huda
MalaysiaRoom is small for 2 person.
Location is central!
Stayed in May 2024
Reviewed: April 30, 2024
Oscar
MalaysiaGood location,friendly staff
Stayed in April 2024
Reviewed: April 26, 2024
Azhar
MalaysiaWe arrived already dark. Difficult to find front door reception. Luckily a boy happily walk with us to show where the door is. It looks like a block of housing apartment. The signboard is in Russian. Should put that signboard in Booking so that we can know it is the entrance. Room so small for two person. No bottled drink. No water dispenser No kettle in room
Near to Train station Free wifi Friendly reception
Stayed in April 2024
Reviewed: April 25, 2024
Nicole
United States of AmericaThe shared shower has multiple stalls without curtains. Luckily I was the only one in my room and the only one taking a shower. I was able to lock the door but I am not sure if you can if there are other people staying. They charge you a small fee for luggage storage. No lockers in the rooms either.
Good location close to the train station and a short walk to the center of town. No kitchen available but there is a mini fridge in the room and a microwave in the lobby.
Stayed in April 2024
Reviewed: April 22, 2024
Siti
MalaysiaNo lift
Location superb, very near to Almaty Railway Station, very near to money changer, and there are many restaurant 24/7 operates near Tahar hotel
Stayed in April 2024
Reviewed: April 17, 2024
Mohamed
MalaysiaIts don’t have sign board in English. Without assisted by local people, I can’t spot this hotel.
Near to required facilities, such as transport, banking, restaurant, shopping and attraction places.
Stayed in April 2024
Reviewed: April 16, 2024
Lina
United Arab EmiratesClean. value for money
Stayed in April 2024
Reviewed: April 16, 2024
Yusuf
MalaysiaNo lift
Room 54 was better than our previous stay room 58
Stayed in April 2024
Reviewed: April 16, 2024
Yusuf
MalaysiaStaying for 3 nights and they dont accept full payment for 3 nights (need to pay everyday for whatsoever reason which is annoying because when we pay late we were treated as if we are trying to escape payment)…why cant they just accept the whole lump sum payment like other establishment?
Stayed in April 2024
Reviewed: April 12, 2024
Čeněk
Czech RepublicIt was terribly cold outside at night and the room was not exactly the warmest.
It's right next to the train station, that was amazing. So the metro was not far either. Accommodation is for 24 hours from check in and that is an absolutely amazing service. I would say that for the price it is the best hotel in Almaty that I have ever been to. The lady at the reception was great and even though she didn't speak English she was immediately ready with a translator. Overall, I would definitely recommend the stay.
Stayed in February 2024
Reviewed: April 3, 2024
Brian
AustraliaAll was good.
All was good. Located near Almaty2 train station & a metro station. Staff were friendly,helpful & efficient. Walk to city centre is enjoyable.
Stayed in April 2024
Reviewed: March 19, 2024
Roushan
IndiaClose to the market and Railway Station
Stayed in March 2024
Reviewed: March 14, 2024
Polina
KazakhstanCheap and good. Very clean.
Stayed in March 2024
Reviewed: March 4, 2024
Irish
United Arab EmiratesThe staff are very accommodating and friendly. The location of the hotel is accessible and near to metro stations, bus stations, restaurants and groceries.
Stayed in February 2024
Reviewed: March 4, 2024
Hiromitsu
Japancomfortable bed; friendly staff, easy access from the airport; good value
Stayed in March 2024
Reviewed: February 29, 2024
Pearl
United Arab EmiratesNo toiletries and wifi is so poor
It’s very nice hotel. Near to restaurants and easy to access
Stayed in February 2024
Reviewed: February 23, 2024
Indranil
IndiaFront office staff except Natasha
Location was awesome but except Natasha no front dest staff can speak and understand English Owner of the property very helpful and book group trip to Charion
Stayed in February 2024
Reviewed: February 18, 2024
Nikhilesh
IndiaHotel should provide with basic toiletries like soap etc. Rooms should be have hot water kettle. Hotel had it but at the common kitchen and not in the room. Room was cleaned only once in 3 days. Should be cleaned atleast once in 2 days. We were there for almost 7 days but our room was cleaned only once.
Location of the property was good. The reception people were very helpful with all sort of queries.
Stayed in February 2024
Reviewed: February 12, 2024
Engi̇n
TurkeyBed could be more comfortable Due to personel didnt know english I have lived some comminication problems with them There was a bit noice becouse of constraction in hotel Hotel's name wasnt noticable and there wasnt english name of hotel so I didnt sure if I reached the right place.
İt meet my basic expectations. I didnt live a big problem. Everythings was ok. The room heating, furniture and cleanness was enough for me. Paying with either cash or by credit card was good. Location was quite central I usually walked to some main places. Thanks for everything
Stayed in February 2024
Reviewed: February 12, 2024
Beniamin
PolandThe room could be refreshed - there were stains on the walls and the bed was not quite as comfortable. Another downside was that storage of luggage after checkout required additional payment
The hotel is located quite conveniently in the city centre, close to bus lines and the metro. The room was clean, sufficiently spacious and the required amenities were provided (towel, soap). There was also fridge
Stayed in February 2024
Reviewed: January 20, 2024
Arumugam
IndiaThey should have offered free water, glass, kettle and tea coffee bags
The location, cleanliness, value for money and staff. There are many good restaurants, convenient stores, currency exchanges nearby. The bus stop is very close to the hotel.
Stayed in January 2024
Reviewed: January 1, 2024
Maria
NorwayIt was nice and quiet, close to a supermarket and not too far from the city center.
Stayed in December 2023
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