Everything is out of our expectation at this price. Staff are always carrying a warm smile and very helpful. One day carpark fee is for full 24 hours, ie check-in at 5 pm, can collect the car before 5 pm next day without additional charge.

Stayed in April 2024

the rooms where a little bit old, lack of english speaking personal.

nice central area, really close to everything important, only really walked. The staff helped us organise a taxi to the Ferry Port despite the language barrier. we got a 300¥ refund because we didn’t use the room cleaning service! which was nice

Stayed in April 2024

Lack of English speaking personal

Bed, pillows, restaurants

Stayed in November 2023

Facilities were a bit outdated.

Location was good and the staff is very nice

Stayed in December 2023

The hotel is old

the price

Stayed in November 2023

Nice business hotel delivered what you would expect from one and did so very well.

Stayed in December 2023

Nothing

Very clever use of a small space. Bed was big enough for two persons.

Stayed in October 2023

Bathroom had a muskey smell until I ran the water. Keep in mind most don't shower in the room, but in the baths, so the use of the shower in the room may not be so frequent. Rooms appear dated, but were clean. 運転免許証 was photocopied at check in.

Hotel is centrally located and easy to get to. The hotel and room appear dated but the bed and linens appeared well kept. Good value for the price for a night or two. You are given ¥300 refund for each day you don't requiring room cleaning (and saving resources) which is a great idea. The bath was clean and relaxing. Microwave is provided to heat up bento. I'd stay here again.

Stayed in October 2023

There was only one staff when we checked in and you have to get a number to be attended when called. There should have been at least 2 staffs to speed up the process of checking in.

Very convenient location. From Matsuyama Airport, there is a limousine bus and when you get off at Okaido Bus stop, just a 5 min. walking distance to the Hotel.

Stayed in October 2023

The breakfast was just ok

The location was great, the staff friendly and an on-site onsen

Stayed in October 2023

drink machine was not so tasty

sauna and bath. massage chair

Stayed in September 2023

The room had some hair in the shower

The room size was okay

Stayed in September 2023

Nothing in particular

Very convenient location. Lots of shops and restaurants nearby. Smooth checkin and checkout. Great value for money.

Stayed in August 2023

A little noisy from the street but ok

Onsen is great Lots of amenities Sustainability awareness Free coffee Location is great

Stayed in July 2023

I had to take the tram from the JR Train Station to the hotel. However hotel is situated right in the middle of the shopping street and Don Quijote was just opposite the hotel.

Stayed in May 2023

I had to leave. You can't use the onsen if you have a tattoo. The room was a little small, but that seems to be common for the price in Japan.

Bonus was getting money back because I didn't want them to clean my room and they didn't, so they gave me money back for not cleaning my room. A first. Free drinks in the check in area and help yourself to free amenities including more tea/coffee. Free washing machine.

Stayed in April 2023

Very nice public Bath on the top floor

Stayed in April 2023

This is basically a salaryman’s hotel. The whole operation is geared towards this demographic. The staff don’t speak English and were hard to communicate with although they did try. Even with translation programs I could not explain that I wanted to find a vegetarian or a fish restaurant. Eventually another guest stepped in and helped. I would not recommend this hotel to a foreigner.

It was reasonably comfortable but not luxurious.

Stayed in January 2023

convenient parking for motorcycle

Stayed in December 2022

Nothing.

Location, exceptional service and clean hotel

Stayed in March 2024

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EVERYTHING WAS PERFECT 😍🫶🏻 The staff was insanely nice and helpful, the housekeeping staff were also doing an awesome job every day. The room was equipped with everything you needed, and you got a bottle of water every day 😍 If you don't need your room cleaned every day, you get a payback at the end of your stay. I mostly enjoyed the hotel intern Onsen for both male and female 🧖‍♀️ The hotel is also equipped with vending machines, but also offers free coffee and refreshments in their beautifully designed lobby! Since the hotel is right next to Okaido Shopping Street, you're quick at Matsuyama Castle, Dogo Onsen and also the City Station. I enjoyed my stay to the fullest! 🥰🙏🏻✨️ 100% PERFECT! You'll see me again 😋🌻

Stayed in March 2024

It might be often noisy during the night due to city centre and night life

Great service! Everyone so nice and polite. Good breakfasts. Great location. Overall I left satisfied with staying Check in Matsuyama.

Stayed in January 2024

Claustrophobic guest room; with bed against the wall, there was no space for one of those sleeping to get out without disturbing the other.

#1 is price. #2, its location 3 blocks from the Okaido tram stop. #3, the excellent Wi-Fi (included in the room price).

Stayed in December 2023

Clean, quiet and nice staff. The breakfast was also delicious

Stayed in July 2023