790-0003 Ehime, Matsuyama, Sanbancho 2-7-3, Japan
#32 of 49 hotels in Matsuyama
Guests' ChoiceBased on 57 hotel reviews
7.7Cleanliness
8.0
Comfort
7.9
Location
7.7
Facilities
7.9
Staff
8.4
Value for money
8.3
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 25, 2024
Siu
Hong KongEverything is out of our expectation at this price. Staff are always carrying a warm smile and very helpful. One day carpark fee is for full 24 hours, ie check-in at 5 pm, can collect the car before 5 pm next day without additional charge.
Stayed in April 2024
Reviewed: April 25, 2024
Lexis
Australiathe rooms where a little bit old, lack of english speaking personal.
nice central area, really close to everything important, only really walked. The staff helped us organise a taxi to the Ferry Port despite the language barrier. we got a 300¥ refund because we didn’t use the room cleaning service! which was nice
Stayed in April 2024
Reviewed: January 29, 2024
Vitalibela
NorwayLack of English speaking personal
Bed, pillows, restaurants
Stayed in November 2023
Reviewed: December 31, 2023
Yuan
NetherlandsFacilities were a bit outdated.
Location was good and the staff is very nice
Stayed in December 2023
Reviewed: December 24, 2023
Maxime
GermanyParking was not the easiest. You can only use some parkings around on the streets around the hotel, 700yen per day
Great location, cheap and comfy hotel, with konbini accessible directly from the reception
Stayed in November 2023
Reviewed: December 18, 2023
Norman
JapanThe hotel is old
the price
Stayed in November 2023
Reviewed: December 9, 2023
Tomasz
PolandNice business hotel delivered what you would expect from one and did so very well.
Stayed in December 2023
Reviewed: November 6, 2023
Malu
NetherlandsNothing
Very clever use of a small space. Bed was big enough for two persons.
Stayed in October 2023
Reviewed: October 27, 2023
Andrew
JapanBathroom had a muskey smell until I ran the water. Keep in mind most don't shower in the room, but in the baths, so the use of the shower in the room may not be so frequent. Rooms appear dated, but were clean. 運転免許証 was photocopied at check in.
Hotel is centrally located and easy to get to. The hotel and room appear dated but the bed and linens appeared well kept. Good value for the price for a night or two. You are given ¥300 refund for each day you don't requiring room cleaning (and saving resources) which is a great idea. The bath was clean and relaxing. Microwave is provided to heat up bento. I'd stay here again.
Stayed in October 2023
Reviewed: October 23, 2023
Cristilyn
JapanThere was only one staff when we checked in and you have to get a number to be attended when called. There should have been at least 2 staffs to speed up the process of checking in.
Very convenient location. From Matsuyama Airport, there is a limousine bus and when you get off at Okaido Bus stop, just a 5 min. walking distance to the Hotel.
Stayed in October 2023
Reviewed: October 4, 2023
Cherie
United States of AmericaThe breakfast was just ok
The location was great, the staff friendly and an on-site onsen
Stayed in October 2023
Reviewed: October 2, 2023
Jeff
Japandrink machine was not so tasty
sauna and bath. massage chair
Stayed in September 2023
Reviewed: September 10, 2023
Friday
JapanThe room had some hair in the shower
The room size was okay
Stayed in September 2023
Reviewed: August 26, 2023
Cristilyn
JapanNothing in particular
Very convenient location. Lots of shops and restaurants nearby. Smooth checkin and checkout. Great value for money.
Stayed in August 2023
Reviewed: July 4, 2023
Wan-yu
Hong KongA little noisy from the street but ok
Onsen is great Lots of amenities Sustainability awareness Free coffee Location is great
Stayed in July 2023
Reviewed: May 27, 2023
Tee
MalaysiaI had to take the tram from the JR Train Station to the hotel. However hotel is situated right in the middle of the shopping street and Don Quijote was just opposite the hotel.
Stayed in May 2023
Reviewed: May 4, 2023
Darren
AustraliaI had to leave. You can't use the onsen if you have a tattoo. The room was a little small, but that seems to be common for the price in Japan.
Bonus was getting money back because I didn't want them to clean my room and they didn't, so they gave me money back for not cleaning my room. A first. Free drinks in the check in area and help yourself to free amenities including more tea/coffee. Free washing machine.
Stayed in April 2023
Reviewed: April 12, 2023
Michael
SwitzerlandVery nice public Bath on the top floor
Stayed in April 2023
Reviewed: January 28, 2023
Martin
United States of AmericaThis is basically a salaryman’s hotel. The whole operation is geared towards this demographic. The staff don’t speak English and were hard to communicate with although they did try. Even with translation programs I could not explain that I wanted to find a vegetarian or a fish restaurant. Eventually another guest stepped in and helped. I would not recommend this hotel to a foreigner.
It was reasonably comfortable but not luxurious.
Stayed in January 2023
Reviewed: January 4, 2023
Warren
Australiaconvenient parking for motorcycle
Stayed in December 2022
Reviewed: June 1, 2024
Sofía
ChileThe public bathroom was so relaxing. Clean and good view.
For a friend.
Stayed in May 2024
Reviewed: April 1, 2024
David
AustraliaNothing.
Location, exceptional service and clean hotel
Stayed in March 2024
Reviewed: March 27, 2024
Stefanie
Germany-------
EVERYTHING WAS PERFECT 😍🫶🏻 The staff was insanely nice and helpful, the housekeeping staff were also doing an awesome job every day. The room was equipped with everything you needed, and you got a bottle of water every day 😍 If you don't need your room cleaned every day, you get a payback at the end of your stay. I mostly enjoyed the hotel intern Onsen for both male and female 🧖♀️ The hotel is also equipped with vending machines, but also offers free coffee and refreshments in their beautifully designed lobby! Since the hotel is right next to Okaido Shopping Street, you're quick at Matsuyama Castle, Dogo Onsen and also the City Station. I enjoyed my stay to the fullest! 🥰🙏🏻✨️ 100% PERFECT! You'll see me again 😋🌻
Stayed in March 2024
Reviewed: January 5, 2024
Kei
UkraineIt might be often noisy during the night due to city centre and night life
Great service! Everyone so nice and polite. Good breakfasts. Great location. Overall I left satisfied with staying Check in Matsuyama.
Stayed in January 2024
Showing 1 - 25
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