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  5. Reviews of Sotetsu Fresa Inn Tokyo-Kyobashi

Reviews of Sotetsu Fresa Inn Tokyo-Kyobashi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

104-0031 Tokyo-to, Chuo-ku Kyobashi 2-11-1, Japan

#790 of 1,383 hotels in Tokyo

Guests' Choice

Review Score

Based on 1035 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    8.4

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Showing 1 - 25

  • Reviewed: June 7, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Premium Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Big twin room located near Tokyo station

    Stayed in May 2024

  • Reviewed: June 7, 2024

    7.0
    Convenient location but room was tiny
    • Leisure trip
    • Couple
    • Economy Double Room with Small Double Bed with Shower Booth - Non - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was shockingly small, even by Japanese standards.

    The breakfast and staff were both excellent.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    8.0
    Excellent location, comfortable
    • Business trip
    • Solo traveler
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 7 nights

    Few breakfast options, which were the same everyday. No options of Western type of breakfast, only Japanese breakfast. People working on the front desk were very attentive, but spoke very little English (if any English at all). The room was very small, but I guess this is standard for hotels in Tokyo.

    The room was very nice despite being small. Location was very good, close to subway stations and commercial centers. It is a good option for someone who is going to a conference in the Tokyo International Forum, since it is just a 10-15 min. walk.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    9.0
    Great budget friendly hotel within a good location for all city sightseeing
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Room temperature Hard to maintain an even temperature Noise with window open. Smell of toilet now and then

    Location to local stations, On site facilities Excellent hot water

    Stayed in June 2024

  • Reviewed: June 3, 2024

    8.0
    Hotel at a fair price
    • Leisure trip
    • Group
    • Premium Twin Room - Non-Smoking
    • Stayed 5 nights

    The hotel is located in a quiet area, close to the train station and two metro stations. The premium twin room I had was large, clean and comfortable. For a cost of 460 euros, for 5 nights, I think it was a good choice, which I would repeat if I arrived in Tokyo again

    Stayed in May 2024

  • Reviewed: May 31, 2024

    9.0
    Enjoyed our stay
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    We paid for the laundry and used it but it didn’t have soap in it so our clothes remained dirty. Informed the staff about the issue. It seems the soap refill was over. Minor issue though

    Fantastic location. Close to a variety of metro stations on different lines. Very easy to commute. Taxis also easily available and affordable for short distances. 711 was close by. Two of them infact were very close. Nice supply of toiletries at the reception to pick what we wanted. Went beyond just the basics.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Wonderful service. Close to train stations and convenience stores. The breakfast restaurant is very cozy and they serve
    • Leisure trip
    • Couple
    • Economy Double Room with Small Double Bed with Shower Booth - Non - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    They were flexible. We realized that the room we booked was too small and they accommodated us in a bigger room for a fee

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Good location, good size room for 2 people.
    • Leisure trip
    • Couple
    • Open-Air Passage Double Room - Non-Smoking
    • Stayed 4 nights

    Twin room - spacious compared to some other hotels in Japan. Very clean, good location to two Metro stations.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff does not speak English but was friendly and with use of translations aid

    Stayed in April 2024

  • Reviewed: May 26, 2024

    8.0
    Business and Tourist - Good choice hotel
    • Business trip
    • Solo traveler
    • Double Room with Small Double Bed - Smoking
    • Stayed 3 nights

    Cleanness the room is rather poor than before. Many touriest /guest comes I know but for Japanese Trourist, Guest. Cleanness more better before. We mind Tokojirami so should be clean more for next guest.

    Location and quickness of check in / out. Staffer can speak English very well so good for foreigner.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Premium Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Location is not too far from tokyo station, within max 10 min walk. Room is clean and comfortable.

    Stayed in April 2024

  • Reviewed: May 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient location to Tokyo station

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    As expected
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room is as expected. Not too big or too small for us. Location is great since we have to catch an early train in the next morning. Plenty of restaurants around the hotel. Nothing to complain about.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Having now stayed in 3 Sotetsu Fresa Inns, they have all been modern, well-appointed and good value.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights

    Although small, the room was modern and well-appointed and handy to the main train station. The hotel chain seems to be good value for money.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    Convenient location
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are small, but this is common in Tokyo, so it's not unexpected.

    Location is convenient to Tokyo Station.Rooms are well equipped and comfortable.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Overall, the hotel was good, and good value for money
    • Leisure trip
    • Group
    • Premium Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The size of rooms Size was smaller than expected, very limited space to accommodate luggage and move aroind

    Location was great Staff were excellent Cleanliness was very good

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Smoking
    • Stayed 4 nights

    no shelf space in toilet

    easy walk to tokyo station. nice people.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    It was a nice stay.
    • Leisure trip
    • Travelers with friends
    • Economy Double Room with Small Double Bed with Shower Booth - Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The room was very small and it gets too crowded with our luggages. But still okay as we are always out during day time. We also didn’t like the breakfast. It doesn’t change, same menu everyday. We just get our coffee and eat outside.

    The location was perfect. Very near to the train station. 1-2mins walk. This was our second hotel. A little bit quiet as it is an executive business area.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was very small but that is normal for Tokyo

    Loved the convenient location, comfy bed, great amenities

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premium Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and nice staff good room size big twin room

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Small and noisy

    Near center

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Economy Double Room with Small Double Bed with Shower Booth - Non - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room is very small but perfect for a one night stay. I would not recommend for a long stay, other than the location.

    Easy check-in process. Location is near Tokyo station.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Economy Double Room with Small Double Bed with Shower Booth - Non - Smoking
    • Stayed 1 night

    Rust-free water. Important information for people with metal allergies.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Overall, it was an enjoyable stay but can be improved.
    • Leisure trip
    • Solo traveler
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I misunderstood the meal voucher (breakfast); the staff at that time did not adequately explain that you can only buy the voucher on the day you use it.

    I stayed in a Twin Sharing room, which was quite spacious and well-furnished. The lobby is small but has a warm ambiance. The hotel is a 7 to 10-minute walk from Tokyo Station (Yaesu exit). There’s some construction along the way, which makes it a bit challenging to get to the hotel quickly. Staff are nice and patient.

    Stayed in May 2024

Showing 1 - 25

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