530-0005 Osaka Prefecture, Osaka, 5-3-68 Nakanoshima, Kita-Ku, Japan
#285 of 689 hotels in Osaka
Guests' ChoiceBased on 762 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
7.8
Facilities
8.3
Staff
8.9
Value for money
8.3
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Denisa
United KingdomThe hotel room even though it was beautiful, the air conditioning didn’t really work properly, it made a lot of noise and the room was very hot/humid most of the time. The charge for the gym is not included and it has an exorbitant cost for 1 day use at £33. It also opens at 10am which is an inconvenience if you want to finish your workout before breakfast.
Beautiful rooms (we stayed in the newly renovated ones) and a super grandious hotel. Good location in a nice neighbourhood, located close to a few metro stations. Hotel is impecable, very clean, it’s a huge property with shops and many restaurants, but it does feel like it had its glory days in a different era, it’s not a modern hotel. The bed was very comfortable and the staff is very attentive.
Stayed in May 2024
Reviewed: May 31, 2024
Gary
United States of Americagood
Stayed in May 2024
Reviewed: May 24, 2024
Calvo
GuamFar walk to the bus stop.
Beautiful lobby and rooms
Stayed in May 2024
Reviewed: May 15, 2024
Ian
AustraliaRooms were dated and very small.
The staff were amazing.
Stayed in May 2024
Reviewed: May 14, 2024
Ronnie
United States of AmericaBooking com should indicate that the swimming pool comes with an extra cost. Also, nearest train station isn't on main lines so transportation isn't too easy.
Stayed in May 2024
Reviewed: May 11, 2024
Kyle
United States of Americadid not like the fact that they charged $50 to use the gym and swimming pool. Rooms were small as is typical for Japan
it was right next door to the Osaka convention center. the breakfast Buffet was excellent, and the price was reasonable.
Stayed in May 2024
Reviewed: May 10, 2024
Petra
Czech Republicbig room with great view, big bathtub with whirpool in the room!!!, location near to the subway, next to the Toyota car rent, very good breakfest buffet
Stayed in April 2024
Reviewed: April 27, 2024
Yi
SingaporeThe cost of staying in this hotel is a bit expensive, nothing interesting near the hotel.
I love the free shuttle bus service provided that goes to and fro to Osaka Station. The location of the hotel was good, there's train station near the hotel and also at Basement 2 as well. Super convenient to travel but nothing much near the hotel. Overall, it was great! I may book and stay at this hotel in future.
Stayed in March 2024
Reviewed: April 26, 2024
Victoria
AustraliaThe A La Carte dinner experience in the Remone restaurant was average.
The buffet Breakfast in the Remone restaurant was amazing. Fabulous selection. Staff were very friendly and helpful. Especially the concierge who helped with specific shopping requests, even ringing the store for us to enquire in Japanese. Very convenient have 7/11 in the hotel for snacks and drinks. The shuttle bus service to Osaka Station was an essential part of the whole experience- it made getting around very easy.
Stayed in April 2024
Reviewed: April 26, 2024
Sanjiv
IndiaThe reception hall was cold
Everything was fine
Stayed in April 2024
Reviewed: April 25, 2024
Martin
United KingdomCharges for using the pool and gym were very high.
Stayed in April 2024
Reviewed: April 24, 2024
Colin
United KingdomRooms might be slightly dated nowadays, the bathrooms could probably do with a refurbish but still nice! Be aware swimming pool does require swim cap but the pool does sell them as well.
Lovely rooms, a convenience store underground next to the hotel, fantastic shuttle bus to Osaka station.
Stayed in April 2024
Reviewed: April 19, 2024
Anthony
AustraliaWhen I have to pay to use the gym, and it's expensive. This is my first experience with a hotel charging their clients/customers for gym usage.
Room is smaller. Location is very good. The best part is the hotel has their own shuttle bus to take you to & from city proper.
Stayed in March 2024
Reviewed: April 17, 2024
Nick
New ZealandThe food was excellent but it didn't seem like they had many cheaper and easier options available. Whilst having a train downstairs it does not run as often as other subway trains in Japan so a little more planning went into our days, it's good they have a transfer bus to the JR Station but it would be nice if it stopped at the closest one 1km away also, Fukishima. Finally we were quite excited that it had a pool but finding out that it's not included in our stay and would cost each of us over 3000 yen each to use really put us off.
Great room sizes and excellent facilities, loved having a train station in the basement and different bars and restaurants to choose from inside. The room was extremely well priced in comparison to other similar hotels around Japan. Tiny bit dated overall but they are renovating so should be premium in the future and everything was still nice clean and tidy regardless.
Stayed in April 2024
Reviewed: April 17, 2024
Lu
MalaysiaThe food options and selection are limited
The room and bus shuttle to osaka station are great
Stayed in April 2024
Reviewed: April 16, 2024
Jonathan
SingaporeThe location is not particularly good, but this is offset by the amazing shuttle busses.
Very extravagant given the price. The shuttle bus is the biggest plus.
Stayed in April 2024
Reviewed: April 15, 2024
Christos
NetherlandsThank you very much for everything!
Stayed in April 2024
Reviewed: April 14, 2024
Léane
JapanThe hotel is old and you can see it. They are doing renovations so it might be better once they are done, but it's not expected to be finished until march 2025. The rooms are small.
It's inexpensive, the staff speaks good english and are helpful.
Stayed in April 2024
Reviewed: April 12, 2024
Rheeders
South AfricaNice hotel, room nice view of the river. Staff very nice. Shuttle bus service to Osaka station, very convenient.
Stayed in April 2024
Reviewed: April 9, 2024
Ruth
United Arab EmiratesAmazing bellhop / concierge staff
Stayed in April 2024
Reviewed: April 9, 2024
Fabiana
United KingdomEasy to hear noises from other rooms
Nice hotel clean and staff very nice
Stayed in April 2024
Reviewed: April 2, 2024
Marie
AustraliaThe hallway smelt very strongly of smoke. The room next door to us had a very noisy family who were still jumping around the room and yelling well after 11pm.
The breakfast was excellent and the toiletries provided were lovely. The room was spacious and comfortable. The free shuttle bus to Osaka Train station was greatly appreciated and the staff were very helpful, polite and friendly.
Stayed in April 2024
Reviewed: March 31, 2024
Eoghan
IrelandBreakfast wasn’t great, felt of a poor quality for what you pay. It is a bit of a walk to busier areas as there’s not much nearby. The interaction at the pool area was strange, I understand local onsen having tattoo policy but an international hotel for foreigners should not, especially for the price you pay (I have four very small tattoos, nothing excessive).
Wonderful room, really spacious and clean. Great view of the city. Very friendly staff. Very comfy bed. Hotel is big with lots of offers for shops etc.
Stayed in March 2024
Reviewed: March 27, 2024
Nikhilesh
AustraliaThe hotel is amazing with great staff. Breakfast was fabulous. The hotel offers a free shuttle buses to and from Osaka station every 15 minutes. Hotel has great restaurants and bars for a quick bite, dinner and cocktails.
Stayed in March 2024
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