110-0005 Tokyo-to, Taito-ku Ueno 7-14-4, Japan
#80 of 1,386 hotels in Tokyo
Guests' ChoiceBased on 401 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
8.4
Facilities
9.2
Staff
9.5
Value for money
8.8
Free Wifi
9.0
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End of dialog contentReviewed: June 11, 2024
Jenhua
TaiwanNo
Every things
Stayed in May 2024
Reviewed: June 7, 2024
Heather
United States of AmericaThis stay was phenomenal. The rooms had a lot of space, the beds, bathroom and kitchen were all great. Plus this hotel is extremely close to the UENO station which makes it a good hub for traveling around the country by train. I would stay here again.
Stayed in June 2024
Reviewed: May 31, 2024
Katrin
SwitzerlandA bit of a walk (10 Minutes) from the station.
Very convenient for a family with two kids. Spacious room for Japan. From Ueno station well connected to anywhere in Tokyo. Nice coffee next door.
Stayed in May 2024
Reviewed: May 26, 2024
Ben
AustraliaNo windows to allow natural light. Couldn’t tell if it was day or night. That is ok but the price is premium so expected an unobstructed windows at least.
Clean and good location
Stayed in May 2024
Reviewed: May 20, 2024
Hei
Hong Kongnothing
The room is spacious and clean. Ideal for group travel!
Stayed in April 2024
Reviewed: May 19, 2024
Kris
AustraliaThe chairs for the table in the room are in need of replacement, the springs in the cushions couldn’t handle us sitting on them.
Nice fluffy towels which were changed everyday. Enough room for suitcases. Location is perfect for getting around Tokyo being so close to ueno station and the yamanote line.
Stayed in May 2024
Reviewed: May 16, 2024
Kimjoy
United States of AmericaCan hear some noise, especially trains, passing by sometimes. The walls may have been a little thin. I could hear my neighbors' kids when they were crying at midnight.
It is very close to ueno park and ueno. Plenty of restaurants and stores nearby. Close to ichiran which is open very late. Staff was friendly and helpful. They recommended a good luggage service to send our luggage to the airport. Had a good washer and dryer facility. Overall, it is a good place to stay if you plan to be in tokyo for a week long.
Stayed in March 2024
Reviewed: May 10, 2024
Yael
SwitzerlandThe room doesn't have proper closets
Big rooms, good location
Stayed in April 2024
Reviewed: May 8, 2024
Mcdonald
United States of AmericaAmazing room for a family! Excellent location! Staff was excellent, very friendly and very helpful!
Stayed in April 2024
Reviewed: April 25, 2024
Chiayun
TaiwanThe location is a little bit far from the JR/metro. But it is close to the park.
The service is great and the room is very clean and comfortable.
Stayed in April 2024
Reviewed: April 23, 2024
Hoi
AustraliaThe walk to Ueno Station was a little further than expected. especially with younger kids.
Spacious room for family of 2 adults and 2 children. Room was clean. Comfy beds. The kitchen was well equipped. Staff was friendly and helpful. Luggage with small fee.
Stayed in April 2024
Reviewed: April 23, 2024
Katrina
AustraliaLacking hanging hooks and rails for bath towels and general travel items
Location, room size , staff, facilities
Stayed in April 2024
Reviewed: April 19, 2024
Lauren
AustraliaWas a bit of a walk with a 5 year old
The size of the property was perfect for the family
Stayed in February 2024
Reviewed: April 15, 2024
Waratchaya
ThailandFar away from station, restaurant.
Good for family to stay in the same room with suitable size of beds for 2 adults and 2 kids. My son liked a kitchen very much.
Stayed in April 2024
Reviewed: April 14, 2024
Martin
AustraliaNil
Great base to explore the surrounding area. Accessible, super clean and helpful staff
Stayed in March 2024
Reviewed: April 10, 2024
Derek
SingaporeThe sockets malfunction reducing to only 2 sockets to use and was not able to be repaired during our trip.
Room is spacious for a family of 5 with a toddler.
Stayed in April 2024
Reviewed: April 7, 2024
Kim
United KingdomReally central location to Ueno Park and really nice hotel.
Stayed in April 2024
Reviewed: April 5, 2024
Tiffany
United States of AmericaThere needs to be more guides on how to get places in town, maybe a library with travel books. I thought the price was too high for what it offered compared to other accommodations in Japan.
Room was comfortable. Kitchen had everything we needed. Staff accommodating though not as friendly or as helpful as some places (some of the staff were excellent, others only ok).
Stayed in March 2024
Reviewed: April 4, 2024
Janelle
United States of Americathe location was good but a little bit more closer to the station would be better
we loved how spacious it was for our family of 4 and the kids enjoyed having their own space with the bunk beds.
Stayed in March 2024
Reviewed: April 1, 2024
Jessica
United KingdomStaff were really friendly and helpful, location is convenient and our family room was very comfortable.
Stayed in March 2024
Reviewed: March 30, 2024
Stacey
AustraliaPrice was a bit expensive
Projector was fun to use at night, particularly as this was at the end of our stay & we were needing to chill. Helpful staff, assisted in downloading tickets that had been sent in Japanese.
Stayed in March 2024
Reviewed: March 30, 2024
Stacey
AustraliaDryers took a long time to dry clothes
For fee we could store our luggage here, while at TDR. Clean, good size, family friendly.
Stayed in March 2024
Reviewed: March 26, 2024
Alessandro
SpainPerfect for a family of 4 people with 2 kids. Rooms are very spacious. Beds are comfortable. Excellent location close to Ueno station connecting to all main places.
Stayed in March 2024
Reviewed: March 22, 2024
Nicole
AustraliaLocation was perfect to access transport. The size of the apartment was suitable for 4 people.
Stayed in March 2024
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