530-0001 Osaka Prefecture, Osaka, Kita-ku Umeda 3-1-1, Japan
#237 of 694 hotels in Osaka
Guests' ChoiceBased on 1376 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
8.9
Value for money
8.1
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 16, 2024
Poon
SingaporeThe breakfast spread was the same for all the 4 days that we ate there.
The hotel location was excellent, as it was right above the railway transport hub below.
Stayed in June 2024
Reviewed: June 15, 2024
Aileen
United States of AmericaRoom was small
Convenient to catch trains
Stayed in May 2024
Reviewed: June 15, 2024
Fook
SingaporeNothing much
Situated at Osaka train station, walking distance to Omeda station and many shops and eateries in the vicinity.
Stayed in June 2024
Reviewed: June 13, 2024
Sau
Hong KongOk
Next to station
Stayed in May 2024
Reviewed: June 13, 2024
Anuradee
United States of AmericaNone
Location is absolutely great, clean hotel and worth the money
Stayed in June 2024
Reviewed: June 12, 2024
Paul
AustraliaHard to find, not enough signage when entering via the train station
Friendly staff. Very convenient for transport. Housekeeping always did a fantastic job.
Stayed in June 2024
Reviewed: June 10, 2024
Tak
Hong KongI booked for a bigger room, but was given a smaller room. It is a bit crammed for two persons with suitcase.
Location is very convenient with all the stations and taxi stand around it, and the Kansai Airport limousine bus station is just across the road.
Stayed in May 2024
Reviewed: June 9, 2024
Veronica
SingaporeThere is no coin operated washing machines.
The hotel is right above the Osaka Station. Good location and near shopping/eating areas.
Stayed in May 2024
Reviewed: June 5, 2024
Somchai
ThailandWiFi sometimes doesn't work.
Good location, breakfast has many choices.
Stayed in May 2024
Reviewed: June 1, 2024
Wayne
AustraliaThere was no safety deposit box in our room
A really great location. Plenty of shopping areas and restaurants
Stayed in June 2024
Reviewed: May 31, 2024
Nigel
IndiaLocation location location. Directly connected to Osaka station so could go around the city as well as trips to kyoto, nara etc. loved that in addition to sleepwear for adults they would keep japanese sleepwear for the kids too
Stayed in May 2024
Reviewed: May 31, 2024
Ron
AustraliaGreate location adjacent to JR Osaka station with shops and restaurants nearby. Room was on the larger size for a Japanese hotel.
Stayed in May 2024
Reviewed: May 29, 2024
Jacqueline
Hong KongFurniture layout - not necessary to have large table, long sofa and couple chairs packed in the small room, there's no space to put our stuff or walk around.
Good location (right above Umeda Station). Surrounded by multiple shopping malls and restaurants.
Stayed in April 2024
Reviewed: May 24, 2024
Dt
MalaysiaI had an encounter with one of the cleaners. I was asking his assistance with the garbage as we didn't have our room cleaned earlier that day. He was surprisingly rude in grabbing the garbage from my hands. His face was unpleasant maybe due to a other guest behaviour.
The location is excellent as the train station is right below the hotel. Also, shopping centers are nearby.
Stayed in April 2024
Reviewed: May 23, 2024
Deb
AustraliaLocation and facilities were great.
Stayed in April 2024
Reviewed: May 23, 2024
Sau
Hong KongAfter take the haruka from airport, a bit difficult to find the nearly station exit , hotel should give the proper suggestion direction to us.
Near the station
Stayed in May 2024
Reviewed: May 22, 2024
Ashwathy
Australiait was good..expensive but was really nice.
The location is right inside the station
Stayed in April 2024
Reviewed: May 21, 2024
Leong
Singaporeroom was small. narrow walking space. TV was in an awkward position. made it impossible to watch.
location; cleanliness; comfy beds.
Stayed in May 2024
Reviewed: May 21, 2024
Emelia
AustraliaRoom size
Location
Stayed in May 2024
Reviewed: May 20, 2024
Philip
AustraliaHard to find in station
Good room. Clean. Good water pressure
Stayed in May 2024
Reviewed: May 19, 2024
Philip
AustraliaSo difficult to find inside the station. Signage and directions could be better
Good clean room. Great water pressure in bathrooms
Stayed in May 2024
Reviewed: May 18, 2024
Mei-yee
Hong KongNo gym room
Excellent location
Stayed in May 2024
Reviewed: May 17, 2024
Takashi
United States of AmericaDIFFICFFICULT TO FIND THE ENTRANCE COMPARED TO HOTEL GRANVIA KYOTO.
Stayed in April 2024
Reviewed: May 17, 2024
Irene
SingaporeView in the room
Near to amenities and subway and good breakfast . Service is good too
Stayed in April 2024
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