Punnen Road, 695039 Trivandrum, India
#7 of 97 hotels in Trivandrum
Guests' ChoiceBased on 659 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.5
Staff
9.0
Value for money
8.0
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Aayushi
United KingdomRoom decor slightly outdated carpets, TV a little small.
Breakfast was excellent. Lovely bar area for a drink. Sent a cake to our room for couple trip. Helpful reception staff.
Stayed in April 2024
Reviewed: April 11, 2024
Joe
United Arab Emiratesi ref to my booking.com. While booking the room via booking.com portal, 2 options were displayed 1) room stay including breakfast. 2) room stay including very good breakfast. I selected the 1st option. however, it was not recognized by the hotel neither booking.com representative later. it happened that i have to pay additional price for breakfast. that was not fair. the booking.com displayed the options with rates which confuses customers. therefore i rated 7
Breakfast was fine with many cuisines .
Stayed in April 2024
Reviewed: April 2, 2024
Sean
GermanyI was satisfied .
I had a light breakfast every morning.I loved having Daily my Masala Tea and Fresh Fruits. The variety was very good.
Stayed in March 2024
Reviewed: April 2, 2024
Reena
IndiaNothing
Breakfast . The services rendered by seetha, rothith, sreekanth, akil, and the doorman very polite, patient, helpful. Also the restaurant chefs and staff there. Very prompt, and assist with smiles.
Stayed in April 2024
Reviewed: March 20, 2024
Dr
IndiaFood can be improved
Location is very accessible one. Worth for the price
Stayed in March 2024
Reviewed: March 11, 2024
Sindhu
United Arab EmiratesBreakfast was really good.
Stayed in February 2024
Reviewed: March 3, 2024
Ravinesh
AustraliaThe food for the night was cold. I raised this and the team heated it in the microwave at my request. The food was excellent with taste and all it appears there was an issue with the curry section heating element. Cold curry is a not great.
The property and staff was excellent.
Stayed in February 2024
Reviewed: March 2, 2024
Jasjit
IndiaVery spacious rooms, good food.
Stayed in February 2024
Reviewed: February 24, 2024
Sathish
United Arab EmiratesNil
Good hotel
Stayed in February 2024
Reviewed: February 17, 2024
Isabelle
ItalyWe had an issue as the airline had lost our luggage and the staff were extremely helpful in supporting us. The room was very clean and it was a pleasant stay.
Stayed in February 2024
Reviewed: February 12, 2024
Janet
United KingdomThe rooms are just on the cusp of needing attention. Pool area is small and not sufficient for a long stay holiday but as we were only there for 3 nights it wasn’t a big problem.
Staff were efficient, welcoming and helpful. Its public areas were well maintained and clean. Breakfast was very good, with a wide choice on offer. Evening buffet was good with a varied choice on offer. The bedroom and bathroom whilst a little tired were still well maintained and clean.
Stayed in January 2024
Reviewed: February 11, 2024
Rena
United KingdomComfortable stay and the staff were really friendly and helpful
Stayed in February 2024
Reviewed: February 10, 2024
Gaston
AustraliaRoom and amenities provided was not 5 star.
Gym and pool is very nice
Stayed in February 2024
Reviewed: February 7, 2024
Biju
IndiaBreakfast
Stayed in January 2024
Reviewed: January 27, 2024
Cherianjohn
United Arab EmiratesRoom was a bit small for 2 x King bed room
breakfast was really good and had a good spread.
Stayed in January 2024
Reviewed: January 23, 2024
Jyoti
United KingdomBathroom needs updating Towels were dated
Very friendly staff from reception to security staff very courteous and helpful
Stayed in January 2024
Reviewed: January 22, 2024
Satheesan
IndiaNothing more to add. Everything is fine and well organized.
Stayed in January 2024
Reviewed: January 13, 2024
Stephane
Francethe staff general attention to our need was great, the buffet for new year was amazing, the general confort exeeded my excpectations
Stayed in January 2024
Reviewed: January 3, 2024
Runganathan
South AfricaThe pricing of the buffets was too much for us vegetarians There should have been a different rate for vegetarians who don't partake to of all meals on a buffet spread.
Facilities and cleanliness and staff hospitality
Stayed in January 2024
Reviewed: December 26, 2023
Dilip
IndonesiaMain lobby is quite hot. Air-conditioning need to be improved
Good spread. May be you need more restaurant staff during peak hours
Stayed in December 2023
Reviewed: December 24, 2023
Usha
United KingdomEasy access location. Clean.
Stayed in December 2023
Reviewed: December 17, 2023
Rahul
IndiaRestaurant staff needs more training..food quality could improve
Location an friendly staff
Stayed in December 2023
Reviewed: December 12, 2023
Kumar
Indiaparking and front portico was very bad
breakfast spread was good
Stayed in December 2023
Reviewed: December 12, 2023
Cherian
United Arab EmiratesTV was small and it did not feel like a Premier room.
It’s located in the heart of town and well maintained with good friendly staff and good food as well.
Stayed in December 2023
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