Local Arabs pulled a scam on Gett taxi to rip me off on an early AM airport trip. Hotel front desk is not staffed in the early so I was stuck without an option.

Location

Stayed in September 2023

The service provided by all members of the staff was impeccable. The hotel was spotless.

Stayed in October 2023

Hotel looks a bit old ( like from late 70's- early 80's)

Great location We came for Sukkot and there was a beautiful Sukka for all the hotel guests. Kitchen staff and waiters were terrific.

Stayed in October 2023

The only pool option when we arrived was the indoor cold pool and for all hotel guests to use 1 lane.

We had the most fabulous stay! The meals were amazing - we had breakfast and dinner at the hotel. The additional ice creams in the lobby and tea served everyday were such a great touch. There was so much on offer for the kids. When we arrived we were a bit disappointed with the pool situation - indoor cold pool, hotel guests could only use 1 lane and we had to wear caps - but it was great that they erected a large outdoor pool for the other days we were there. The staff were so friendly and helpful. We loved our stay and really want to return.

Stayed in August 2023

Nothing

This hotel was one of the friendliest I have ever been too. It shouldn't be rare, but is. THe hotel was exactly as promised, good value, great facilities, very good

Stayed in September 2023

Not having loud music coming from the pool area early on Shabbat morning.

Good food, huge amounts. complementary wine & chocolates.

Stayed in August 2023

Hadas had beyond amazing service. Very friendly and patient, Really helped me to feel comfortable in our stay. She went above and beyond and really made our vacation. Definitely will come again now!

Stayed in July 2023

Dining room was a bit chaotic and crowded.

Room was clean, comfortable and spacious Reception staff were very friendly.

Stayed in July 2023

Amazing staff was so kind and helpful. Food was tasty and plentiful. Fantastic pool, which was open from early in the morning until late at night.

Stayed in May 2023

Would have been useful to have had a bathrobe for the pool. Also tissues

Wine and chocolates in the room. And a free meal (total surprise)

Stayed in May 2023

Very good breakfast and dinner. Location excellent for local touring and restaurants

Stayed in March 2023

The infrastructure looks old and lack of maintenance.

The personnel are very polite and you can feel the willingness to serve.

Stayed in December 2022

awesome great attitude of the staff! from the moment you enter the hotel to the moment you leave! highly professional manager Adas met with a smile, attentive to requests. amazing, sensitive, the best customer service in the country! The hotel is clean, great swimming pool and thought out all the little things, bravo! And in the room we were waiting for another gift - wine and sweets, it was wonderful!

Stayed in November 2022

The spa is not hotel owned. It is not used exclusively for guests but locals too.

Management is exceptional by a person named Hadas. Very caring and sincere for guest needs. Excellent meals and the service is really to be highly commended,. Such excellent staff in the dining room as I have not seen enough in Israel so good like this staff in hotels. The messages are really the best in Israel at the spa I found, jacuzzi is fantastic, a juice bar is so nice too. You feel like you are in a modern but ancient Israel. Prices are best in area for what you get.

Stayed in November 2022

not much for the price pool area spa and common areas are a little dated but it didn’t really matter

staff were exceptionally helpful. room was large clean and had an amazing view

Stayed in September 2022

The sheet did not extend well to cover the mattress in a fixed way. We had to ask for an extra one.

Spacious rooms with a lovely view, lots of seating areas, variety of foods at breakfast. Staff were nice and helpful. Good gym with shake bar. We had a really nice time here.

Stayed in October 2022

everything!

beautiful Jerusalem height. so beautiful around the hotel. clean air of Jerusalem. the property is really nice.

Stayed in October 2022

nothing

location and facilities and service

Stayed in September 2022

Very good hotel, I came with my family for one night took 5 rooms and can say that our visit was a pleasure and good value

Stayed in October 2022

great location, great views, close to Jerusalem but in a natural setting, good facilities, very helpful employees, great value for money.

Stayed in September 2022

Likes all

Beautiful hotel, stunning view,friendly staff and very nice places close by to visit.

Stayed in September 2022

Breakfast could use some more fresh fruit. I also did not like the use of plastic and paper cups in the dining room.

nice location, lots of things to do in the area. The staff (especially the manager Hadas) was very accommodating and tried to solve every problem we had.

Stayed in July 2022

Excellent location and view. Good rooms. Very clean. Excellent swimming pool. Special Thaks to Hadas for her kindness.

Stayed in July 2022

everything was wonderful

the staff was Incredible!

Stayed in July 2022