We booked the pool villa for our honeymoon. The resort was amazing and luxurious with great customer service and food. The hotel was located in center of Ubud which made it very convenient for us to move about the area.

Stayed in April 2024

All the staff was incredible, they really make you feel welcome. Breakfast near the pond is one of my best memories I will have. Restaurant COMO Cucina is also one of the most valuable in Ubud. They rented me a scooter bike and even the price was good comparing it to outside the hotel. They even have activities for every hour if you don't have plans. If I were to go again to Ubud, would definitely be in COMO UMA

Stayed in April 2024

We found a frog in our room, however the stuff were so quick to remove it.

The hotel was just amazing, the rooms were simple yet luxurious. The stuff was the sweetest ever and they were so friendly and helpful. We loved the food, room service and breakfast just out of this world. The hotel have a free shuttle to ubud town which was so convenient and amazing.

Stayed in April 2024

Nothing. Everything was perfect.

One of the best hotels we've ever stayed in, anywhere in the world. Every square inch of this property is beautiful and aesthetically pleasing. There literally isn’t a corner that hasn’t been tastefully done. The multi level landscaping adds so many different “zones” to relax/unwind. The staff here redefines the meaning of hospitality - there wasn't a moment we didn't feel pampered or loved. Their smiles never leave their faces. The food from both restaurants is very good and the included breakfast has a lot of options to choose from. Overall, this has to be one of our all time top hotel experiences.

Stayed in February 2024

Our first room was gorgeous but overlooked building works. The management were extremely accommodating at moving us

There staff were the best staff of any hotel. My luggage got stuck in Singapore and they tried every day to help me recover it. I’m sure they were as happy as I was when it finally arrived. The pool area is amazing The rooms are divine

Stayed in October 2023

Small stuff and more as information only...pool could've been a little warmer as Ubud not as warm as Seminyak. Limited TV channels and poor internet speed. Hotel transfers are quite expensive compared to outside taxi service. And a lot of steps moving around property in case mobility is an issue for some people, not for us. These did not take away from our first experience at this hotel, would definitely book again!

Loved everything about this boutique property, the understated arrival and reception area which opens up to a gorgeous and most exceptional resort with expansive beautiful lush gardens, pool, breakfast pavilion. Free yoga each morning, and optional extra activities like painting and cooking classes which we enjoyed within the resort setting. Staff so warm, attentive and friendly, delicious food, we could not fault. So relaxing and comfortable. We booked a pool suite first time ever and gee it was so refreshing getting up each morning and going for a dip! Great location to access Ubud by foot including some lovely local restaurant options and far enough away to enjoy the tranquil setting. Can't wait to return!

Stayed in September 2023

Staff, service, setting, food, facilities. It was all excellent

Stayed in October 2023

There was a glitch at the time of booking with our honeymoon stay, however Suteja the General Manager, really did his best to fix it and make sure our honeymoon stay at Como was perfect. Our villa was absolutely stunning, with a incredible view over the jungle, the staff were all extremely helpful and no request was too difficult for them. The food was delicious both at breakfast and the restaurants (the Italian was really good and part of the complex), and the spa was absolutely fantastic (coming from very frequent spa go-ers, the massages, facials and other relaxing treatments were really something else!). Would also heavily recommend the extras the hotel organises, we had a vintage car tour which was one of the most incredible experiences and was also very reasonably priced. Location of COMO is also really good as quiet enough to spend the whole day switched off but a close walk to nearby famous restaurants etc.

Stayed in August 2023

Staff, Pool, Spa, Room, Restaurant, Bar, Gardens, Architecture and Design. The Service from the staff is exceptional and can't be faulted.

Stayed in September 2023

The rooms are quite worn, food is nothing to write home about. I think for this price one could do better in Ubud, much better.

The hotel Is quite pretty and is located with good accessibility to central Ubud. The staff is incredibly nice.

Stayed in August 2023

Nothing

The Villa and the friendly, attentive staff. The beautiful grounds of the property.

Stayed in August 2023

The staff were incredibly friendly and accomodating. We had such a peaceful stay at Como uma Ubud. Thank you for being so wonderful and we look forward to visiting again

Stayed in July 2023

Room was a little small and a couple of additional hooks in the bathroom would have been helpful. But I find this hotel very difficult to fault.

A fantastic hotel which ticks all the boxes - wonderful pool area, excellent service and warm, friendly staff. Breakfast was absolutely delicious. We had a private yoga session with Bodi which we would highly recommend to anyone who wants to try yoga for the first time.

Stayed in May 2023

Our room pool was average and seemed unusable for us. The photos advertised when booking showed infinity pools that we were thought we were paying for. When we enquired about this we were told the infinity pools overlooking the jungle were much more expensive than what we paid or could justify paying. My criticism then is that the photos provided on this booking.com website were misleading. We weren’t even able or book the better infinity pool room or see the prices for them. Showing the images on the booking site made it look like we could or maybe had secured a pool with a jungle view. We didn’t use our room pool. It was small and seemed unusable for us. The main pool was much much nicer.

The grounds, gardens, facilities, food and staff were amazing!

Stayed in May 2023

We had to have a de-humidifier running in our room as the air from the aircon made everything feel a little damp, but I think thats just the climate! We didnt use our plunge pool as it was very cold, and the little garden attracted mosquitoes, however it was lovely to look at from our room, and the main pool was lovely.

A tranquil hotel on the outskirts of Ubud, a little piece of heaven! Such friendly staff, wonderful rooms, great food by the pool and the Italian restaurant. Did some lovely excursions - a bike ride in nearby villages, and the vintage VW tour. All the staff were amazing - we met one couple who had been back 4 times, so couldn't fault it!

Stayed in April 2023

Amazing service and staff ... beat the 5 star hotel, all the facilities and the property are well maintained.

Stayed in April 2023

It’s hard to say. Cannot fault anything

Marvelous. We loved the service, the food, the Spa treatments. We will definitely come back.

Stayed in April 2023

Nothing

All

Stayed in March 2023

rooms have thin walls so it’s not very soundproof, you can hear animals and insects at night as you are basically in a jungle. the private swimming pool in the villa is pretty much useless because it’s not heated

service is 10/10 - you ask the receptionist for anything and it’s done in minutes. it’s quite and feels very exclusive, nice swimming pool area and amazing breakfast

Stayed in April 2023

NOTHING

EVRYTHING JUST PERFECT

Stayed in April 2023

honestly, it was awesome

Relaxing. I wasn’t able to hear any neighbors from next door.

Stayed in March 2023

only the gym is but of lack of space.

everything!! the staff is very nice and super helpful!!

Stayed in February 2023

the bedsheet is very smelly. it is not completely dry so it smells of humid sheet. the room itself also has smell of not well circulated air. there should be signage direction for guests. me and my friend got lost from our room trying to go to breakfast area and next thing we know we are at the lobby.

the staffs are so friendly and helpful

Stayed in February 2023

the pillows are a little flat for my liking

everyone was so lovely! como has so much to offer

Stayed in February 2023