Near to the beach

Stayed in November 2024

Outside space

Location

Stayed in October 2024

Hotel don’t supply tax invoice for my booking. It’s make me uncomfortable for business trip.

Location

Stayed in October 2024

Breakfast was extra even it was a privilege room, wc of the room is too small,open sink next to the bed

Location and view

Stayed in September 2024

We were expecting more from the team and also the structure of the hotel as we know the mercure standards. The receptionists there were OK, they didn't go beyond or even offered us breakfast option at the hotel. Just did the basics or so.

The room had a huge space, however when we did the check in wasn't even offer us The option for breakfast, what we just found out about it at the last day that they had one. The room, cleanliness and location was the best things here.

Stayed in September 2024

It was dated, looks old and the tub was really small. It’s only 3 floors but the building is shared with Le Meridien and they have the top floors.

It was central close to everything and beachfront.

Stayed in September 2024

The room was a little tired - needs painting around door frames and walls in room. breakfast - all self service no table service staff with drinks etc

Breakfast was not what you would expect in a 4 star. Had to boil a kettle to make a cup of tea. People had to look their own eggs with mini cast iron pans on a hot plate. (A small hot plate that only one person could use at a time) Restaurant itself was nice and clean. Lack of choice in the hot food. Each morning was scrambled eggs pre-made, sausage and plant based sausage. Some pastries, cheese, salad, cereals etc Choice of juices Coffee machine

Stayed in August 2024

The rooms were very nice and comfortable and the location is just perfect.

Stayed in August 2024

there was no one to help me with my luggage

All things was good enough

Stayed in August 2024

Rooms a bit dark

Good location

Stayed in July 2024

Very tired. Needs updating.

Location

Stayed in June 2024

The rooms and decor are dated and there was a sewer smell. The soap provided in the bathroom smelled terrible, as did the shampoo which doubled as body wash.

Fabulous location. Right on the beach and also close to the wonderful shopping. Great breakfast and comfortable bed.

Stayed in July 2024

The rooms decor is very dated… Artex walls & ceiling. Windows required cleaning.

Proximity to beach & old town Fab breakfast selection

Stayed in June 2024

A bit tired in places…

Location

Stayed in June 2024

Paper cups. No milk no bar or pool

Room clean staff helpful and location great

Stayed in June 2024

The bed was a bit firm this year yet last year the mattress was soft and luxurious.

The room size is great and cleanliness of the room is also great. The location of the hotel is excellent hence we returned this year and will definitely return again. The staff are friendly and helpful.

Stayed in May 2024

The size of the room was too small and not had 3 beds

Very nice location

Stayed in May 2024

Vouchers for beach club didn’t run outwith summer months which wasn’t clear. Minibar was not stocked when we arrived but was afterwards.

Seaview perfect to wake up to. Location perfect. Staff very friendly. Room comfortable.

Stayed in April 2024

Noisy room good location but on a busy road side and front . Noisy from garden venue going on side sea view room wouldnt choose these rooms again

Stayed in March 2024

Noisy building works directly in front of our room .. should have been advised of this

Location

Stayed in March 2024

The didn’t offer a water in the room as a complementary

Stayed in February 2024

Location

Stayed in February 2024

We stayed 7 nights, and I had the following issues: 1. We didn't get our sheets changed until the 5th night, but only because I asked the front desk after how many nights housekeeping changed the sheets. We were told after 2 nights, which wasn't the case with us. 2. The towels smelled like frying oil. 3. We didn't get tea refill even though I asked the housekeeper directly and then the front desk. 4. There were days when we didn't get a washcloth. Only hand and shower towels. 5. The windows were extremely dirty. The rooms facing the water, on the other hand, were squeaky clean. We'd see housekeeping hand cleaning the windows in the ocean view rooms daily. 6. Our carpet wasn't vacuumed properly. I could tell because there were dirty papers on the same spots for days until we lifted them up ourselves. 7. The shower wasn't cleaned. 8. There was a cigar right outside the balcony door that was there upon arrival until we removed it ourselves on day 7 before checking out. 9. We didn't get a refill on the hand lotion. It was hard to get any out when pumping, and you couldn't take the bottle out to tip it and shake it.

The hotel location was excellent, and so was the size of the room and the view.

Stayed in January 2024

Carpet was losing a lot of fibers that floated around the room and caused allergies. Car park did not have lift to hotel and required 4 flights of stairs.

Excellent location and some staff were fabulous! Great bed!

Stayed in January 2024