46 Rue des Couteliers, 31000 Toulouse, France
#26 of 86 hotels in Toulouse
Guests' ChoiceBased on 168 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
7.8
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 20, 2024
Diana
AustraliaAs the restaurant was closed, we had food from the bar and we were disappointed in the meal. Was not up to the standard of the hotel.
Staff and bar staff were very friendly and helpful and service very good. Room was spacious and bed comfortable. Bathroom was also spacious. Location of hotel is close to sights and river.
Stayed in August 2024
Reviewed: August 8, 2024
Simona
ItalyThe room was quite dark and furnitures could have been more convenient (better exploit space and renovated) Breakfast was quite limited despite good
Very spacious and clean room Extremely well positioned - everything you want to see is walking distance Good massage
Stayed in August 2024
Reviewed: July 29, 2024
Simon
United KingdomAir conditioning didn’t appear to be controllable from the room, I had to ask reception to adjust the temperature. The bar ran out of beer. Not completely, but certain brands. Staff we great though and helped with alternative choices.
Good location. Staff great, very helpful.
Stayed in July 2024
Reviewed: July 9, 2024
Andy
United KingdomThe room lock malfunctioned and locked me out. Had to wait a couple of hours for someone to fix the door lock and let me into the room, not great as it was 11pm and I had to leave at 4am for the airport. Staff were very apologetic and it looked like they were rushing around trying to fix it but still very inconvenient. I asked them to waive the parking fee for the inconvenience which was refused - disappointing. Street noise from drunken people walking past comes through loudly so bring ear plugs!
Nice hotel in great location. Nice steam room.
Stayed in July 2024
Reviewed: July 7, 2024
Claire
United KingdomStaff went above and beyond to make our last-minute stay after a flight cancellation stress-free and pleasant. Front of house were so friendly. They had also arranged a travel cot for our room (without us having to ask) so we could put our one year old straight to sleep when we arrived, and offered us complimentary late check out. These little touches were really appreciated. The breakfast was expensive but delicious - the best cappuccino we had during our 2 weeks in France!
Stayed in July 2024
Reviewed: May 31, 2024
Louise
United KingdomAll good
Very good
Stayed in May 2024
Reviewed: May 17, 2024
Ruth
United KingdomThe decor was a bit depressing if I’m honest and it just didn’t feel five star. The room service food was really good - especially the bouef Bourguignon- but including a bottle of wine and two mozzarella salads it came to 130 euros which I thought was very steep for what it was.
Clean, and the receptionist kindly upgraded us to a bigger room. Very friendly and accommodating staff. Breakfast good.
Stayed in May 2024
Reviewed: April 9, 2024
Beverley
South AfricaI wish there had been written information about the building.
The staff were so welcoming and friendly. Our room was warm and comfortable. With fridge, coffee machine and a slight view of the Garonne.
Stayed in April 2024
Reviewed: March 24, 2024
Johanna
SpainNo air con and the room was super warm which was very unpleasant - apparently the city rules say they can't turn it on at this time of year. and the room was damp smelling because of a big damp / humidity issue in the bathroom which we pointed out.
Great bar staff - brilliant cocktails. Good breakfast.
Stayed in March 2024
Reviewed: March 4, 2024
Nicola
CanadaUgly decor.
Centrally located with friendly and competent staff.
Stayed in February 2024
Reviewed: January 23, 2024
Jeremy
United KingdomNothing
Very friendly staff in ideal location
Stayed in January 2024
Reviewed: November 15, 2023
Martine
BelgiumExcellent location , Amazing building
Stayed in November 2023
Reviewed: September 30, 2023
Christine
United KingdomOur room was on a very noisy side road with traffic all night. Staff were helpful but the bar had no atmosphere and unfortunately the restaurant was closed both night we were there
Very comfortable bed and interesting building. Great location for sightseeing
Stayed in September 2023
Reviewed: September 14, 2023
Mamiko
United States of AmericaA little bit inconvenient for heavy internet user Bathrobe was not properly repaired
Very elegant and beautiful
Stayed in September 2023
Reviewed: September 6, 2023
Christian
LuxembourgAlles gut
Location, mix modern/antik
Stayed in September 2023
Reviewed: September 4, 2023
Paul
FranceStaff kindness
Stayed in September 2023
Reviewed: July 12, 2023
Sanjay1103
IndiaFinding the hotel on GPS IS IMPOSSIBLE due to on going construction and the air-conditioning doesn't work
Rooms are spacious and front office staff extremely welcoming
Stayed in July 2023
Reviewed: July 11, 2023
Sarah
SwedenThe bed was a little hard and no iron in the room but other than that it was nice.
Nice location and fresh hotel :) would definitely visit again and recommend it to people. Staff were very friendly.
Stayed in July 2023
Reviewed: June 11, 2023
David
United Kingdomrooms on the street side could be a little bit noisy in the evening.
great location, super friendly staff and the hotel was excellent overall.
Stayed in May 2023
Reviewed: June 7, 2023
Maire
AustraliaRoom was large and well appointed. The shower was very nice and many luxury little extras.
Stayed in June 2023
Reviewed: May 19, 2023
Annmarie
CanadaGenerally the hotel could use a deep clean and paint. It’s tired!
The elegant hotel is perfectly situated on a quiet street in an enchanting quarter close to historic sites, shopping and dining.
Stayed in May 2023
Reviewed: May 6, 2023
Sophie
United Kingdomtoo pricey
beautiful central hotel with nice rooms and very quiet
Stayed in April 2023
Reviewed: May 5, 2023
Earl
United States of Americalocation
very hard to fine
Stayed in May 2023
Reviewed: April 15, 2023
Darragh
Irelanda bit stuffy for a family and the breakfast could have been better for such a high end hotel. fully priced also!
central location, good facilities and the concierge staff were super friendly and helpful
Stayed in April 2023
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