23 Rue des Glacières, 67000 Strasbourg, France
#4 of 90 hotels in Strasbourg
Guests' ChoiceBased on 603 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.4
Facilities
9.2
Staff
9.4
Value for money
8.5
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 15, 2024
Yuna
GermanyThat I was assigned to the new building. (nothing to do with the historical Les Haras)
Nice breakfast, although it's a bit overpriced.
Stayed in September 2024
Reviewed: September 15, 2024
Sieglind
AustraliaMy room was perfect, that is after having declined a room in the other wing, but staff was very understanding about my needs. The deluxe room are very spacious; the shower was good, and the breakfast buffet inviting. All staff members I encountered were very pleasant and helpful.
Stayed in September 2024
Reviewed: September 13, 2024
Virginia
ItalyThe spa included in the price. Renovation is recent and the location is convenient
Stayed in September 2024
Reviewed: September 7, 2024
Anil
United Arab EmiratesBeautiful tasteful and minimal architecture and design in all areas. Excellent restaurant. Outstanding service from staff. Wonderful pool and spa area.
Stayed in August 2024
Reviewed: September 1, 2024
Mirella
ItalyThe breakfast was the only disappointing note. The boiled eggs looked and tasted as taken just out of a fridge while the scrambled eggs were not as tasty as expected. No fried eggs were available. There's a good selection of breads and cakes some great other average. There were some small cold crepes available on the buffet but I would have expected a more generous size and to be kept warm.
Our room was amazing, located on the first floor of the detached wing of the hotel. A very generous size and very clean. In the room there's a smart TV which easily connects to your mobile devices. The fridge is stocked from champagne to water. The hotel also has a small spa but is the 17 mt long pool the jewel. We had our dog with us and it was appreciated to find the right bowls for her size plus some beef treats that she appreciated. There's a convenient valet parking for the car whom offered us water for the trip when we checked out. The whole staff was amazing. Very considerate, attentive and always smiling.
Stayed in August 2024
Reviewed: August 29, 2024
Andrew
FranceLocation was excellent for Grand Isle and the centre of Strasbourg.
Stayed in August 2024
Reviewed: August 27, 2024
Philippe
Francehard to reach by car, à little bit too expensive
location, service, space... everything!
Stayed in August 2024
Reviewed: August 25, 2024
Dominic
United KingdomNothing
Absolutely beautiful hotel first class service went above and beyond to help and that’s everyone from the Valet guys to reception staff and the bar staff. Gutted I only booked for one night but I will return….😁
Stayed in August 2024
Reviewed: August 24, 2024
Joshua
BelgiumBreakfast not included and you are only entitled to a 1h free slot to use the pool/sauna/steam room area. You also need to book a slot in advance. Expensive private car park.
Good facilities and location. Room was very quiet.
Stayed in August 2024
Reviewed: August 24, 2024
Tami
AustraliaRestaurant was closed for the summer holiday season but otherwise a perfect stay :)
Absolutely stunning hotel in a quiet yet convenient location. Staff were exceptional.
Stayed in August 2024
Reviewed: August 22, 2024
Pieter
BelgiumRelaxing stay which starts with the arrival as they park the car. Wellness is included and the breakfast is great. You can walk to the city center in the evening.
Stayed in July 2024
Reviewed: August 22, 2024
Michiel
NetherlandsThe information on the breakfast is confusing, buffet and continental is on two different locations. So be aware of that.
Wonderful location, as a complex and in the city. Helpful valet service and reception. I recommend to have dinner when you stay, as the food is great and the location (on a summer night) is gorgeous. Great swimming pool and sauna. Nice place for dogs.
Stayed in July 2024
Reviewed: August 21, 2024
Thomas
GermanyThe staff was very helpful, friendly and the service during the breakfast was excellent.
Stayed in August 2024
Reviewed: August 20, 2024
Lion
GermanyVery family friendly hotel and staff! We not only got a baby bed immediately, but also a bottle warmer and additional stuff. Location ist perfect, if you want to be in walking distance to the city center. Overall great experience
Stayed in August 2024
Reviewed: August 20, 2024
Saška
SloveniaWe were on a road trip. Meaning also sleeping in a different place and hotel every night. We selected this hotel for 2 night stay in order to have time to relax, use spa & pool . On the arrival we were told that our son (12y) is only permitted to use the pool between 7:30 and 8:30 am?! I understand that hotel offers adults only time, but to give the rest just an hour in a day!? And even that hour is very early in the morning ☹️ So no one used the spa, since in our family, on a family vacation, we do things together, as a family. Very disappointing…
Location is perfect for sightseeing. Pleasant accommodation.
Stayed in August 2024
Reviewed: August 18, 2024
Mattia
SwitzerlandNothing really…
Location; room style; modern and still historically charming ; superb breakfast
Stayed in August 2024
Reviewed: August 16, 2024
Harry
United KingdomThe hotel would’ve been a solid 10/10, but the parking situation let it down, I’d been advised before it was underground parking, but it turns out to be a VERY tight enclosed garage which is a real struggle for large sports-cars (Porsche 911).
Stunning hotel, amazing rooms, attentive staff, beautiful spa facilities! Really made us feel special upon our arrival and made our honeymoon extra special with a totally unexpected room upgrade! Thank you again!
Stayed in August 2024
Reviewed: August 16, 2024
Neil
United KingdomVery efficient, charged car overnight, welcomed our dog and we will return next time
Stayed in August 2024
Reviewed: August 11, 2024
Karl
United States of AmericaDifficult to get in side door of second building Farther from train line than anticipated
Beautiful and intentional interior design Love the homage to the nuns habit in second building Clean lines, soothing Very nice valet, never caught his name. Tall, dark hair and glasses with beard. Youngish, spoke excellent English - very kind and helpful.
Stayed in August 2024
Reviewed: August 8, 2024
Polina
GermanyThe only issue was the parking. We came by car as the hotel stated that there is a private parking. Nowhere have they mentioned, that we would have to pay 30€ per day for parking there. It would be nice to clear it out either on their page on Booking or tell the guests about that before taking the car for parking. We were pretty shocked to see a bill at the end of the stay.
The rooms were exceptional, great design and everything is freshly new. The territory of the hotel is charming, they also have a great service at the bar and the cleaning was done very well. The location was also amazing, very easy to reach the main attractions.
Stayed in July 2024
Reviewed: August 7, 2024
Moya
AustraliaThe mini bar wasn't cold.
I loved all of it. The wonderful staff, the pool and sauna. The extremely comfortable rooms and the location.
Stayed in August 2024
Reviewed: August 6, 2024
Al
United Arab EmiratesAll was good.
Location. Atmosphere. Friendly staff.
Stayed in August 2024
Reviewed: August 6, 2024
Nour
GreeceI would like to be able to use the welness area whenever I was in the mood and not need to reserve for an hour. It is supposed to be a relaxing option instead I had to think when I would want to use it, ask for the reception to reserve a one hour slot and only once during the day.
I liked the room decoration, the leather ‘curtain’ and the whole wooden approach! Liked the bathroom and enjoyed the bathtub. Staff was super friendly and accommodating, breakfast was very good with many choices. Enjoyed the pool, sauna, steam bath and the fitness room. We also had our first dinner in the brasserie located inside the hotel, we loved it!! The hotel itself is beautiful!
Stayed in August 2024
Reviewed: July 30, 2024
Huw
United KingdomNothing
Lovely spa, rooms great, very well located
Stayed in July 2024
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