Missing a mini fridge

Location, cleanliness, great breakfast

Stayed in June 2024

nothing to dislike

close to all amenities, clean tidy good choices at breakfast. staff nice and friendly.

Stayed in June 2024

Location and service

Stayed in June 2024

Location

Stayed in June 2024

There was a bit of construction around the hotel entrance but that was a very mild and necessary inconvenience.

The room and the bathroom were larger than expected, very clean and comfortable. The location, right on the main square, made it easy to take in the charm of the historic area in Toulouse when we were there for less than a full day. The breakfast, served early for travellers like us, was excellent. Staff were very helpful in supporting our stay and travel.

Stayed in June 2024

Nothing

Everything specially the service

Stayed in May 2024

We would have liked to have had a couple of extra amenities in the room, such as a fridge and safe. Also there were no tissues. These are common items that would be expected in this level of hotel.

The breakfast was very good with hot and cold variety. The location right on the Place was ideal with bars and restaurants right outside the door. The staff at the front desk were very helpful and spoke excellent English.

Stayed in May 2024

Nothing at all - just get you parking ticket sorted by reception before you leave or you can’t get out 😂

Superbly located in the very centre of Toulouse. Very new bathrooms and comfy bed and great service. Really good value for money!

Stayed in June 2024

could provide an ice bucket with ice for cool drinks

Location was great and the staff were helpful

Stayed in May 2024

Staff superb

Excellent hotel and in the center of toulouse perfect for all.the shops ,bars and restaurants

Stayed in May 2024

It was a lovely hotel and the staff were friendly and welcoming. Could not have asked for more. Would use this hotel again if we were in Toulouse.

Stayed in May 2024

Poor Hairdryer- Requires constant button pressing, impractical for long hair. The reception staff needs significant training in etiquette and professionalism. Instances such as walking around with unzipped trousers in front of guests are unacceptable. Additionally, revealing a surprise planned by my partner during check-in was inappropriate and ruined the moment.

Excellent Location- Easily walk to all major tourist spots. Good Room- Comfortable and met expectations. Great Breakfast though the pancakes were tasteless.

Stayed in May 2024

Attentive, helpful reception staff and great central location.

Stayed in April 2024

Nothing everything was amazing

This hotel saved my sanity, after originally booked into another hotel in a different area I needed out of it and whilst sat in the square I went on booking.com and found this great location great hotel so I booked in the morning and 2hrs later our bags were dropped off ready to check in and I’m so glad I did it changed the outcome of my city break.

Stayed in May 2024

Great location, quiet rooms despite the busy square outside, didn't have to queue for breakfast, comfortable room temperature. The parking arrangement also worked well.

Stayed in May 2024

The hotel was in a great location, the staff was helpful, the room clean, the bed was comfortable, and there was a good breakfast selection.

Stayed in May 2024

Great location. Clean, quiet, good breakfast, comfortable beds, helpful staff.

Stayed in May 2024

I wasn't sure the room heating was working as it should.

The location of the hotel in the Place du Capitole is dramatic and convenient, though the rooms do not look out to the square. The rooms are clean and fairly comfortable, perhaps slightly cramped but well equipped with a good bathroom. The staff were very helpful and breakfast was a good quality buffet.

Stayed in May 2024

The only thing that could be improved is the temperature of the room. It wasn't possible to regulate that.

It is a wonderful location, a nice and quiet room and friendly staff. The breakfast buffet was good as well. Would definitely recommend this place for a nice stay in Toulouse.

Stayed in April 2024

Staying too short here

Very friendly, polite and helpful staffs. The room is so clean and comfortable. Very convenient location, close to all main attractions in the city center.

Stayed in April 2024

Excellent buffet breakfast, helpful and accommodating staff-I arrived at 2.45 am due to a delayed flight and lost luggage. Reception staff assisted to organise a taxi to meet me at the airport and bring me to the hotel.

Stayed in April 2024

Unbelievable location overlooking the main square in Toulouse. Toulouse surpassed our expectations for beauty. The whole city centre is pedestrian friendly and easily walked.

Stayed in April 2024

Require 2 key cards per room.

Breakfast superb.need 2

Stayed in April 2024

N/A

-Check-in experience was smooth and the staff readily provided tourism itinerary suggestions because I only had a very limited time in Toulouse. I also had a very early flight and even before the breakfast buffet opened, the staff helped to ensure I managed to get something to eat. Grateful to the staff for going above and beyond. -The staff also reached out to me on the morning before my check-in to make sure I wouldn't have issues with parking in case I was bringing a car. (I was not -- but appreciate the personal approach to informing guests and making sure arrival would be as smooth as possible.) -The room was clean and comfortable -- honestly one of the best Ibis experiences I've had. -Couldn't have asked for a more perfect location that is very central.

Stayed in April 2024