37 Cours du Danube, 77700 Serris, France
#66 of 263 hotels in Serris
Guests' ChoiceBased on 259 apartment reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
9.0
Staff
8.8
Value for money
8.8
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Rhianne
United KingdomThis property was perfect for visiting Disneyland! The staff were super friendly and helpful, the apartment was super clean and opposite were loads of shops and restaurants. Will definitely stay here again!
Stayed in May 2024
Reviewed: May 19, 2024
Ohsaru
CanadaGetting in was not easy. The room is 100% in a retirement home and there was no one at reception upon arrival. We did not speak French so we spent almost 45mins standing at reception trying to make contact with someone to come provide us the keys. Thankfully one of the residents came to our aid and located someone in the facility for us. Once that was accomplished it was super easy as the desk person did speak English. So I guess if someone is there you won't have a problem if the desk is empty and you don't speak French or have access to a phone it could be a bit frustrating.
The room itself was spacious very clean and was enjoyable to stay in. As an added bonus it had roll down black out blinds which was a nice bonus. It is maybe a 10min walk from the train station but it is only a one stop ride so very easy to do. We did make the walk there and back as well and it takes maybe 30mins. Also there is 0 streetlight if you take the path back in the dark. As it is fairly secluded if you aren't comfortable with that situation absolutely take the train back. The room is 100% in a retirement community so I do not know how well it would work for a family as I feel the residents may not appreciate the commotion.
Stayed in May 2024
Reviewed: May 19, 2024
Anisha
IndiaClean, neat and tidy place. Good hosts.
Stayed in April 2024
Reviewed: May 17, 2024
Paul
Irelandnothing
clean and spacious
Stayed in March 2024
Reviewed: May 15, 2024
Sylvia
GermanyWe announced a late arrival (24:00), but no one was at the desk to give us keys. Some guests that were already staying let us in. The attendant looked like she had just woken up and she did not speak English. During our stay we found out the building is a retirement home or probably assisted living. This did not take away from us enjoying the stay. The residents were very friendly and welcoming. Unfortunately for us, we don't speak French and the attendants did not speak English, Spanish, nor German. During the weekend, there was no easy way to communicate - even when we used Google translate. The staff that came in on Monday did speak English, but we were already checking out that morning.
The location was ok - about a 25 minute walk (2km). The apartment was extremely clean and roomy. We did not need the kitchen, but it was a nice feature to have. Breakfast was a normal, European spread - enough to get you going in the morning.
Stayed in May 2024
Reviewed: May 7, 2024
Sebastiaan
Netherlandsno complaints
Great room, will all facilities needed
Stayed in May 2024
Reviewed: May 6, 2024
Tijuana
United States of AmericaGood location
Stayed in April 2024
Reviewed: May 4, 2024
Paulian
RomaniaIt is a beautiful, quiet area and quite close to the train station. The apartments are spacious, very clean and comfortable. The staff is nice and welcoming.
Stayed in May 2024
Reviewed: May 4, 2024
Elsmore
United States of AmericaThere could be more hangers in the closet.
This place had very nice front desk personnel who were more than willing to help as needed. The people here were all very welcoming and friendly. And the room was far above what I expected. It was clean, bright, had a closet, a small balcony, a spacious bathroom, and a kitchenette that was more than needed for a few days stay with groceries.
Stayed in May 2024
Reviewed: May 2, 2024
Grace
United KingdomNothing
Spacious rooms and comfy beds. Loved the fact it had a swimming pool. Swim cap needed. Couple of minutes walk from val de Europe shopping centre, parking underneath and easy to find. Stayed here the night before we went to Disney which was a few minutes drive away.
Stayed in April 2024
Reviewed: April 30, 2024
Lewis
United KingdomNo problems
Great location, short walk to Disney or buses if you desire. Very clean, big spacious rooms
Stayed in April 2024
Reviewed: March 26, 2024
Alan
IrelandDry clean, friendly and helpful staff, quiet. Very close to all amenities
Stayed in March 2024
Reviewed: March 19, 2024
Jodie
United KingdomThe staff couldn’t speak English and made no effort to translate so we could deal with issues effectively. We got stuck in the underground car park so we pressed the buzzer to reception to get in and the receptionist just said no English and left us stuck in the car park. Our lock on our apartment door broke and we had to wait twice for it to be fixed. On the second occasion my son had to walk 25 mins to Disney to get the key from me as they didn’t have a spare key on site. This was not our issue yet no one offered to bring him over to collect the only key they had. I think this is really poor considering it was not our issue. I also think one key is a huge fire risk!!! I was only able to resolve things because I used my common sense and translated everything to French which is what they hotel should have done. Not one person apologised for the lock problem. We paid nearly £500 for 3 nights and should not have had to wait around for a lock to be fixed twice!!
The property was in the perfect location for Disney and was very clean and tidy.
Stayed in March 2024
Reviewed: March 2, 2024
Barros
NetherlandsReally nice and clean apartment, quiet and peaceful as well within less then 5min walking to Val D'Europe shopping center and 25min walk to Disneyland.
Stayed in March 2024
Reviewed: February 28, 2024
Stan
Netherlandsits very hot inside the building even with turning off the heating, and its inside an old people residence
quiet, relaxable place
Stayed in February 2024
Reviewed: February 25, 2024
Patrick
United KingdomSpotlessly clean and excellent location
Stayed in February 2024
Reviewed: February 23, 2024
Kc
NetherlandsThere was no hair dryer, and the heater can’t be controlled or turn on warm
It has a pool and sauna. Next to Val d’Europe mall entrance aswell!
Stayed in February 2024
Reviewed: February 7, 2024
Siora
Irelandmy only issue was the pull out sofa bed - it really could have done with a good clean underneath; when we pulled it out to make the ned/put on sheets, there was a lot of dust, dirt, debris (maybe it is not used that often as a bed)
great location, close to train station & shopping center, as well as restaurants. Pool & sauna were great, apartment was very well equipped (kitchen, tv in bedroom and sitting room). reception staff very friendly
Stayed in January 2024
Reviewed: January 14, 2024
Charlotte
United KingdomNothing to dislike
Very modern, clean and good facilities
Stayed in January 2024
Reviewed: January 6, 2024
Wilfried
BelgiumBreakfast, and the missing service during the time of breakfast. Because of the lack of staff during service they don’t notice if for example bread is running out…
Spacious and good location.
Stayed in January 2024
Reviewed: December 14, 2023
Robert
IrelandNo English tv channels & tv slow , no Netflix or streaming on tv
Clean & Comfortable, close to shopping centre and 5 minute drive to Disneyland Side note - Unusual set up, seems to be incorporated with a care home for OAPs. Still fine however don’t be surprised to see a lot of elderly people socialising in the reception area and living there.
Stayed in December 2023
Reviewed: November 7, 2023
Mei
SingaporeIt is somewhat an old folks home so do expect to see old folks gathering over breakfast and having chats in the common areas. For this, you are also definitely assured of clean sanitized areas :)
The comfortable room size. The private parking within the building. Fine for an overnight stay.
Stayed in October 2023
Reviewed: November 6, 2023
Lia
PhilippinesNothing
Spacious, clean, and excellent location for outlet shopping
Stayed in November 2023
Reviewed: November 6, 2023
Lia
PhilippinesNothing
Spacious, clean, and location
Stayed in November 2023
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