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Reviews of Château de Pourtalès

161 Rue Mélanie, 67000 Strasbourg, France

#11 of 89 hotels in Strasbourg

Guests' Choice

Review Score

Based on 736 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.8

  • Free Wifi

    8.7

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Showing 1 - 25

  • Reviewed: June 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room Classic Le Chalet
    • Stayed 3 nights
    • Submitted from a mobile device

    Only regret that we couldn't stay longer. Another thing that bothered was that there's no elevator so had to carry bags all the way to third floor, but was worth it for all the overall great experience we had.

    It truly is a Chateau with a lot of history. The lobby and lounge area are just magical. The rooms although slightly dated are classic and spacious with an open feeling to it due to the double french windows. Our room was overlooking the back green space/ Chateau/ city grounds/nature park. It was just beautiful. You just get that amazing royal feeling right when from entering the property gates. Would definitely recommend this place and visit again if get a chance. The breakfast buffet is great as well, sets you up for a long day ahead

    Stayed in June 2024

  • Reviewed: June 14, 2024

    9.0
    A lovely place to chill
    • Leisure trip
    • Couple
    • Double Room Classic Le Château
    • Stayed 1 night

    We had dinner at the garden restaurant which was fine in terms of food and service. However even with a few torches and candles it was impossible to enjoy the dinner due to the place having been inundated with mosquitos. I felt sorry for the service staff which was just as much attacked as the guests. Next time I am going to bring my own mosquito spray.

    We had booked a room in the old part of the chateau but realizing that there is no elevator and traveling with a lot of luggage we changed to the new building with elevator. The room was spacious and overlooked the magnificent park. The room had Aircondition and a spacious bathroom. The bed was very comfortable. The breakfast was continental buffet style with everything from fresh fruit and yoghurt to a selection of cheeses and cold cuts. There were 2 coffee machines, with good quality coffee and a choice from Espresso to Latte. The staff were extremely helpful and we really enjoyed our stay.

    Stayed in June 2024

  • Reviewed: June 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room Le Parc
    • Stayed 2 nights
    • Submitted from a mobile device

    would like kettle in room Bring your mossie spray

    Beautiful chateau & lovely room in converted part. Ample parking & walked to tram for transport to Parliament building & main Strasbourg which is beautiful. Lovely breakfast.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room Classic Le Château
    • Stayed 1 night
    • Submitted from a mobile device

    Style

    Stayed in June 2024

  • Reviewed: June 13, 2024

    9.0
    It’s a chateau what’s not to like
    • Leisure trip
    • Solo traveler
    • Double Room Classic Le Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing g

    What is there nit to like it’s a chateau

    Stayed in June 2024

  • Reviewed: June 10, 2024

    9.0
    Beautiful Hotel
    • Leisure trip
    • Couple
    • Double Room Classic Le Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    The minifridge didn't really seem to work, there's alot of mosquitos. The road towards the hotel was a bit unclear if you could drive there because there's a sign that says parking for the hotel but also a sign that says no cars but you can just drive there.

    The location is amazing if you want to be a bit outside the citycenter. The staff is very friendly and very helpfull! The room was good size, clean bathroom, free wifi and the room has AC. We had a room that looked out over the courtyard which was absolutely beautiful! There's plenty of parkingspace and easy to reach! The hotel itself is absolutely stunning.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    10
    Excellent, highly recommend
    • Leisure trip
    • Solo traveler
    • Double Room Classic Le Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    I asked for a double bed and got 2 singles pushed together, with a mattress topper over both, it gave way and I fell down the gap !!!!!

    Location, very beautiful, staff fantastic,

    Stayed in June 2024

  • Reviewed: June 4, 2024

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Double Room Classic Le Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    No elevators.

    Beautiful site.

    Stayed in May 2024

  • Reviewed: June 4, 2024

    8.0
    I loved the property and could be longer
    • Leisure trip
    • Travelers with friends
    • Double Room Le Parc
    • Stayed 4 nights
    • Submitted from a mobile device

    Needed more staff attending overnight and the breakfast needs to have more variety

    The property is beautiful

    Stayed in May 2024

  • Reviewed: June 4, 2024

    10
    Stunning, quiet location.
    • Leisure trip
    • Couple
    • Double Room Le Parc
    • Stayed 1 night

    The sat nav details on Booking.com need to be amended as you end up at the wrong end of the park at a dead end. We weren’t the only guests to have had this issue.

    Location was stunning in a beautiful park with walks through the trees. The hotel provided a map which explains the history of the house and grounds along with details about the many sculptures along the route. Staff were so obliging and friendly.They helped us book a table at a local restaurant (highly recommend La Cour de Chaussers) as there isn’t a restaurant on site. A list of local restaurants was given to us on arrival. Breakfast was in a beautiful room in the main part of the chateau and provided a huge choice. I can’t think of anything that wasn’t there! Fresh fruit salad, cooked meats, cheeses, cereal, scrambled eggs and bacon, you name it! Our room was quiet, modern and very comfortable. It had a little balcony with chairs overlooking the park. All rooms would have beautiful views here.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    8.0
    Very helpful staff, we arrived late and they left very thorough instructions for us. Wish we could have stayed longer!
    • Leisure trip
    • Couple
    • Double Room Classic Le Château
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing major, you just have to carry your bags up the winding staircase, but it was no problem.

    Beautiful country house just a few mins outside Strasbourg! We had a car & trailer with motorbikes and we booked for plenty of parking.

    Stayed in May 2024

  • Reviewed: June 1, 2024

    8.0
    Nice memorable stay
    • Leisure trip
    • Couple
    • Double Room Classic Le Château
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator

    Location

    Stayed in June 2024

  • Reviewed: May 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room Classic Le Château
    • Stayed 1 night
    • Submitted from a mobile device

    The elegancy of the palace and surrounding area

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    Unforgettable
    • Leisure trip
    • Group
    • Double Room Classic Le Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Everything perfect

    The owner had time to chat with us harald leibrecht had time to chat to us, four travellers from England and Hong Kong To explain about his wonderful chateau The staff where excellent from checking inn , to upgrading us at no extra cost Then explaining the park and ride into Strasbourg. Wound highly recommended Michael

    Stayed in May 2024

  • Reviewed: May 23, 2024

    9.0
    Visit another realm - so much history and incredible architecture. See another side of Strasbourg!
    • Leisure trip
    • Couple
    • Double Room Le Parc
    • Stayed 2 nights

    The Chateau is in a lovely parkland location, popular with people who love the outdoors. Beautiful scenery and plenty of parking. The Chateau is a journey into another realm and the staff make you feel welcome. It is a quiet place away from the city and bustle. Very affordable!

    Stayed in April 2024

  • Reviewed: May 16, 2024

    8.0
    Beautiful old castle
    • Leisure trip
    • Couple
    • Double Room Classic Le Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Close to the tram that takes you to centre of town

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Impressed, better than we expected based on the price we paid!
    • Leisure trip
    • Couple
    • Double Room Classic Le Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautiful park

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room Le Parc
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are beautiful and clean, the breakfast had many options to choose from and the parking is big enough (they also have charging stations for electric vehicles). You can go and get coffee and tea at any time of the day. They also have a spa on the property, but given the short stay, we didn’t get the chance to try it. We’ll surely return here, as it’s a very nice hotel to stay at.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    10
    Very happy!
    • Leisure trip
    • Couple
    • Double Room Classic Le Chalet
    • Stayed 1 night

    We were very impressed by the staff and general ambiance. The setting was excellent.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Welcoming, excellent location.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Perfect location. Drove down from Germany where we were visiting my sister. Used the beer garden which served good. Got the tram into Strasbourg. Staff were very helpful at Chateau/beer garden. Excellent food and drink

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Felt like a Lady in the chateau
    • Leisure trip
    • Family with young children
    • Double Room Classic Le Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    There isn’t a lift but carry a small bag up the stairs and you won’t be disappointed.

    The chateau sits amongst beautiful grounds. The room and bathroom were spotless. Beds were comfortable Many beautiful paintings and objects found around the chateau. There is tea and coffee available downstairs. There is a beautiful sitting room to relax in. The staff were extremely helpful during check in and departure. We stayed for a buffet breakfast which had great variety and plenty of food.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room Le Parc
    • Stayed 3 nights

    Breakfast variety on hot options is slightly limited but still a very good spread.

    Perfect location for a quiet romantic weekend. Located about 20 mins from the Strasbourg city center with very limited public transport - so travelling by car is recommended. The site is beautiful set in the midst of beautiful walking trails. Service is excellent. We were in the renovated section and the rooms were large and roomy. beds were firm. Pillows were european soft :) . Nice option of a 24hour tea coffee lounge accessible to guests only. Just a lovely setting.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room Classic Le Château
    • Stayed 1 night
    • Submitted from a mobile device

    Amazingly comfortable bed. Beautiful building and park.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Nice stay in a historical place with friendly staff and good breakfast
    • Leisure trip
    • Family with young children
    • Double Room Classic Le Château
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator and narrow staircases( old historical building cannot gave these facilities, I assume). Was a bit loud in the night as some young tourists were having late party, and no reception/staff to solve the issue.

    Very beautiful building with a big park! Nice breakfast! Easy to park( big parking lots next to palace and outside ). Very friendly staff, clear obstructions for those who arrive late ( after 22:00).

    Stayed in April 2024

Showing 1 - 25

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