Room dated, shower room looking old and needs updating. Rooms do not match the grandeur of the rest of the hotel public spaces

Great location

Stayed in June 2024

No gym, minimum facilities , no swimming pool, no place or activity for children

Calm and cozy, great location and nice lounge

Stayed in May 2024

All good

Facilities and staff

Stayed in April 2024

Well appointed hotel with an interesting decor throughout.

Stayed in April 2024

Not much to complain about

Environment perfect and well situated to visit Lille

Stayed in May 2024

The room was tiny with no natural daylight. It was hot and required the aircon on all the time. There were no drawers or shelving and extremely limited hanging space. Not enough storage for 2 people. The safe didn't work and the bath water was tepid.

Hotel facilities, breakfast and staff were all good. Comfortable and attractive facilities in the public areas. Very good location to the old town and park areas.

Stayed in May 2024

The bar and restaurant prices

Clean and comfortable

Stayed in April 2024

It was a good design to change to a hotel

It was a bit different

Stayed in April 2024

The atrium roof made the bar and restaurant a bit warm. There was a wedding on Saturday night so it was a little noisy but not past 11:30pm

The hotel was close to the old town. Restaurant was handy. Breakfast good! Nice beds and pillows. Staff were lovely.

Stayed in April 2024

Classic rooms are super small, furniture is old and tired, reception staff is not friendly and one has to look for them on many occasions, cleaning staff is very noisy at early hours... Overall ok value for money, but would not want to return though

On-site parking, nice breakfast for France, good bar. Location is not bad, calm neighbourhood

Stayed in April 2024

Poor plumbing

Location and room size

Stayed in April 2024

The property has lost a lot of its character in the renovations being replaced by 1990s bland. There are details that could be improved - nothing major but compared to some other 4 star hotels it looked a bit worn around the edges in places: the seals of the shower screen in the bathroom; marks on carpets; in the bedroom a window handle was missing and the window couldn’t be opened; the “fresh” cut fruit at breakfast looked not so fresh

It’s in a good open location by the canal and just a short walk round the corner into the old town. The original Flemish style brickwork on the exterior and around the courtyard.

Stayed in March 2024

Breakfast is good but at €19 per person its a bit pricey.

This is an interesting and good hotel located close to the canal, park, road network and yet is walking distance from the centre of Lille. Its striking architecture inside gives it a special ambience and the private car park makes it easy if you prefer secure parking. Staff are friendly. Rooms are OK and quite spacious.

Stayed in February 2024

The minibar is very expensive. €5 for a can of coke.

The atrium is great and the bed was huge and very comfortable.

Stayed in February 2024

Unfortunately our room faced inwards and we couldn’t open the windows so had no fresh air. There was only 1 plug socket in the room so not ideal for charging phones.

The rooms were ample size and comfortable. The bar area was great for meeting pre or post going out in Lille and the bar Manager remembered our drinks from the previous evening… not sure if that was a good or bad thing!!!

Stayed in December 2023

We would have welcomed more warmth in the bar area Opportunity to buy in the hotel personal items (eg a comb)

Stayed in November 2023

Lovely property. Very friendly staff.

Stayed in November 2023

Frutis served at breakfast were not fresh.

Stayed in November 2023

Rooms were not ready at check-in.

Rooms were very quiet and comfortable. Breakfast was awesome, attendant at breakfast was exceptionally kind!

Stayed in October 2023

Some amenities had a 80’s feeling

Nice place … has even more potential if doing adjustments and a makeover

Stayed in October 2023

Morning Restaurant running out of baguettes at 9.15 in the morning!! I know it is petty,but the hallway carpet from lift to room could have done with either a good clean or be replaced it was very stained as it brought down the overall feel of the hotel. Didn't like that toilet was in separate room from sink and bath, was very noisy to use during night as acted like an echo chamber. Also didn't like being left outside in car park in freezing cold when they had a fire drill, no one from the hotel came to check on us and tell us that the drill was over.

Check in staff were polite and helpful. We only used the restaurant for breakfast, which had a varied selection and the staff were very attentive.

Stayed in October 2023

Rooms are set round a huge enclosed courtyard which has a bar and a restaurant. The rooms were comfortable although small and if you are in a corridor room there is no natural light only a window looking into the courtyard. Food was nice and the staff friendly

Stayed in September 2023

Only one bottle of water in room for a couple.

Great location. Very comfortable and helpful staff.

Stayed in October 2023

This was a weekend during the Rugby World Cup so that may have inflated the pricing but whilst it was a comfortable stay we would have expected the rooms to be a in a more up to date specification for the heavy tariff. Carpets a bit worn out and the TV from the last century.

After a mix up on the check in we got the superior rooms we booked. I think it was a genuine mistake.

Stayed in October 2023