Victoria Parade, Suva, Fiji
Based on 427 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.0
Value for money
7.8
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 15, 2024
Doreen
Palestinian TerritoryThe restaurant staff could be more attentive.
Great location and lovely view.
Stayed in April 2024
Reviewed: June 9, 2024
Ariel
United States of AmericaThis place has a vibe. Lovely staff, nice rooms and right on the beach. The courtyard is great to hang out, have a drink, dinner and watch the Fiji sunset. Close to town (15 min walk) and near the beach! Great spot and will stay again.
Stayed in June 2024
Reviewed: June 7, 2024
James
AustraliaNo elevator
Clean and comfortable
Stayed in June 2024
Reviewed: May 31, 2024
Anil
AustraliaProvide a microwave and bottle opener in the room. Not a big ask and will make it much convenient for the guests!
The vibrant atmosphere, the room, staff, cleanness, location, buffet breakfast everything was great!
Stayed in May 2024
Reviewed: May 14, 2024
Jenice
FijiSame food every time you there.
Basic
Stayed in May 2024
Reviewed: May 11, 2024
El
FijiThere should be an entrance for in house guests so we don't have to walk past everyone when leaving our rooms ..it's very awkward especially for introverts ..very draining to walk back and forth
Everything
Stayed in May 2024
Reviewed: April 25, 2024
Shelley
United States of AmericaSuva is Suva and the rainy weather can take its toll on buildings and sometimes commercial properties suffer from a slightly damp smell, but the Holiday Inn was well maintained and the public areas as well as the sleeping rooms (including the bedding), were fresh and clean smelling. It was raining buckets during my brief stay, and they had a leak in the lobby ceiling which was attended to almost immediately. The service on the outdoor patio could have been better, but the hotel had a large group staying there so some patience was required, but it did not bother me too much. The coffee and pastry kiosk in the lobby was a nice addition.
I lived in the Suva area for over 10 years and frequently ate lunch at the Holiday Inn during the week as our office was less than a block away. I had not been back to Suva for several years but had to make a last-minute trip there to attend to some business. I thought about booking the Grand Pacific which sat vacant for many years during our residency in Fiji, but decided the Holiday was slightly more convenient and am happy I stayed there. The staff was professional, helpful, and Fijian happy; the room was updated, clean, and spacious; and the food was good, with the breakfast buffet (omelets made to order and a self-serve cappuccino machine was much appreciated) better than I remembered. All in all, the HI exceeded my expectations, and I would recommend it for business travelers to Suva.
Stayed in March 2024
Reviewed: April 11, 2024
Sereana
VanuatuThe cleaning services for the room are quite slow compared to other hotels The cleaning is done poorly Towels take a long time to get to the rooms
Central location Friendly staff Busy so one won’t feel lonely
Stayed in April 2024
Reviewed: April 10, 2024
John
AustraliaOnly thing to improve on this visit was attentiveness of staff in outdoor dining pm
Stayed in April 2024
Reviewed: April 10, 2024
Sarojani
AustraliaNot much variety of food.
It was very clean and the location was good. The staff was really friendly and helpful.
Stayed in April 2024
Reviewed: April 6, 2024
Chee
New ZealandLocation
Stayed in March 2024
Reviewed: April 4, 2024
Wah
New ZealandAll good
Stayed in March 2024
Reviewed: March 27, 2024
Michele
New ZealandThought it was a bit expensive. The placement of the shower made it a bit uncomfortable
The staff were all lovely, really friendly, efficient and inviting. Room service was great. Was able to use cash as I went. Loved the pool. The air conditioning was great and the wifi was stable. Able to do an online workshop with minor glitches.
Stayed in March 2024
Reviewed: March 19, 2024
Raimond
SpainAll the personal and services were perfect.
Stayed in March 2024
Reviewed: March 3, 2024
Vineel
New ZealandN/a
Friendly staff Excellent location Clean comfortable room
Stayed in February 2024
Reviewed: February 29, 2024
Lisa
AustraliaHard to get parking
Love the cake they sell in reception
Stayed in December 2023
Reviewed: February 8, 2024
Chand
New ZealandPool room and restaurant
Prize was to high and I had to ask to give the room I actually paid for view room and then we were given but I was disappointed in that as quite waste of time if you book for a night can’t do much if you running after all that .Thank u
Stayed in February 2024
Reviewed: February 4, 2024
Vic
United States of AmericaI sent several emails to them asking to change part of our booking. They never answered a single time. They did work with us once we got there, but why have an email you can contact with if they never answer you back?
The food at this restaurant was generally very good. We ate all our meals here and only had one meal that was less than expected.
Stayed in January 2024
Reviewed: January 24, 2024
Robert
New ZealandNothing
Good location and excellent staff
Stayed in December 2023
Reviewed: January 22, 2024
Kali
AustraliaSome staff who serve at the bar - some are very stuck up and ignore you - especially when you’ve made eye contact and they can see that you need service - GPH bar staff are more professional and friendly regardless of whether you are a LOCAL or tourist.
Clean rooms and friendly housekeeping staff.
Stayed in January 2024
Reviewed: January 21, 2024
Shareeza
AustraliaThe breakfast variety could be improved. Ordered poached eggs, took 20 minutes to get to our table. We had finished eating by then. If you have a curry as an option, at least have roti or some kind of flatbread to accompany it. Quality of food should be improved. We had dinner one night, fish and chips, fish was overcooked and dry. There was no lemon served with it. Another person ordered the asian noodle soup, the presentation could have been better. It was served in such a huge bowl, could have fed 2 people. It just wasn't very appealing.
Breakfast could have been better. It was more the service that was disappointing than the food. Cups were not replaced on time. It's a breakfast service, guests should not have to wait for tea/coffee cups. Had to ask for cups. Spoons were not replaced quick enough near the buffet. When they finally did, the saucers in which the spoons were resting had pools of water in them. Not a good look!
Stayed in December 2023
Reviewed: January 6, 2024
Andrew
New ZealandAs I am a recovering leg operation patient there is no lift to the second floor and we had to carry our bags up the stairs . Very expensive
The friendliness of the staff. the layout of the room air conditioning was great
Stayed in December 2023
Reviewed: December 24, 2023
Aiyaz
AustraliaDisorganised regarding service of food. 1. Drinks came midway through dinner 2. Didn’t receive part of the dishes ordered. 3. It took 20 minutes for poached eggs
Friendly staff
Stayed in December 2023
Reviewed: December 18, 2023
Campbell
New ZealandAll good
Atmosphere
Stayed in December 2023
Reviewed: December 15, 2023
Cecilia
SamoaWash sink pipe leaking, aircon temp couldn't be adjusted (too cold)
Clean comfortable facilities, relaxing atmosphere
Stayed in December 2023
Bad Ischl, Austria
Kalopanayiotis, Cyprus
Trapani, Italy
Antigua Guatemala, Guatemala
New Orleans, USA
Vanhakylä, Finland
Saint Hilary, UK
Gili Meno, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content