Nothing

Food, clean location, excellent

Stayed in May 2024

all was great.

Excellent hotel. I guess it was off season so I got excellent value for money. It's up to the high standard advertised. The bar/restaurant on the ground floor is very nice, and I didn't hear any noise from there in my 1st floor room, or any smells. Staff at the reception was so friendly and welcoming. It's not in the old town streets but very close to walk there (so no noise from bars etc).

Stayed in May 2024

Lighting in the bathroom could also do with an update in the bathroom

Very clean great location restaurant in the hotel was excellent.

Stayed in May 2024

Turning the key every time we left. We did come back back and forth often and they at times were busy with customers.

Spacious, comfortable, location, centric and accessible. Walking distances to bus stop, and all attractions. Bar and cafeteria afforable,

Stayed in May 2024

Nothinh

Location, amenities, spacious, comfortability, staff, bar.

Stayed in May 2024

Nothing

Large, clamping room with freestanding tub....heavenly!

Stayed in May 2024

Bathroom was very small.

Friendly helpful staff. Excellent location, within east walking distance to the central plaza and bar district.

Stayed in May 2024

None

Restaurant and bar beneath

Stayed in May 2024

The bathroom was very, very tight. The shower screen (opens out) does not seem adequate given the size of the bathroom. Managing entry and exit out of the shower was a little tricky.

The location of this hotel is excellent. The staff at reception were very professional. The bed was comfortable and the room was clean. The storage space was more than adequate and the toiletries ample. The café bar and the restaurant attached to the hotel are very good, especially the café bar.

Stayed in May 2024

The staff were amazing. Isabella and Pablo were so helpful. Room was clean and comfortable and location and price also great.

Stayed in May 2024

Everything was top notch

Close to the Camino

Stayed in April 2024

Good location,nice room,good breakfast and staff were friendly enough too.

Stayed in April 2024

It was all good.

Location and staff with a nice café.

Stayed in March 2024

Nothing.

I liked everything about this hotel. From the moment I walked in to the moment I left I was made to feel very welcome. Everything was clean. All of the staff were friendly and helpful, particularly the gentleman on reception, whose name I forgot to ask; apologies. I arrived needing some TLC after a long hard day’s walking in the rain and I was given it in abundance. They provide room service which was much appreciated. I particularly recommend the buffet breakfast, a fantastic selection of food; very good quality. I certainly would not hesitate to recommend this property.

Stayed in March 2024

Good location. Friendly staff. Would like to have somewhere inside that you could sit with our dog as pet friendly hotel especially in December.

Stayed in December 2023

Nothing to not like

The staff was wonderful

Stayed in September 2023

Really nothing. I loved this place. It really spoiled me. I have another week of vacation and I don't think anybody's going to top this experience.

The shower! I'm always of afraid of slipping and falling in the shower. This shower was great! The floor was neither slippery nor rough. I felt secure. There was also a long rail I could hold onto. My room was small, but big enough for one person. The view was nonexistent. I think it was an airshaft painted bright white. I just kept the curtains closed. The room was still light enough. (Pamplona is a sunny place in September.) The bed was excellent and a good extra blanket was handy if I got cold at night. The staff gets an A plus, especially Pablo at the desk. He was very attentive and anticipated my needs. Buffet breakfast offered a huge variety and they made me scrambled eggs without salt (as per my doctor's orders). The location was an easy less-than-5-minutes walk to the Plaza del Castillo, where there a lot of good restaurants and bars.

Stayed in October 2023

Expensive although discounted slightly underground parking Difficult to find drop off point on arrival for suitcases before going on to parking areas

Very spacious room, great location. Extremely good coffee/ food cafe, bar attached to hotel.Very busy but efficient staff working hard.

Stayed in September 2023

Good was so good. Staff helpful and friendly. Clean.

Stayed in September 2023

Parking closer

Location is perfect The tapas bar at the hotel is very good

Stayed in September 2023

Staff in cafe not real friendly.

Great location. Friendly front desk

Stayed in September 2023

NA

Great location, friendly helpful staff, nice rooms, fast wifi.

Stayed in September 2023

Noisy aircon and people in the room upstairs

Comfortable room - not a problem it was a little on the small side. Very convenient location in centre of town. Staff very friendly and enjoyed our breakfasts. Thanks for a lovely stay.

Stayed in September 2023

WHAT I DID LIKE - sorry, got the entries the wrong way round. This hotel has refocused since I stayed 5 years ago. It's heart is the bar/cafe, used by locals constantly, as well as offering an interesting and enjoyable offering for national and international visitors. The ground floor is reconfigured and the bedrooms have acquired new decorations and bathroom fittings. The hotel enjoys a heritage in Pamplona, which it now integrates with its modern offering. Previously, it struck me as efficient but bland. The staff are friendly and well-known to the many locals who pop in. Enhorabuenas!

WHAT I DIDN'T LIKE Not applicable

Stayed in September 2023