Plaza Estación, 17520 Puigcerdà, Spain
#39 of 69 hotels in Puigcerdà
Guests' ChoiceBased on 131 hotel reviews
8.2Cleanliness
8.9
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
8.5
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Atul
United KingdomConveniently located close to the train station making it an ideal base for exploring the area and traversing North to South. The room was clean, comfortable with a nice outlook.
Stayed in May 2024
Reviewed: 11 May 2024
Abigail
FranceNothing, it completely met expectations.
Nice & close to the station at a very reasonable price, & the bed was comfy. Easy walk into town using the funicular & lift (for free) close by. Receptionist was very friendly & spoke a small amount of English.
Stayed in May 2024
Reviewed: 1 May 2024
Julia
AustraliaNothing
Despite the small size of the room I was very warm and comfortable. Right next to the station. Marta on reception was very welcoming and helpful.
Stayed in April 2024
Reviewed: 23 March 2024
Kathryn
United KingdomNo plug in basin.
Very comfortable beds. Excellent central heating. Good location, close to station and a short walk up via steps of funicular & lift to lively town centre. Puigcerda is an interesting town to explore. Clean. Parking in road. We did not have breakfast. There is the option in the bar downstairs.
Stayed in March 2024
Reviewed: 7 March 2024
Joshua
United KingdomIt can get quite loud, there seemed to be a lot of noise in the corridor a lot of the time. There is no soundproofing.
The location is great, right by the railway station and main bus stop, also easy walk into town via the funicular and lifts, also supermarkets 5 minute walk away. The bed was a large single and it was great to have a balcony. The heating worked really well.
Stayed in March 2024
Reviewed: 20 February 2024
Dene
United KingdomSlow service in the bar area at breakfast. basically ignored.
Comfortable convenient and clean.
Stayed in February 2024
Reviewed: 6 January 2024
Savita
SpainThe shower didn’t have the curtain so the water spilled all over the dry area
Good location! The room was small but comfortable.
Stayed in January 2024
Reviewed: 2 January 2024
Ignasi
BelgiumA hotel must be judged at what it promises, and the value for money. This is a simple, 2* hotel, not fancy, not cozy, without pretensions. Functional and to the point. And yet it excels in that category. So, nothing negative or missing to mention.
The location is perfect, since there is a direct connection (elevator) with the village uphill, and there is plenty of free space where to leave the car. The room was simple but comfortable and clean. Staff was nice. And the TV was a smart TV, with an optional NETFLIX, which I appreciated.
Stayed in January 2024
Reviewed: 31 December 2023
Jackson
SpainGood recently renovated hotel
Stayed in December 2023
Reviewed: 23 October 2023
Rob
United KingdomA special thanks to the talented woman who made us delicious omelettes for breakfast on both days. She showed amazing skill at juggling so many orders at the same time whilst always smiling and being polite. A true professional.
Stayed in October 2023
Reviewed: 6 October 2023
Andrew
United KingdomNo soap provided in the bathroom. When I asked, I was told it’s not provided, only shower gel so I went and bought some. Not what I expected for €50 a night. Also the shower was good however, the shower ‘door’ isn’t long enough, it’s not an actual door so water goes on the bathroom floor and with no window it’s not ideal.
Right next to the train station, 10 mins walk to the centre (uphill but there is a funicular )Also the bus to Llivia occasionally stops next to the station
Stayed in October 2023
Reviewed: 3 October 2023
Donate
NetherlandsNice and comfortable stay
Stayed in October 2023
Reviewed: 20 September 2023
Shaun
SpainNothing really
Super value for money. Clean and efficient room, good location and plenty of parking
Stayed in September 2023
Reviewed: 16 September 2023
Juan
Spainno air conditioning
rooom, bed, location, balcon
Stayed in September 2023
Reviewed: 15 September 2023
Monika
United KingdomWould be good if the room had a kettle.
Clean and comfortable
Stayed in September 2023
Reviewed: 15 September 2023
Norman
United KingdomHotel was well located on Hiking room yet close to facilities of main town.
Stayed in September 2023
Reviewed: 10 September 2023
Joseph
SpainOnly to say something...sometimes you can hear noise from people in the hallway as the doors to the rooms are of low quality.
The hotel is located next to the train station and only a ten minute walk to the town centre. The bed was very comfortable and my small balcony had a lovely view of the mountains surrounding Puigcerdà. The bathrooms are modern with great showers. Also, they let me bring my bicycle into my room which for anyone that cycles, having your expensive bike safely in your room with you, is always a relief.
Stayed in September 2023
Reviewed: 9 September 2023
Chiara
SpainLot of traffic (our room was exposed to the street), and a bit of noise from the other rooms (it wasn't so much isolated).
The staff was very friendly, the location is super near to the train station + near to the elevators to go to the top of the city. The room is avarage, there aren't so many facilities but the bed is enough comfy. Amazing shower.
Stayed in August 2023
Reviewed: 3 September 2023
Jessica
SpainThe paint is peeling from the renovation they’ve recently done, but it’s clean.
Usually train station hotels are not recommendable, but Terminus is very clean, has comfortable beds, a bar for coffee downstairs, and excellent wifi. Suited my needs perfectly for a one night work trip.
Stayed in September 2023
Reviewed: 20 July 2023
Caroline
United KingdomIt has a cafe/bar attached and it would have been good if breakfast could be offered in it.
The location is ideal. Just a few minutes walk from the station and a few minutes walk to the funicular and lift taking you right up into the main part of the town if you don’t want to walk. The room was small but clean and tidy with a balcony with lovely views up to the top of the town and the mountains.
Stayed in June 2023
Reviewed: 30 June 2023
John
United KingdomA hotel should have a breakfast room!
Stayed in June 2023
Reviewed: 27 June 2023
Aleksandra
GermanyThere was no fridge but it is possible to use fridge in the bar. Sound-isolation is not good enough and it can be quite noisy. The door from the hall to the stairway due to the open/close mechanism was very noisy sometimes, maybe it can be fixed. The hotel can be close at night which I didn't know or missed this information and that pin code should be used if so.
Comfort, cozy and clean room. I like scandinavian minimalism design. Friendly and supportive staff. Hairdryer in the room. Good location.
Stayed in June 2023
Reviewed: 22 June 2023
Mirela
RomaniaIt was too noisy. The doors are not really sound proof.
Stayed in June 2023
Reviewed: 14 June 2023
Eric
IrelandAny place I go back to is good 💯
Stayed in June 2023
Oost-Vlieland, Netherlands
Phayayen, Thailand
Kota Kinabalu, Malaysia
Zalakaros, Hungary
Ohrid, North Macedonia
La Encantada, Mexico
Chengdu, China
Gili Trawangan, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content